Ratings based on 1,192 Verified Reviews

3.5 out of 5
72% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from NJ

Clean hotel with very convenient location

Posted 12-Dec-2016
Parking is super convenient with a deck right across the street. You get the discount rate of $15 for 24 hrs just by staying at the Rodeway Inn. The hotel and room was very clean. Staff was friendly and answered all questions with a smile. My only issue was that the temp is controlled by the front desk so you have to call to adjust it. Not the worst thing in the world, but it is an inconvenience. My room was a few floors up so I was able to open up the windows which helped with the heat blasting soon as we got to the room. The location is close to Chinatown and the historic area. Plenty of restaurants and bars/clubs nearby.
Comment from Hotel Management
14-Dec-2016 by Guest Relations Manager, Hotel Management
Dear Emily, Thank you very much for taking the time to share with us your review and for letting us know that you were pleased with your experience here in our hotel. Trust that we will do our best to make your next visit a another fine experience. We hope to see you again soon.
5out of 5
Recommended
for Everyone
by A verified traveller from Kentucky

Very Adequate and Clean

Posted 10-Dec-2016
Pros: It was clean and the staff was courteous.
Cons: The bathroom sink was slow in draining but adequate.
Location: Very good location downtown close to many stores, bus lines and restaurants. I walked from the train station where I came in from the airport for $9.
The hotel is in a terrific location downtown with plenty of places to eat quite close by that are very reasonably priced. The check in/out was very prompt and effortless.The staff was extremely courteous. The lobby is clean with a fire wall. The elevator took me to my room on the 5th floor. It had a large window letting in lots of light. The cleanliness was excellent. The bed was very comfortable and had nice bedding. There is a large TV on the wall. The room had a safe, microwave and refrigerator. There was a coffee maker also. There were wooden hangers in the closet along with an iron and extra pillows. The bathroom was modern and very clean. Each day the room was cleaned and put in order. A local newspaper was at my door each morning. Two bottles of complimentary bottled water was replenished each day. The location was quiet and I had no problems with hearing other guests during my stay. It was everything I wanted in a hotel room for a four day stay.
Comment from Hotel Management
14-Dec-2016 by Guest Relations Manager, Hotel Management
Dear Janet, Thank you for taking the time to share with us your review following your visit here in our property. I apologize however for the issue with the sink, we will call the attention of our maintenance team to check and fix immediately to avoid further inconvenience. I am glad however that you had an overall comfortable experience with us. We hope to see you again soon. Kind regards.
1out of 5
Recommended
for Couples
by A verified traveller from Rochester, NY

Very unhelpful manager.

Posted 06-Dec-2016
Pros: Location.
Cons: The manager.
Location: Central to bars, restaurants, and lots of local history.
When I checked into the hotel, the women at the front desk was very helpful and nice. I asked her if I could pay with a different card than the one I initially used to hold the room and she said yes, of course. She swiped the new card and I signed the receipt. The hotel was nice and clean, close to everything and there is a parking garage right across the street. We check out no problem. 3 days later there was a charge on the card I had asked her NOT to charge. I called the hotel at which time the woman who answered told me to call back tomorrow because she couldn't help me. So I called the next day and the gentlemen I spoke to said that I would have had to talk to Expedia to change the card. I told him the woman that checked me in said changing the card was fine and said nothing of the sort. He then in return said he would talk to her, that there was nothing else he could do and that I shouldn't book through Expedia anymore. Thanks a lot guy...
Comment from Hotel Management
14-Dec-2016 by Guest Relations Manager, Hotel Management
Hello Bree, I sincerely apologize for the inconvenience. I will escalate your feedback and concern on the charges to your credit card. Our management team will carefully look into this matter and address accordingly. Your shared experience will be called to the attention of our team for reference and corrective measure. I hope you will accord us an opportunity to serve you again.
4out of 5
Recommended
for Everyone
by A verified traveller from US

Wonderful hotel that is minutes from everything

Posted 23-Nov-2016
Pros: Minutes from anyplace
We had a great experience at the Rodeway Inn, can't say enough positive things about the hotel staff!
Comment from Hotel Management
24-Nov-2016 by Guest Relations Manager, Hotel Management
Dear Debbie, I am glad that you enjoyed the value and the convenient location of our hotel. Thank you for sharing your thoughts about your recent stay with us. We hope to have the opportunity to serve you again. Kind regards.
5out of 5
Recommended
for Everyone
by A verified traveller from Ohio

Awesome location, great price

Posted 14-Nov-2016
This hotel was perfect. From the outside it is unassuming, but the rooms are very well appointed, beds are comfortable, and staff is helpful and friendly. It is also in a great location--a short walk to septa, and surrounded by restaurants and shops. It is a great bang for your buck and I will definitely stay here again if I come back to Philly.
Comment from Hotel Management
20-Dec-2016 by Guest Relations Manager, Hotel Management
Dear Anna, I am glad to hear that you had a great time with us. It is an accomplishment for our team knowing that our guests had a pleasant stay with us. We look forward to seeing you again soon.
3out of 5
by A verified traveller from New York, NY

Uninvited guest

Posted 10-Nov-2016
Pros: The woman at the front desk was very professional , she wanted to change my room, but there was no elevator to the next landing. ( a narrow staircase )
Cons: The managers response to my problem, was akin to, oh well, goodbye . I had to ask for my receipt.
Location: The location was GREAT, Center City.
Comment from Hotel Management
14-Dec-2016 by Guest Relations Manager, Hotel Management
Dear guest, Thanks so much for taking the time to share with us your review, we hope to see you again soon.
4out of 5
Recommended
for Students
by A verified traveller from State College, United States of America

Pleasant stay for one night

Posted 29-Oct-2016
Pleasant stay for one night and had a good time. The service was quick and fast. Room was clean and all amenties were provided. Parking was $15 and we got charged twice by the parking facility twice. so be careful about that. Hotel was good.
Comment from Hotel Management
14-Dec-2016 by Guest Relations Manager, Hotel Management
Dear Anjali Thanks s much for your time in completing our survey and for giving us positive rating. It is heartwarming to hear that you were pleased with your visit in our hotel. We will do our best to make your next visit a better experience. Kind regards.
5out of 5
Recommended
for Families
by A verified traveller from Washington DC

Love this hotel!

Posted 24-Oct-2016
Pros: The bed was very comfortable.
Cons: The elevator was a bit clausterphobic.
Location: Great vicinity to the convention center, Reading Terminal Market and local train station. Great shopping nearby too.
The hotel is very quaint. It's like finding a private hotel in the middle of the city. The staff is very friendly. I felt very welcome in their city. We will definitely stay there again.
Comment from Hotel Management
20-Dec-2016 by Guest Relations Manager, Hotel Management
Dear Kimberly, It is heartwarming to hear that you were pleased with your stay here in our hotel. We will do our best to make your next visit a better experience.
4out of 5
Recommended
for Everyone
by A verified traveller

pretty clean and updated Some areas could use help

Posted 24-Oct-2016
Pros: In the perfect area food stops close and subway around the corner.
Cons: The hallways were a little outdated and the rooms weren't very sound proof. Heard my neighbors tv all night.
Location: In the middle of the city it right near the subway to head somewhere else. Loved it!
Nice hotel wifi was free and staff was pleasant. The hallways were a little outdated and I wish the rooms were more sound proof.
Comment from Hotel Management
20-Dec-2016 by Guest Relations Manager, Hotel Management
Dear guest, Thank you for sharing your thoughts following your stay here in our hotel. Please know that we value your business, we will do our best to make your next visit a better experience. Kind regards.
3out of 5
by A verified traveller

Posted 18-Oct-2016 on Hotels
Comment from Hotel Management
24-Oct-2016 by General Manager, Hotel Management
Dear guest, It is heartwarming to hear how we have sufficed your accommodation needs following your visit here at our hotel. Your thoughts are important to us, allow us to serve you better by calling our attention if you need assistance on your next visit. Kind regards.