Ratings based on 1,225 Verified Reviews

3.5 out of 5
71% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Boston

Nice hotel in the heart of Philly

Posted 22-Apr-2017
Clean and spacious room and bathroom. One block away from many very nice restaurants. Parking structure cross the street is very convenient. The lobby is small and the elevator is tiny though.
1 out of 5
by A verified traveller

Worst Hotel Experience Ever

Posted 16-Mar-2017
I'm not the type of person to write reviews online, but I feel compelled to leave one for this hotel. We stayed at the Rodeway Inn the night of the March snow storm. My mother had chemo treatment scheduled for the morning, so we had to stay overnight. The elevator was out of service, with a sign stating "Elevator out of service due to snow storm." However, this was 3 hours before the snow storm actually started. We had to haul our luggage up to the 6th floor. When we get to the room, it smells like smoke. There was also a giant bulge in the carpet that repeatedly caused me to trip. The phone didn't work, the water pressure was low, and the toilet broke in the morning. I am not exaggerating how bad this hotel is. Just the facts. To add insult to injury, the hotel management was apathetic to our concerns. We addressed the issues with the hotel managemer upon checkout, and the manager said nothing to us. Nothing! He simply asked for the key card and said we were good to go. I've stayed at much nicer hotels for $70 a night. At $150/night, this hotel is not worth it. Please do not stay here.
Comment from Hotel Management
01-Apr-2017 by Manager, Hotel Management
Thank you for staying here with us, Your feedback will be escalated, I apologize that our staff did not assist you in bringing your luggage up to your room considering the issue with the elevator. Your detailed feedback will be reported to our key people for verification and corrective measure. I hope you’ll visit us again and allow us to serve you better. Kind regards.
3 out of 5
by A verified traveller from Baltimore

One Night Only

Posted 16-Mar-2017
Pros: Size of room.
Cons: Update window treatments. Make sure any wall repairs are painted.
Location: Four blocks from Reading Terminal Market and Convention Center.
If you had to stay somewhere for just one night, this hotel will suffice, I guess. The hallway was very narrow and the elevator could accommodate MAYBE 6 people, tightly. A plus was the room and bathroom were a nice size. Walls had plaster/spackling patches and the large bathroom window had a blind that was too small. The room faced the front of the hotel, therefore noisy - heard every vehicle that drove over metal plate on the street. Also heard people as they were going to/leaving the many bars/clubs in the area.
Comment from Hotel Management
01-Apr-2017 by Manager, Hotel Management
I regret that you were not completely comfortable during your visit here in our hotel. We welcome candid assessment from our guests as it help point out areas/aspect we need to focus in order to improve our services. We hope to have the opportunity to serve you again. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Mar-2017
It was a very clean hotel. Hotel staff were nice . The room was a nice size and bed was very comfortable. I would definitely recommend to a friend.
Comment from Hotel Management
24-Mar-2017 by Manager, Hotel Management
It is wonderful to hear of your lovely feedback about your stay here at our hotel. Thank you for your recommendation, we will do our best to make your next visit a better experience. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveller from Miami Fl

Great location of center city

Posted 13-Feb-2017
Pros: the view and location
Location: places to eat are everywhere
My first room was very small and tight. I was then changed rooms because of a problem and then i was happier with the a bigger room and nice view. Hotel is at a good location and walking distance to almost anything.
Comment from Hotel Management
24-Feb-2017 by Manager, Hotel Management
Thank you for giving us the opportunity to rectify the issue during your stay at our hotel. It is heartwarming to hear how we met your satisfaction, we will do our best to make your next visit a better experience. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveller from NJ

Cozy and Affordable

Posted 01-Feb-2017
This hotel is PERFECT is you are looking for a clean, cozy, and budget hotel. It has all the amenities you need and even has nice extras like a Keurig in each room. It has a GREAT location in center city and the parking garage literally across the street is SUPER convenient. I will DEFINITELY stay here again if needing to be in the center Philly area! It truly gives you the most bang for your buck without slacking on comfort or cleanliness.
Comment from Hotel Management
03-Feb-2017 by Manager, Hotel Management
It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our accomodationss and we were able to meet your expectations of cleanliness and service in our hotel. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Jan-2017
Good clean hotel in nice location near city center.
Comment from Hotel Management
25-Jan-2017 by Manager, Hotel Management
Thanks so much for the excellent review you posted for our hotel. Your satisfaction is very important to us, we will do our best to make your next visit a better experience. Kind regards.
1 out of 5
by Amy

Rude and ignorant manager

Posted 22-Jan-2017 on Hotels
The manager was a rude and ignorant old man at the Rodeway inn center city. He obviously doesn't like money because after causing 0 problems wouldn't allow me to pay for another night. Probably because I wouldn't have relations with him. He called me a C*** outside the hotel after I had already left the building.
1 out of 5
by A verified traveller

The worst of the worst.

Posted 18-Jan-2017 on Orbitz
I travel often. The rooms feel like a closet with pipes and vents everywhere. No heater. The parking is bad $15 overnight. No In and outs. the parking lot is $14hr through oit the day. Location is great though. Worst hotel i ever stayed in bar none. We left and went to another hotel with no refund. We didnt mind though. Its that bad.
Comment from Hotel Management
29-Jan-2017 by Manager, Hotel Management
I am sorry to hear that you were unhappy during your stay here at our hotel. Your review will be reported to our management. Thank you for letting us know.
2 out of 5
by A verified traveller

Posted 12-Jan-2017 on Hotels
It was not warm enough... I felt like I am freezing