All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 329 out of 592 reviews" "
10 - Excellent
329
Rating 8 - Good. 190 out of 592 reviews" "
8 - Good
190
Rating 6 - Okay. 41 out of 592 reviews" "
6 - Okay
41
Rating 4 - Poor. 15 out of 592 reviews" "
4 - Poor
15
Rating 2 - Terrible. 17 out of 592 reviews" "
2 - Terrible
17
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
4/10 Poor
Steve, Carol Stream
10 Mar 2024
Liked: Staff & service
Disliked: Property conditions & facilities
They put us on street side. Very noisy !!!
Steve
Stayed 3 nights in Mar 2024
Response from Judy on 22 Mar 2024
Thanks for being our guest and for letting us know about your stay.
Made it easy and comfortable to stay with my two dogs. Staff was super friendly and helpful!
Mary
Stayed 2 nights in Dec 2023
Response from Judy on 9 Jan 2024
We appreciate your business and thank you for your review so other travelers can make an informed decision on where to stay. Safe travels.
2/10 Terrible
PHILLIP
19 Dec 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
PHILLIP
Stayed 1 night in Dec 2023
Response from Judy on 29 Dec 2023
Thank you for your business and your review.
10/10 Excellent
Alva
17 Dec 2023
Alva
Stayed 1 night in Dec 2023
Response from Judy on 20 Dec 2023
Thank you for sharing your exceptional stay with other travelers. We hope to continually earn your trust and remain at the top of your list of favorite hotels.
6/10 Okay
Maria
16 Dec 2023
Room was clean but a little dated .. shower water wouldn’t drain .. toilet not to good … sink was leaking
Maria
Stayed 1 night in Dec 2023
Response from Judy on 20 Dec 2023
We appreciate your choosing our hotel for your visit to Scottsdale. In 2024, we will be remodeling the hotel to bring a new level of comfort and aesthetics to our guests. Thank you for your review.
8/10 Good
Sudhakar
6 Dec 2023
Sudhakar
Stayed 1 night in Dec 2023
Response from Judy on 20 Dec 2023
We value your business and thank you for your review. We hope to see you again soon.
Ridiculous that they charge $12/day for parking. Never said that on the web site. It did say “parking available” I assumed it was free. This hotel is not in a city. It’s in a major retail area where everything is designed around having a car. It’s just part of the nickel and diming they do at Courtyard. A drip coffee in the bistro will cost you $5. All the breakfasts are about $20 and they are just ok.
Bed is too soft for me. Wife liked the bed.
Service in the Bistro was great. Staff is very polite and quick.
Christopher
Stayed 3 nights in Oct 2023
Response from Judy on 26 Oct 2023
Thank you for being our guest and for sharing your experience with other travelers. Many guests us ride companies such as Uber and Lyft to get around the city. One correction: on our website under parking and transit, we note the charge for parking. We love knowing our team delivered excellent service and invite you to return.
Thank you for staying with us and for sharing your great stay with other travelers. We hope to see you again.
10/10 Excellent
andrea
18 Sept 2023
andrea
Stayed 3 nights in Sep 2023
Response from Judy on 21 Sept 2023
We are delighted your stay was exceptional and thank you for sharing your great experience using social media. We invite you to return to stay with us whenever your travels bring you back to our city.
Thank you for being our guest and for sharing your great experience with other travelers. We look forward to seeing you again.
4/10 Poor
Randell
Business traveller
16 Jun 2023
Disliked: Property conditions & facilities
Most all of then recessed ceiling lighting in the Lobby area flicker.
Randell
Stayed 1 night in Jun 2023
Response from Judy on 17 Jun 2023
Thank you for your business and for sharing your feedback so we can make changes! Safe travels.
6/10 Okay
David
Travelled with family
4 Jun 2023
Liked: Staff & service
We were surprised that breakfast wasn’t included, and that it cost $12 to park in their lot. Fresh coffee in the lobby would have been nice.
David
Stayed 1 night in Jun 2023
Response from Judy on 5 Jun 2023
Thank you for staying with us and for your perspective on our amenities. At Courtyard hotels, we offer the Bistro with Starbucks beverages for a wide variety of menu options both in the morning and evening. It also provides a great place to socialize with other guests. Safe travels.
Check-in was poor, clerk didn't explain what the breakfast situation was (only food for purchase, no status availability), or how to get Internet in room, etc. Rest was fine.
Stephen
Stayed 2 nights in May 2023
Response from Judy on 3 Jun 2023
Thank you for your feedback so we can continually work with our team to have them be exceptional at delivering the service our guests expect from a Marriott hotel. Please give us another opportunity to WOW you.
6/10 Okay
Daniel
Travelled with family
20 May 2023
Liked: Cleanliness, staff & service, room comfort
room fans are all noisy once turned on
Daniel
Stayed 1 night in May 2023
Response from Judy on 20 May 2023
Thank you for being our guest and for sharing your experience with other travelers. We appreciate the feedback on the AC units.
We love knowing your stay was exceptional and thank you for your review. Safe travels and please stay with us again.
2/10 Terrible
Stefan
11 May 2023
Stefan
Stayed 1 night in May 2023
Response from Judy on 17 May 2023
We wish everything had been perfect throughout your stay and hope you provided feedback while you were at the property so we can make changes. Safe travels.
Staff was so kind and very accommodating. Extremely nice interior including cleanliness and furnishings. Within walking distance to countless restaurants and stores. Loved our stay!
Stella
Stayed 2 nights in Apr 2023
Response from Judy on 11 Apr 2023
We are delighted you loved your stay with us and hope you will return! Safe travels.
We are delighted your stay was a good one and thank you for staying with us and for sharing your impression of our hotel with other travelers.
10/10 Excellent
Dan
1 Apr 2023
Dan
Stayed 3 nights in Mar 2023
Response from Judy on 4 Apr 2023
Thank you for being our guest and for sharing your exceptional experience. We hope to see you again.
10/10 Excellent
Maria
26 Mar 2023
Maria
Stayed 1 night in Mar 2023
Response from Judy on 29 Mar 2023
We are happy to know your stay was exceptional and thank you for sharing it with other travelers. We hope to see you again.
4/10 Poor
jay, mound
15 Mar 2023
jay
Stayed 4 nights in Mar 2023
Response from Judy on 4 Apr 2023
We love hearing from our guests so we can learn and grow. We wish everything for your stay had been perfect.
8/10 Good
Ray
10 Mar 2023
Ray
Stayed 5 nights in Mar 2023
Response from Judy on 21 Mar 2023
Thank you for being our guest and for sharing your comfortable experience. We hope to continually earn your trust and be at the top of your list of favorite hotels.