The most amazing property ever! but mixed feelings
We celebrated our 25th year anniversary at this property. We were graciously upgraded to a Cenote Laguna Deluxe Junior Suite. This property had the most relaxing feel and incredible relaxing private garden area overlooking the cenote. While the resort had the most immaculate facilities, landscaping, architecture and pathways, we had a few plumbing issues - which a property like this shouldn't have. I hope they are able to remedy this for future guests.
We loved the trips on Mr Toad's wild ride (golf carts) down to the beach with Victor (great driver). Loved the bicycles we were able to use to ride around. Spa was ultimate luxury. Restaurants were amazing with great menu's and service staff. Loved Mariano and Rosa Linda.
Even with the few plumbing issues, I still would go back and still recommend it. You won't find privacy, luxury and beauty like this anywhere else. We are restless travelers, but this place kept us put for five days.
Comment from Hotel Management
22-Dec-2017 by Aracely Barragán Front Desk Supervisor, Hotel Management
Thank you for taking the time out of your day to write such a wonderful review from our property.
It was pleasure to read your review. Please know that we take comments about our areas of oportunity to heart and we will work on the plumming issue you mention.
We hope we can welcome you once again and provide you another pleasant vacation in the Caribbean.