Title: Surestay Plus By Best Western Pigeon Forge Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Surestay Plus By Best Western Pigeon Forge Travelers find convenience and comfort at this refreshed hotel near Island at Pigeon Forge, perfect for both late-night work sessions and early relaxation. ## Photo gallery for Surestay Plus By Best Western Pigeon Forge ![Free daily full breakfast - Surestay Plus By Best Western Pigeon Forge (Pigeon Forge)](https://images.trvl-media.com/lodging/96000000/95880000/95872300/95872288/b267c638.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Desk, laptop workspace, iron/ironing board, WiFi - Surestay Plus By Best Western Pigeon Forge (Pigeon Forge)](https://images.trvl-media.com/lodging/96000000/95880000/95872300/95872288/e4b647ad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Surestay Plus By Best Western Pigeon Forge (Pigeon Forge)](https://images.trvl-media.com/lodging/96000000/95880000/95872300/95872288/bce963c5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Microwave, coffee/tea maker - Surestay Plus By Best Western Pigeon Forge (Pigeon Forge)](https://images.trvl-media.com/lodging/96000000/95880000/95872300/95872288/54c0d023.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre - Surestay Plus By Best Western Pigeon Forge (Pigeon Forge)](https://images.trvl-media.com/lodging/96000000/95880000/95872300/95872288/da865ca3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Surestay Plus By Best Western Pigeon Forge offers a refreshed retreat amid scenic surroundings. Guests enjoy amenities like laundry facilities, public WiFi, a 24-hour business center, and a vending machine. Attentive staff assist with access to the nearby LeConte Center. ## Reviews 8.4 Very good ## Popular amenities - Pet-friendly - Free Wi-Fi - Air-conditioning - Business services £35 includes taxes & fees 18 Feb - 19 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=95872288&PinnedHotelID=95872288&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=95872288&PinnedHotelID=95872288&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=95872288&PinnedHotelID=95872288&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=95872288&PinnedHotelID=95872288&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=95872288&PinnedHotelID=95872288&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=95872288&PinnedHotelID=95872288&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=95872288&PinnedHotelID=95872288&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=95872288&PinnedHotelID=95872288&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 14 of 14 rooms ### View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) ![Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi](https://images.trvl-media.com/lodging/96000000/95880000/95872300/95872288/8e9105eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) 8.8 Excellent 56 reviews ### Highlights Air conditioning Heating Connecting rooms available Fridge Flat-screen TV Renovated in 2023 Separate bedroom Private bathroom - 226 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower) ![Desk, laptop workspace, iron/ironing board, WiFi](https://images.trvl-media.com/lodging/96000000/95880000/95872300/95872288/e1da096f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower) 8.6 Excellent 47 reviews ### Highlights Air conditioning Heating Connecting rooms available Fridge Flat-screen TV Renovated in 2023 Separate bedroom Private bathroom - 226 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) ![Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi](https://images.trvl-media.com/lodging/96000000/95880000/95872300/95872288/e9871fef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) 8.4 Very good 11 reviews ### Highlights Air conditioning Heating Connecting rooms available Kitchenette Full-sized fridge/freezer Flat-screen TV Renovated in 2023 Separate bedroom - 225 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower) ![Desk, laptop workspace, iron/ironing board, WiFi](https://images.trvl-media.com/lodging/96000000/95880000/95872300/95872288/9f07f4b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower) 8.8 Excellent 72 reviews ### Highlights Air conditioning Heating Connecting rooms available Kitchenette Full-sized fridge/freezer Flat-screen TV Renovated in 2023 Separate bedroom - 225 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave ![Desk, laptop workspace, iron/ironing board, WiFi](https://images.trvl-media.com/lodging/96000000/95880000/95872300/95872288/e1da096f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave 7.8 Good 10 reviews ### Highlights Air conditioning Heating Connecting rooms available Fridge Flat-screen TV Renovated in 2023 Separate bedroom Private bathroom - 225 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Pet Friendly) ![Desk, laptop workspace, iron/ironing board, WiFi](https://images.trvl-media.com/lodging/96000000/95880000/95872300/95872288/95f4da6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Pet Friendly) 9.2 Wonderful 5 reviews ### Highlights Air conditioning Heating Connecting rooms available Kitchenette Mini-fridge Flat-screen TV Renovated in 2023 Separate bedroom - 225 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Pet Friendly) ![Desk, laptop workspace, iron/ironing board, WiFi](https://images.trvl-media.com/lodging/96000000/95880000/95872300/95872288/932eaf79.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Pet Friendly) 8.0 Very good 2 reviews ### Highlights Air conditioning Heating Connecting rooms available Fridge Flat-screen TV Renovated in 2023 Private bathroom Hairdryer - 225 sq ft - Sleeps 2 - 1 King Bed ### 1 King Bed, Non-Smoking, Kitchenette, Work Desk, Microwave And Refrigerator, Walk In Shower - Sleeps 2 ### 2 Queen Beds, Non-Smoking, Work Desk, Microwave and Refrigerator, Walk in Shower - Sleeps 4 ### 1 King Bed, Non-Smoking, Work Desk, Microwave and Refrigerator, Walk in Shower - Sleeps 2 ### 2 Queen Beds, Non-Smoking, Kitchenette, Work Desk, Microwave And Refrigerator, Walk In Shower - Sleeps 4 ### Accessible-1 King, Mobility Accessible, Roll In Shower, Working Desk, Microwave And Refrigerator, Non Smoking - Sleeps 2 ### 2 Queen Beds, Non-Smoking, Pet Friendly Room, Kitchenette, Work Desk, Microwave And Refrigerator, Walk In Shower - Sleeps 4 ### 1 King Bed, Non-Smoking, Pet Friendly Room, Work Desk, Microwave And Refrigerator, Walk In Shower - Sleeps 2 ## You may also like Ad ![Interior entrance](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9520000/9520000/9519925/6f5dc7f1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pigeon River Inn Pigeon Forge - 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Pool - Breakfast included - Pet-friendly - Parking included 9.6 Exceptional 1,940 reviews £48 includes taxes & fees 26 Feb - 27 Feb [](https://www.expedia.co.uk/Pigeon-Forge-Hotels-Twin-Mountain-Inn-Suites.h9729413.Hotel-Information?chkin=2026-2-26&chkout=2026-2-27&rm1=a2®ionId=8264&destination=Pigeon Forge&destType=MARKET&latLong=35.794472,-83.562454&searchId=8f20afcb-2211-45c1-b2b9-8d5b49df7e5c&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/530000/523300/523209/a5e8f19b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Microtel Inn & Suites by Wyndham Pigeon Forge Pigeon Forge - Pool - Breakfast included - Pet-friendly - Parking included 8.6 Excellent 1,010 reviews £44 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Pigeon-Forge-Hotels-Microtel-Inn-Suites-By-Wyndham-Pigeon-Forge.h523209.Hotel-Information?chkin=2026-2-12&chkout=2026-2-13&rm1=a2®ionId=8264&destination=Pigeon Forge&destType=MARKET&latLong=35.794472,-83.562454&searchId=8f20afcb-2211-45c1-b2b9-8d5b49df7e5c&top_cur=GBP) Ad ![Indoor pool, a heated pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/12000000/11980000/11979700/11979622/2c09efb8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Park Tower Inn Downtown Pigeon Forge - Pool - Breakfast included - Parking included - Free Wi-Fi 6.2 1,979 reviews £41 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Pigeon-Forge-Hotels-Park-Tower-Inn.h11979622.Hotel-Information?chkin=2026-2-16&chkout=2026-2-17&rm1=a2®ionId=8264&destination=Pigeon Forge&destType=MARKET&latLong=35.794472,-83.562454&searchId=8f20afcb-2211-45c1-b2b9-8d5b49df7e5c&top_cur=GBP) Ad ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/5000000/4610000/4603300/4603201/78ed1ec0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Arbors at Island Landing Hotel & Suites Downtown Pigeon Forge - Pool - Hot tub - Breakfast included - Kids’ pool 9.4 Exceptional 1,004 reviews £51 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Pigeon-Forge-Hotels-Arbors-At-Island-Landing-Hotel-Suites.h4603201.Hotel-Information?chkin=2026-3-2&chkout=2026-3-3&rm1=a2®ionId=8264&destination=Pigeon Forge&destType=MARKET&latLong=35.794472,-83.562454&searchId=8f20afcb-2211-45c1-b2b9-8d5b49df7e5c&top_cur=GBP) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1520000/1511800/1511760/7137357a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn & Suites Pigeon Forge Convention Center by IHG Downtown Pigeon Forge - Pool - Hot tub - Free Wi-Fi - Restaurant 9.0 Wonderful 968 reviews £61 includes taxes & fees 24 Feb - 25 Feb [](https://www.expedia.co.uk/Pigeon-Forge-Hotels-Holiday-Inn-Suites-Pigeon-Forge-Convention-Center.h1511760.Hotel-Information?chkin=2026-2-24&chkout=2026-2-25&rm1=a2®ionId=8264&destination=Pigeon Forge&destType=MARKET&latLong=35.794472,-83.562454&searchId=8f20afcb-2211-45c1-b2b9-8d5b49df7e5c&top_cur=GBP) Ad ![Property amenity](https://images.trvl-media.com/lodging/1000000/70000/63000/62927/98f54409.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Garner Hotel Pigeon Forge Downtown by IHG Downtown Pigeon Forge - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 8.0 Very good 1,019 reviews £48 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Pigeon-Forge-Hotels-Garner-Hotel-Pigeon-Forge-Downtown-By-IHG.h62927.Hotel-Information?chkin=2026-2-12&chkout=2026-2-13&rm1=a2®ionId=8264&destination=Pigeon Forge&destType=MARKET&latLong=35.794472,-83.562454&searchId=8f20afcb-2211-45c1-b2b9-8d5b49df7e5c&top_cur=GBP) Ad ![Seasonal outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/108000000/107080000/107078200/107078132/5e934128.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Cambria Hotel Pigeon Forge Pigeon Forge - Pool - Kids’ pool - Parking included - Free Wi-Fi 9.2 Wonderful 742 reviews £54 includes taxes & fees 19 Feb - 20 Feb [](https://www.expedia.co.uk/Pigeon-Forge-Hotels-Cambria-Hotel-Pigeon-Forge.h107078132.Hotel-Information?chkin=2026-2-19&chkout=2026-2-20&rm1=a2®ionId=8264&destination=Pigeon Forge&destType=MARKET&latLong=35.794472,-83.562454&searchId=8f20afcb-2211-45c1-b2b9-8d5b49df7e5c&top_cur=GBP) Ad ![Indoor pool, seasonal outdoor pool](https://images.trvl-media.com/lodging/1000000/50000/40800/40747/0d72ca24.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Pigeon Forge/Near Dollywood by IHG Pigeon Forge - Pool - Hot tub - Parking included - Free Wi-Fi 8.6 Excellent 712 reviews £57 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Pigeon-Forge-Hotels-Holiday-Inn-Express-Pigeon-ForgeNear-Dollywood.h40747.Hotel-Information?chkin=2026-2-16&chkout=2026-2-17&rm1=a2®ionId=8264&destination=Pigeon Forge&destType=MARKET&latLong=35.794472,-83.562454&searchId=8f20afcb-2211-45c1-b2b9-8d5b49df7e5c&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPigeon-Forge-Hotels-Surestay-Plus-By-Best-Western-Pigeon-Forge.h95872288.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPigeon-Forge-Hotels-Surestay-Plus-By-Best-Western-Pigeon-Forge.h95872288.Hotel-Information) ## About the area Downtown Pigeon Forge, a neighbourhood in Pigeon Forge, is home to Surestay Plus By Best Western Pigeon Forge. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's popular attractions include Dollywood's Splash Country and Dollywood. Wild Bear Falls Indoor Water Park and Anakeesta are not to be missed. [Visit our Pigeon Forge travel guide](https://www.expedia.co.uk/Pigeon-Forge.dx8264) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.79151%2C-83.56193&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=L_6rlsTvQxuDrzBUhLQQTJBd3k8=) 125 Pine Mountain Rd, Pigeon Forge, TN, 37863-3308 ### What's nearby - ![The Pigeon Forge Mill, commonly called the Old Mill, is a historic gristmill in the U.S. city of Pigeon Forge, Tennessee](https://images.trvl-media.com/place/6326419/dd7fcafe-76c2-40f9-a4fc-694d836017d0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Old Mill 11 min walk \- 0.6 miles - ![LeConte Center At Pigeon Forge](https://images.trvl-media.com/place/6326491/9afa5e1a-e0f5-4889-ae15-bbe54a47c0fa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) LeConte Center at Pigeon Forge 11 min walk \- 0.6 miles - ![Sevierville_PigeonForgeFactoryOutletMall_6326508_01](https://images.trvl-media.com/place/6326508/33eff41b-eb0f-4d62-aeee-a8bdf9df4ccd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Pigeon Forge Factory Outlet Mall 12 min walk \- 0.7 miles - ![Island at Pigeon Forge which includes a fountain](https://images.trvl-media.com/place/6269495/1402b5bb-74b8-4b31-9638-882cd974756f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Island at Pigeon Forge 3 min drive \- 1.1 miles - Xtreme Racing Center 3 min walk \- 0.2 miles ### Getting around - Alcoa - Knoxville Airport (TYS) 54 min drive ### Restaurants - Old Mill Restaurant 13 min walk - Margaritaville 3 min drive - McDonald's 16 min walk - CiCi's Pizza 5 min walk - Reagan's House of Pancakes 17 min walk ## About this property ### Surestay Plus By Best Western Pigeon Forge Hotel remodelled in 2023 and located near LeConte Center at Pigeon Forge Close to Island at Pigeon Forge, Surestay Plus By Best Western Pigeon Forge provides amenities, such as free full breakfast and a 24-hour business centre. Guests can connect to free WiFi in public areas. You'll also find perks such as: - Free self-parking - Smoke-free property and a vending machine - Guest reviews speak highly of the helpful staff Room features All 65 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as desk chairs and WiFi. Guest reviews highly rate the cleanliness rooms at the property. More amenities include: - Bathrooms with showers and free toiletries - Flat-screen TVs with cable channels - Microwaves, coffee/tea makers and heating ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/530000/523300/523209/a5e8f19b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Microtel Inn & Suites by Wyndham Pigeon Forge Pigeon Forge - Pool - Breakfast included - Pet-friendly - Parking included 8.6 Excellent 1,010 reviews £44 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=523209&PinnedHotelID=523209&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1780000/1773900/1773895/cea12c15.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Baymont by Wyndham Pigeon Forge near Island Drive Downtown Pigeon Forge - Pool - Breakfast included - Pet-friendly - Parking included 8.6 Excellent 1,001 reviews £41 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=1773895&PinnedHotelID=1773895&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/460000/459300/459227/809e3e13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn And Suites Dollywood Pigeon Forge - 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Pool - Breakfast included - Parking included - Free Wi-Fi 8.6 Excellent 890 reviews £28 includes taxes & fees 24 Feb - 25 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=87751251&PinnedHotelID=87751251&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=95872288&PinnedHotelID=95872288&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=95872288,523209,1773895,459227,6293131) ## Property amenities ### Internet - Available in all rooms: WiFi (surcharge) - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends ### Family friendly - In-room microwave ### Conveniences - Limited-hour front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping on request ### Business services - 24-hour business centre ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 3 accessible parking spaces - Braille/raised signage - Grab bar in shower (80 centimetre high) - Hardwood flooring in public areas - Stair-free path to entrance - Thin carpet in public areas - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible parking - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (92 centimetre high) - Wheelchair-accessible van parking ### More - 1 building - 2 floors - Built in 1984 - Renovated entire property - July 2023 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Microwave ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Heating - Iron/ironing board - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Early check-in subject to availability Early check-in fee: USD 25.00 Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability Late check-out fee: USD 25.00 ### Special check-in instructions The front desk is open daily from 6:00 AM - 11:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of USD 25 per accommodation (varies based on length of stay) Welcoming dogs and cats only 3 total (up to 73 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for in-room wireless Internet: USD 0 per stay (rates may vary) - Pet fee: USD 25 per accommodation (varies based on length of stay) - Early check-in fee: USD 25.00 (subject to availability) - Late check-out fee: USD 25.00 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Surestay Plus By Pigeon Forge Surestay Plus By Best Western Pigeon Forge Hotel Surestay Plus By Best Western Pigeon Forge Pigeon Forge Surestay Plus By Best Western Pigeon Forge Hotel Pigeon Forge ## Frequently asked questions ### Is Surestay Plus By Best Western Pigeon Forge pet-friendly? ### How much does it cost to stay at Surestay Plus By Best Western Pigeon Forge? ### How much is parking at Surestay Plus By Best Western Pigeon Forge? ### What time is check-in at Surestay Plus By Best Western Pigeon Forge? ### What time is check-out at Surestay Plus By Best Western Pigeon Forge? ### Where is Surestay Plus By Best Western Pigeon Forge located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Surestay Plus By Best Western Pigeon Forge Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.8 Amenities ### 8.8 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 590 8 - Good 294 6 - Okay 142 4 - Poor 57 2 - Terrible 71 ## Reviews ### 10/10 Excellent #### amanda 19 Jan 2026 Liked: Cleanliness, property conditions & facilities Room clean, staff amazing great stay ##### amanda Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Matthew 24 Jan 2026 Liked: Cleanliness, staff & service Room was clean and the bed was very comfy, might not be one of your higher class hotels but definitely a bang for your buck! ##### Matthew Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Kim 25 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities We loved the location and stay ##### Kim Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### john 10 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Third time staying here and always clean and comfortable and nice staff. ##### john Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Angela 8 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent check in and safe and clean and close to everything! ##### Angela Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### linda 24 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities room was clean and comfortable. very friendly and helpful staff! will stay there again!! ##### linda Stayed 2 nights in Dec 2025 ### 8/10 Good #### Kevin 24 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Room was clean and staff was friendly ##### Kevin Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Catherine 17 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room. Comfortable bed. Walk-in shower convenient for accessible room ##### Catherine Stayed 2 nights in Dec 2025 ### 8/10 Good #### Andrew 19 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's nothing the property can do but the bar nearby is very loud at night. It made it hard to sleep. The staff was great and the location is nearby everything. One small nit-pick is that the walls are not very insulated and you can hear people in the other rooms very easy. 4/5 ##### Andrew Stayed 3 nights in Jan 2026 ### 6/10 Okay #### Debbie 15 Oct 2025 The breakfast was excellent ##### Debbie Stayed 2 nights in Oct 2025 ### 8/10 Good #### Kimberly 29 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was great. Room was clean. ##### Kimberly Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Michael 15 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was very clean, staff was friendly and curtious, beds were comfortable and breakfast was abundant and hot. ##### Michael Stayed 3 nights in Oct 2025 ### 4/10 Poor #### Sarah 2 Jan 2026 Rooms are nice and clean but the refrigerator in the room was pretty dirty and also had shreds of human hair in it. Other than that, ##### Sarah Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Jerome 28 Nov 2025 Liked: Property conditions & facilities Very clean, up to date. ##### Jerome Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Janice 26 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Really good place that allows pets and area to walk. The staff is nice and the breakfast in the morning is an additional plus, considering what all the hotels in the area are charging. I'd stay again. ##### Janice Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### irene 14 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff was very friendly Room was spacious, clean and bed was comfortable. Breakfast was excellent. I would definitely stay here again or recommend to others ##### irene Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Fern 22 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room was very nice and very clean. Liked the location it was quiet and plenty of parking available, off the main drag through Pigeon Forge. Breakfast was good and plentiful. The check in was great and the staff were very helpful and courteous. ##### Fern Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Robert 24 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room was very clean and comfortable. Very quiet at night. The front desk person when we checked in was very friendly. ##### Robert Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Teresa 14 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed the stay for the short time we wer there. Conveniently located to everything. Comfortsble beds. ##### Teresa Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Gary 16 Dec 2025 Liked: Amenities, property conditions & facilities The room was in good shape and very inviting, until we saw the bugs in the bathroom! They looked to be roaches. ##### Gary Stayed 3 nights in Dec 2025 ### 8/10 Good #### Howard 10 Nov 2025 Liked: Cleanliness, staff & service, amenities Yes, the room was spotless. ##### Howard Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Willis 17 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very impressed with the cleanliness of the entire facility. Staff was very friendly and helpful. We had to leave early for personal reasons, but thoroughly enjoyed our stay while there. ##### Willis Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Diane 4 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was very clean and updated. Great breakfast!!!! ##### Diane Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Steven 5 Nov 2025 Liked: Cleanliness Disliked: Amenities Older hotel that is well maintained. Large kitchen area with refrigerator, sink, and stovetop. Everything was clean. ##### Steven Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Theresa 24 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities The room was very nice and clean. The bed was excellant and the breakfast was good. I was traveling with my dog and the area to potty the dog felt a little bit unsafe. ##### Theresa Stayed 1 night in Oct 2025 ---