Title: Marina Gallery Resort-KACHA-Kalim Bay by Sugar Marina Boutique Hotels Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Marina Gallery Resort-KACHA-Kalim Bay by Sugar Marina Boutique Hotels Travelers can soak in views of Kacha Kalim Bay from the resort's inviting pool or explore authentic local flavors at the on-site Blue & White Restaurant ## Photo gallery for Marina Gallery Resort-KACHA-Kalim Bay by Sugar Marina Boutique Hotels ![Exterior - Marina Gallery Resort-KACHA-Kalim Bay by Sugar Marina Boutique Hotels (Patong)](https://images.trvl-media.com/lodging/43000000/42600000/42591800/42591727/50792976.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/c8b3d722-fd46-4596-8c3f-395190af92c8-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Reception - Marina Gallery Resort-KACHA-Kalim Bay by Sugar Marina Boutique Hotels (Patong)](https://images.trvl-media.com/lodging/43000000/42600000/42591800/42591727/3b1b0591.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Marina Gallery Resort-KACHA-Kalim Bay by Sugar Marina Boutique Hotels (Patong)](https://images.trvl-media.com/lodging/43000000/42600000/42591800/42591727/b8b75aba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Building design - Marina Gallery Resort-KACHA-Kalim Bay by Sugar Marina Boutique Hotels (Patong)](https://images.trvl-media.com/lodging/43000000/42600000/42591800/42591727/ee5eeac0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Marina Gallery Resort on Kacha Kalim Bay offers a peaceful escape with an outdoor pool and kids' swimming area. Enjoy authentic dishes at Blue & White Restaurant and relax in the garden. Free in-room WiFi, laundry services, and knowledgeable concierge staff enhance your stay. ## Reviews 9.0 Wonderful ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £98 includes taxes & fees 30 Jan - 31 Jan ## Room options ### Check availability for these dates Tonight [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=42591727&PinnedHotelID=42591727&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=42591727&PinnedHotelID=42591727&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=42591727&PinnedHotelID=42591727&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=42591727&PinnedHotelID=42591727&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=42591727&PinnedHotelID=42591727&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=42591727&PinnedHotelID=42591727&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=42591727&PinnedHotelID=42591727&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=42591727&PinnedHotelID=42591727&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Deluxe Room with Pool View ![View from room](https://images.trvl-media.com/lodging/43000000/42600000/42591800/42591727/3ca59836.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room with Pool View 9.4 Exceptional 3 reviews ### Highlights Balcony Separate sitting area Individually decorated Air conditioning Mini-fridge LCD TV Sofa bed Blackout curtains - 431 sq ft - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Deluxe Pool Access ![Deluxe Pool Access | Balcony](https://images.trvl-media.com/lodging/43000000/42600000/42591800/42591727/d5141452.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Pool Access 8.0 Very good 1 review ### Highlights Balcony Separate sitting area Individually decorated Air conditioning Mini-fridge LCD TV Sofa bed Blackout curtains - 431 sq ft - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Deluxe Room with Sea View ![Deluxe Room with Sea View | In-room safe, individually decorated, desk, laptop workspace](https://images.trvl-media.com/lodging/43000000/42600000/42591800/42591727/34db095e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room with Sea View 8.0 Very good 2 reviews ### Highlights Balcony Separate sitting area Individually decorated Air conditioning Mini-fridge LCD TV Sofa bed Blackout curtains - 431 sq ft - Sea view - Sleeps 2 - 1 King Bed ### View all photos for Family Suite ![Family Suite | In-room safe, individually decorated, desk, laptop workspace](https://images.trvl-media.com/lodging/43000000/42600000/42591800/42591727/34e03bec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Balcony Separate sitting area Individually decorated Air conditioning Mini-fridge LCD TV Blackout curtains Separate bedroom - 753 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Single Bunk Bed ### View all photos for Deluxe Room ![In-room safe, individually decorated, desk, laptop workspace](https://images.trvl-media.com/lodging/43000000/42600000/42591800/42591727/ed3655a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Balcony Separate sitting area Individually decorated Air conditioning Mini-fridge LCD TV Sofa bed Blackout curtains - City view - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPhuket-Hotels-Marina-Gallery-Resort-KACHA-Kalim-Bay.h42591727.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPhuket-Hotels-Marina-Gallery-Resort-KACHA-Kalim-Bay.h42591727.Hotel-Information) ## About the area Located in Patong, Marina Gallery Resort-KACHA-Kalim Bay by Sugar Marina Boutique Hotels is near the beach. Shoppers can visit Bangla Road, while everyone can enjoy the natural beauty of Patong Beach and Kamala Beach. Karon Beach and Bang Tao Beach are two other places to visit that come recommended. [Visit our Patong travel guide](https://www.expedia.co.uk/Patong.dx6337833) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C7.91843%2C98.28992&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QF5BkgbkZiFmF5PSqzuSnNh4Jl8=) 326/13 Phrabarami Road, Kathu, Patong, Phuket, 83150 ### What's nearby - Kalim Beach \- 14 min walk \- 0.8 miles - Patong Beach \- 3 min drive \- 1.2 miles - Nurul Islam Mosque \- 3 min drive \- 1.7 miles - Hope of Patong International Church \- 4 min drive \- 1.9 miles - Sphinx Theatre \- 4 min drive \- 2.2 miles ### Getting around - Phuket (HKT-Phuket Intl.) - 49 min drive ### Restaurants - ‪Cafe Phuket View Point - ‬18 min walk - ‪somtum yum pao cafe & restaurant - ‬15 min walk - ‪Duck Spicy / ลาบเป็ดนครสวรรค์ - ‬6 min walk - ‪Latitude 98 - ‬3 min drive - ‪Sea Salt Lounge & Grill - ‬2 min drive ## About this property ### Marina Gallery Resort-KACHA-Kalim Bay by Sugar Marina Boutique Hotels Luxury hotel near Patong Beach Located close to Bangla Road and Kamala Beach, Marina Gallery Resort-KACHA-Kalim Bay by Sugar Marina Boutique Hotels provides an airport shuttle, a terrace and a garden. The on-site local cuisine restaurant, Blue & White Restaurant, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar. You'll also find perks such as: - An outdoor pool and a children's pool, along with sunloungers - Free self-parking - Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and wedding services - A front desk safe, a 24-hour front desk and luggage storage Room features All 74 individually decorated rooms include comforts, such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches, such as separate sitting areas and bathrobes. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - Wardrobes/cupboards, balconies and separate sitting areas ## Similar properties ![Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/17000000/16030000/16029300/16029278/783b3236.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AtEase Phuket Patong Patong - Pool - Spa - Kids’ pool - Parking included 9.0 Wonderful 340 reviews £88 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=16029278&PinnedHotelID=16029278&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/51000000/50610000/50600500/50600476/88828fe4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Andaman Beach Hotel Phuket - Handwritten Collection by Accor Patong - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.6 Excellent 58 reviews £132 includes taxes & fees 30 Jan - 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8 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=42417946&PinnedHotelID=42417946&HadPinnedHotel=true®ionId=-1&adults=2) ![Sun deck](https://images.trvl-media.com/lodging/34000000/33380000/33373900/33373875/b4b184fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mövenpick Myth Hotel Patong Phuket Patong - Pool - Spa - Kids’ pool - Parking included 9.0 Wonderful 377 reviews £200 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=33373875&PinnedHotelID=33373875&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Limited on-site self parking ### Food and drink - Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: THB 400 for adults and THB 250 for children - A bar/lounge - A restaurant ### Restaurants on site - Blue & White Restaurant ### Things to do - Children's pool - Outdoor pool ### Family friendly - Children's pool - Laundry facilities - Mini-fridge - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Outdoors - Garden - Pool loungers - Terrace ### Accessibility - Hardwood flooring in room - Lift ### More - At least 80% of food locally-sourced - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - 32-inch LCD TV ### Food and drink - Electric kettle - Free bottled water - Limited room service - Mini-fridge ### More - Access via exterior corridors - Air conditioning - Desk - Desk chair - Individual decor - Iron/ironing board on request - Laptop workspace - Phone - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: from approximately THB 400 for adults and from THB 250 for children - Airport shuttle fee: THB 1200 per vehicle (one-way, maximum occupancy 3) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 0835554013158 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Marina Gallery Kacha Kalim Bay ## Frequently asked questions ### Does Marina Gallery Resort-KACHA-Kalim Bay by Sugar Marina Boutique Hotels have a pool? ### How much does it cost to stay at Marina Gallery Resort-KACHA-Kalim Bay by Sugar Marina Boutique Hotels? ### Is Marina Gallery Resort-KACHA-Kalim Bay by Sugar Marina Boutique Hotels pet-friendly? ### How much is parking at Marina Gallery Resort-KACHA-Kalim Bay by Sugar Marina Boutique Hotels? ### What time is check-in at Marina Gallery Resort-KACHA-Kalim Bay by Sugar Marina Boutique Hotels? ### What time is check-out at Marina Gallery Resort-KACHA-Kalim Bay by Sugar Marina Boutique Hotels? ### Does Marina Gallery Resort-KACHA-Kalim Bay by Sugar Marina Boutique Hotels provide a shuttle to the airport? ### Where is Marina Gallery Resort-KACHA-Kalim Bay by Sugar Marina Boutique Hotels located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Marina Gallery Resort-KACHA-Kalim Bay by Sugar Marina Boutique Hotels Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.0 Amenities ### 9.0 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 45 8 - Good 11 6 - Okay 4 4 - Poor 2 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### George 30 Dec 2025 Liked: Cleanliness, property conditions & facilities Great staff, good value for money, unique setting, food was delicious ##### George Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Masrur 25 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the room, breakfast, and incredibly friendly staff ##### Masrur Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Therese 15 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff was super friendly and service minded. ##### Therese Stayed 14 nights in Feb 2025 ### 10/10 Excellent #### Verified traveller 19 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room was clean and the counter service was friendly ##### Verified traveller Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Andrea 31 May 2025 Liked: Property conditions & facilities, room comfort What a wonderful hotel. Spotlessly clean, staff can’t do enough to make your stay perfect. Breakfast more centred to Aisian tastes but good egg/omelette station. Very serene ambience to the hotel. My only criticism is the distance from Patong town, although they have a free shuttle 3 times a day. You can get a tut tut back for 200 thb if you barter. ##### Andrea Stayed 4 nights in May 2025 ### 10/10 Excellent #### Steven 25 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff and great views. ##### Steven Stayed 8 nights in Sep 2023 ### 10/10 Excellent #### Alexandra Martha O 23 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were so friendly and helpful. Really enjoyed the breakfast every morning. Lots of variety. We went in to Patong Beach every evening for food and it was so lovely coming back to the peace and quiet Marina Gallery. ##### Alexandra Martha O Stayed 8 nights in Feb 2025 ### 8/10 Good #### leonard 17 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice quiet place with a great view from room. ##### leonard Stayed 1 night in Apr 2024 ### 10/10 Excellent #### David 5 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sea view is amazing, rooms are great, they go out of their way for customer service. ##### David ### 10/10 Excellent #### Steven 25 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are wonderful and a million dollar view. ##### Steven Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Joe 21 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Brilliant hotel. Great, friendly, helpful staff. Lovely style and feel to the place. We had a family room which was spacious and had great facilities. Pool area is lovely. The only drawback is it’s located at the top of a steep hill, so you are going to need transportation to get anywhere. But that’s obviously not the end of the world. The hotel themselves run a shuttle 3 times a day and bolt is cheap and easy. Would highly recommend and I would definitely stay here, or one of their sister hotels, again in the future. ##### Joe Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Verified traveller 29 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good for family The family room is so spacious.. we enjoyed our stay.. pool is very clean and we really enjoyed it, location and surrounding area is very closed to nature.Hotel in Patong area but away from the busy and crowded area. ##### Verified traveller Stayed 3 nights in Aug 2024 ### 8/10 Good #### Michelle 27 Aug 2023 Liked: Staff & service A nice place to stay for just one night. Property in need of painting maintenence and a thorough cleaning. Lovely character being a colonial building. A great breakfast with everything you could ask for. August very quiet as we were the only people at dinner. A bit closer to the airport than patong beach. Nice staff ##### Michelle Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Annalaura 3 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel, amazing pool with views This hotel was even better in person. Amazing pools (they have two! All around the hotel and one of them has an amazing view of Kalim Bay and the Patong bay). I highly suggest to get a pool access room - it’s really great. The rooms were as in the pictures, the bed very big and comfortable and the room service SUPER quick. The breakfast and restaurant also very good, pretty high level. The hotel is 5 minutes in a car from the centre of Patong, but away from the noise and really quiet / romantic. All in all, I’d definitely come back - we loved it :)) ![](https://a.travel-assets.com/ugc/hotel-reviews/1A0C61BB313D64B5F8572DDE838AF6DDEB5E9F621709466439069.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FE9090477EDA961BAFF8351AD0EFC3F57B0791CB1709466463819.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Annalaura Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Victoria 10 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best hotel we have stayed at and we have travdlled a fair bit. The staff are a credit to this hotel, they couldnt have been more helpful throughout our stay. We were sad to leave them. The family room we stayed in, was immaculate and a great size for our family of 4\. It had everything we needed, from toiletries, to a well priced mini bar and flip flops and robes. Clean towels were provided daily along with pool / beach towels. The pool was lovely too and even though there only a few sun loungers, we did not struggle to get one each day. The pool has great views. Staff helped with arranging daily transport to the beaches, shopping and restaurant areas, which was cheap. Either a grab or tuk tuk. I would definately return to this hotel and honestly cannot thank the staff enough for a great experience. ##### Victoria Stayed 6 nights in Mar 2024 ### 6/10 Okay #### Johan 15 Feb 2024 Liked: Room comfort #### Not a five star property This is not a 5 star product, and it’s a pity that it is allowed to be marketed on Hotels.com as such. The pool is very nice and only few people occupy the pool area - really nice ( however one picture suggests a non existing pool bar). The hotel rooms are on the large size, reasonably comfortable and they are airy an have a nice view over the bay. Breakfast service is understaffed, food is not re-supplied in a reasonable pace, some of the hotel guests eat like this was their last meal, and the also bring food from the buffet. Front desk are unable to swipe a credit card for securing restaurant, mini bar etc / you are forced to pay a cash deposit of THB 3000 or deposit your pass port. There is no conseriege, nor piccolo service upon arrival. Some of the public areas are not properly cleaned (windows in hallways, dirty staircase, lots of old dead insects etc). House keeping seems to not having space to store dirty laundry, extra beds etc, these are stored in the hallways temporarily and/or permanently. ##### Johan Stayed 5 nights in Feb 2024 ### 6/10 Okay #### Naoual 12 Feb 2024 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service We had a deluxe room with pool access, the room was spacecious and nice and clean. The room does not get too hot. The bed is too hard for our taste, but they can adjust this a little bit. For a five star hotel we expect a more personal treatment. We never had such a bad experience as in service and hospitality. We arrived too early to check in. So we waited for more than 2 hours. Unfortunately my husband was very sick and throwing up, hè needed to lie down. Because there was no room available before the official check in time, he had to lie down in the garden at the sofa. No one offered us even a glass of water when we arrived. The staff seemed not prepared for a group of early arrivals, even with our heavy big suitcases and someone who is sick there was no one at the door outside greeting is/helping us with lifting the luggage over the stairs inside. I had to go inside and ask myself if someone could come help us. When we went to the room at 14:00, they were still cleaning it for a few minutes. But when we checked out a few minutes later they called immediately to our room. Also we wanted to extend our stay for 1/2 days, at Expedia, Booking and the website of the hotel it said it was sold out. When we booked it was beginning of january and price per night was around 83 euro’s (without tax). At the reception the room was not sold out out, one time the reception said it was around 160 euro’s per night and one time around 180 eurO. We left and are never going back! ##### Naoual Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### Omar 6 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A gem in the middle of Phuket! A gem in the middle of Phuket! ##### Omar Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Mohammadreza 3 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a very nice hotel with friendly staff and best chef in restaurant. ##### Mohammadreza Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### Jakob 17 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place to stay. I recommend renting a vehicle to explore the island ##### Jakob Stayed 10 nights in Nov 2023 ### 6/10 Okay #### Harveen 18 Feb 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Overall this property is for someone looking for a place to sleep only this property is not a 5 star facility at all. There were bugs in our room, the shower had a smell and the pool was not very clean either. Good place to sleep if your on a budget but nothing more then that. ##### Harveen Stayed 3 nights in Feb 2025 ### 8/10 Good #### Duane 18 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great but the breakfast buffet was not ##### Duane Stayed 4 nights in Jan 2025 ### 4/10 Poor #### Jose Rafael Pena 3 Nov 2024 Disliked: Amenities, property conditions & facilities The restaurant lacked food choices for vegetarian guests and in all honesty it was overpriced again the staff spoke either broken english or no english at all we had to communicate via sign language they could have given me an upgrade to a better room the property was not full and they need to have better shuttle hours like 9 12 5 and 9 ##### Jose Rafael Pena Stayed 3 nights in Oct 2024 ### 8/10 Good #### gina 14 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities It wasn’t walkable to anything.no sidewalk was there for pedestrian. ##### gina Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### David 25 Jan 2023 Liked: Cleanliness, staff & service Sunloungers limited in number and some damaged. Looked like they had not been cleaned for a number of years. The restaurant had limited opening times in operation during our stay and coffee machine not operational at breakfast time. Staff were friendly, helpful and 3fficient and the communal areas were well maintained, the only exception being the aforementioned pool area. ##### David Stayed 16 nights in Jan 2023 ## Expedia's Latest Trends ### Hotels > [Stay Wellbeing & Lifestyle Resort](https://www.expedia.co.uk/Phuket-Hotels-STAY-Well-Being-Lifestyle-Resort.h37268201.Hotel-Information) > > [Pullman Phuket Karon Beach Resort](https://www.expedia.co.uk/Phuket-Hotels-Hilton-Phuket-Arcadia-Resort-Spa.h523614.Hotel-Information) > > [Best Western Premier Bangtao Beach Resort & Spa](https://www.expedia.co.uk/Phuket-Hotels-Best-Western-Premier-Bangtao-Beach-Resort-Spa.h918618.Hotel-Information) > > [Thavorn Beach Village Resort & Spa Phuket](https://www.expedia.co.uk/Phuket-Hotels-Thavorn-Beach-Village-Resort-Spa-Phuket.h975456.Hotel-Information) > > [Villa Zolitude Resort & Spa](https://www.expedia.co.uk/Phuket-Hotels-Villa-Zolitude-Resort-Spa.h2558674.Hotel-Information) > > [ACCESS Resort & Villas](https://www.expedia.co.uk/Phuket-Hotels-ACCESS-Resort-Villas.h1548215.Hotel-Information) > > [Island Escape Burasari](https://www.expedia.co.uk/Phuket-Hotels-Island-Escape-By-Burasari.h38512684.Hotel-Information) > > [Andaman Seaview Hotel](https://www.expedia.co.uk/Phuket-Hotels-Andaman-Seaview-Hotel.h1143381.Hotel-Information) > > [Arinara Beach Resort Phuket](https://www.expedia.co.uk/Phuket-Hotels-Arinara-Bangtao-Beach-Resort.h6649575.Hotel-Information) > > [Pullman Phuket Arcadia Naithon Beach](https://www.expedia.co.uk/Phuket-Hotels-Pullman-Phuket-Arcadia-Naithon-Beach.h5333962.Hotel-Information) > > [Melia Phuket Mai Khao](https://www.expedia.co.uk/Phuket-Hotels-Melia-Phuket-Mai-Khao.h70413524.Hotel-Information) > > [Wyndham Grand Phuket Kalim Bay](https://www.expedia.co.uk/Phuket-Hotels-Wyndham-Grand-Phuket-Kalim-Bay.h17060685.Hotel-Information) > > [Mandarava Resort and Spa Karon Beach](https://www.expedia.co.uk/Phuket-Hotels-Mandarava-Resort-And-Spa-Karon-Beach.h5375311.Hotel-Information) > > [Sunwing Kamala Beach](https://www.expedia.co.uk/Kamala-Hotels-Sunwing-Kamala-Beach.h2842424.Hotel-Information) > > [COMO Point Yamu, Phuket](https://www.expedia.co.uk/Phuket-Hotels-COMO-Point-Yamu.h7007196.Hotel-Information) > > [Thavorn Palm Beach Resort Phuket](https://www.expedia.co.uk/Phuket-Hotels-Thavorn-Palm-Beach-Resort-Phuket.h991855.Hotel-Information) > > [InterContinental Phuket Resort by IHG](https://www.expedia.co.uk/Phuket-Hotels-InterContinental-Phuket-Resort.h34182531.Hotel-Information) > > [Paradox Resort Phuket](https://www.expedia.co.uk/Karon-Hotels-Paradox-Resort-Phuket.h1161237.Hotel-Information) > > [Sunprime Kamala Beach](https://www.expedia.co.uk/Kamala-Hotels-Kamala-Beach-Resort.h478899.Hotel-Information) > > [Avista Grande Phuket Karon - MGallery](https://www.expedia.co.uk/Phuket-Hotels-Avista-Grande-Phuket-Karon-MGallery.h19257293.Hotel-Information) > > [Le Meridien Phuket Beach Resort](https://www.expedia.co.uk/Phuket-Hotels-Le-Meridien-Phuket-Beach-Resort.h4850.Hotel-Information) > > [JW Marriott Phuket Resort & Spa](https://www.expedia.co.uk/Phuket-Hotels-JW-Marriott-Phuket-Resort-Spa.h789361.Hotel-Information) > > [Cape Sienna Gourmet Hotel & Villas](https://www.expedia.co.uk/Phuket-Hotels-Cape-Sienna-Gourmet-Hotel-Villas.h2945736.Hotel-Information) > > [Princess Kamala Beachfront Hotel](https://www.expedia.co.uk/Phuket-Hotels-Princess-Kamala-Beachfront-Hotel.h48452226.Hotel-Information) > > [The Vijitt Resort Phuket](https://www.expedia.co.uk/Phuket-Hotels-The-Vijitt-Resort-Phuket.h3234295.Hotel-Information) > > [Karon Beach Pool Villa](https://www.expedia.co.uk/Phuket-Hotels-Karon-Beach-Pool-Villas.h16646207.Hotel-Information) > > [Hyatt Regency Phuket Resort](https://www.expedia.co.uk/Phuket-Hotels-Hyatt-Regency-Phuket-Resort.h523563.Hotel-Information) > > [The Slate](https://www.expedia.co.uk/Sa-Khu-Hotels-The-Slate.h1559047.Hotel-Information) ---