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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
View from Room

Guest reviews

4.1 out of 5 Very good
418 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationSlide and Splash Water Park12 min drive
Popular LocationPortimao Marina19 min drive
AirportPortimao (PRM)20 min drive
Popular LocationRocha Beach21 min drive

Choose dates to view prices

  • Double Room, River View

    4.8/5 guest room rating

    Room amenities

    • 398 sq ft
    • River view
    • Sleeps 3
    • 1 Queen Bed OR 2 Single Beds
    More detailsDouble Room, River View
  • Junior Suite

    4.2/5 guest room rating

    Room amenities

    • 807 sq ft
    • Sleeps 3
    • 1 Queen Bed and 1 Single Sofa Bed
    More detailsJunior Suite
  • Studio, River View

    4.2/5 guest room rating

    Room amenities

    • 484 sq ft
    • River view
    • Sleeps 2
    • 1 Single Bed
    More detailsStudio, River View
  • Family Suite, River View

    5/5 guest room rating

    Room amenities

    • 1206 sq ft
    • River view
    • Sleeps 5
    • 4 Single Beds OR 2 Double Beds and 1 Double Sofa Bed
    More detailsFamily Suite, River View
  • Standard Double or Twin Room

    4.6/5 guest room rating

    Room amenities

    • 398 sq ft
    • Sleeps 2
    • 1 Double Bed and 2 Single Beds
    More detailsStandard Double or Twin Room
  • Standard Double or Twin Room, Accessible

    4.4/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsStandard Double or Twin Room, Accessible
  • Suite, River View

    Room amenities

    • 1216 sq ft
    • River view
    • Sleeps 5
    • 1 Double Bed and 1 Double Sofa Bed
    More detailsSuite, River View
  • Double Room (Paquete Romantico)

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room (Paquete Romantico)

About this area

Lagoa

Located in Lagoa, Água Hotels Riverside is near a train station and on the riverwalk. Slide and Splash Water Park is a popular attraction and the area's natural beauty can be seen at Rocha Beach and Vau Beach. Travelling with kids? Consider Zoomarine, or check out an event or a game at Algarve International Autodrome Raceway. Kayaking, snorkelling and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Visit our Lagoa travel guide
Map
Popular Location

What's nearby

  • Slide and Splash Water Park - 12 min drive
  • Carneiros Beach - 18 min drive
  • Portimao Marina - 19 min drive
  • Vau Beach - 21 min drive
  • Rocha Beach - 21 min drive

Getting around

  • Lagoa Ferragudo Station - 10 min walk
  • Faro (FAO-Faro Intl.) - 42 min drive

Restaurants

  • Vista Rio — 1 min walk

About this property

Água Hotels Riverside

Family-friendly hotel with marina and full-service spa
A marina, a full-service spa and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an indoor pool, an outdoor pool and a health club are on-site. All 134 rooms offer free WiFi and free wired Internet, plus balconies and flat-screen TVs with satellite channels. Other amenities available to guests include room service, hairdryers and safes.
Água Hotels Riverside offers 134 forms of air-conditioned accommodation with a safe and designer toiletries. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include bidets and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a lazy river, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Aguaviva Spa has 6 treatment rooms. Services include hot stone massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Clean & Safe (Portugal)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily: EUR 9 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • 1 meeting room
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Marina on site

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body treatments
  • Facials
  • Hydrotherapy
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Outdoor space

  • Balcony

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: EUR 9 per person (approximately)
  • Airport shuttle fee: EUR 70 per vehicle (one way)
  • A facilities fee includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in is available
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitisation practices of Clean & Safe (Portugal) guidelines
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines
Property registration number 2991

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Agua Hotels Riverside Hotel Lagoa
Água Hotels Riverside Lagoa
Agua Hotels Riverside Portugal/Lagoa, Algarve
Água Riverside Lagoa
Água Hotels Riverside Hotel Lagoa
Água Hotels Riverside Hotel
Água Hotels Riverside Hotel
Água Hotels Riverside Lagoa
Água Hotels Riverside Hotel Lagoa

Frequently asked questions

Can I cancel my reservation for free at Água Hotels Riverside and receive a full refund?
Yes, Água Hotels Riverside offers free cancellation on select room rates, because flexibility matters! Please refer to Água Hotels Riverside cancellation policy on our site for more details about any exclusions or requirements.
Does Água Hotels Riverside have a pool?
Yes, this property has an indoor pool, an outdoor pool and a children's pool.
Is Água Hotels Riverside pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Água Hotels Riverside?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 70 per vehicle, one way, applies.
Where is Água Hotels Riverside located?
This family-friendly Lagoa hotel is located on the riverwalk, within 1 mi (2 km) of Portimao Harbor and Arade Congress Center. Slide and Splash Water Park is 2.9 mi (4.6 km) away. Lagoa Ferragudo Station is 10 minutes by foot.

Guest reviews

Overall score and ratings for Água Hotels Riverside

4.1
Very good
418 reviews
5 - Excellent
139
4 - Good
190
3 - Okay
66
2 - Mediocre
17
1 - Poor
6
4.3
Cleanliness
4.0
Service and Staff
4.1
Amenities
4.1
Property condition
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quartos muito grandes e limpos. Staff muito simpático. Excelente pequeno almoço. SPA agradável mas pequeno.

Stayed 2 nights in Feb 2020
2.0 out of 5 Poor
    This traveller didn’t leave comments with their review
    Stayed 1 night in Sep 2019
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    It was my friends birthday during our stay at this hotel and the staff were ever so accommodating. Our room was upgraded to a suite with the most stunning view, and a bottle of champagne was left in our room for with a lovely well wish note for her birthday. They went above and beyond for us, I honestly couldn't reccomend this hotel enough.

    Stayed 3 nights in Sep 2019
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Fanatstic property with amazing views, great pool and facilities! I was given free suite upgrade for birthday stay, nice gesture :) Resturant had great view of the river, buffet food was bit disappointing for the price.

    Stayed 4 nights in Sep 2019
    5.0 out of 5 Excellent
      This traveller didn’t leave comments with their review
      Stayed 2 nights in Sep 2019
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