Pinzolo Ice Palace

Lets start with the handing of the room key. Having an actual key is quaint, but having the key chain it is attached to the size of a deck of cards is too much for any pocket to bear. The place is old, and the decor is from the 1960's, but not as a fashion statement, it was literally installed in the 60's. The room was large but very dark... there was very little lighting available. The TV was the so small and the remote barely worked, but that doesn't matter when there are so few channels. The bathroom had tile that was very slick. This was not good since there was no glass nor shower curtain for tub/shower. So there is nothing to stop shower water from getting all over the bathroom floor. The tub is considerably taller that most American tubs, which makes climbing out of it onto a tiled floor with standing water a death trap. The towels were the size of hand towels and as thin as a cheap T shirt. The water comes out from the shower so much that the bottom of the bathroom door has rotted. On a positive note, most of the staff was nice and the location is wonderful for the Duomo.

Nice size and well appointed room. Staff service with a smile. Restaurant staff were all attentive. Food’s presentation and taste were excellent! Will definitely come back to stay in this hotel when in Milan. Ciao