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Reviews of Motel 6 Peterborough, ON

2 out of 5
Motel 6 Peterborough, ON
133 Lansdowne Street East, Peterborough, ON

Reviews

7.2

Good

Rating 10 - Excellent. 245 out of 1000 reviews" "
Rating 8 - Good. 360 out of 1000 reviews" "
Rating 6 - Okay. 171 out of 1000 reviews" "
Rating 4 - Poor. 115 out of 1000 reviews" "
Rating 2 - Terrible. 109 out of 1000 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pascal, kanata

Liked: Cleanliness, staff & service, property conditions & facilities
Wow!! Super hotel
Stayed 1 night in Apr 2024

2/10 Terrible

Anita Birwinyo

Not worth the rate charged
Stayed 1 night in May 2024

10/10 Excellent

Tammy, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality for the price was great. Very near shopping and restaurants.
Stayed 1 night in May 2024

8/10 Good

Joanne, Hastings

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As hard as it is to control, kids running down the hallway at 10 pm is disruptive and for some reason a woman was sitting on lobby entrance floor spoon feeding a baby????
Stayed 1 night in Apr 2024

6/10 Okay

April

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 10 May 2024
Hi AprilThanks for your review, we really appreciate the support. Lilith#Team6

8/10 Good

Esther

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can hear any loud noise outside of the room and the bathtub is small
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Esther,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

6/10 Okay

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 3 May 2024
Hi Marianne, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

4/10 Poor

Socrates

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was filthy. There was a stain that looked like blood on the counter in room 330. It was the first thing I noticed. The room overall smells like mold. The linen smelled like the washing machines are outdated and can no longer clean sufficiently. There were no towels in our room when we arrived, the soap was very small and came in a package. No shampoo or conditioner or soap for showers. The view looked onto a bad part of the neighborhood and the property was dirty and a lot of debris on the actual grounds, parking lot and grassy fields. There were broken bottles, palstic bags, yellow caution tape stuck to the barbed wire and just overall garbage everywhere like no one is upkeeping the actual outside property. Saving grace was that the staff was polite and spoke very accommodatingly. The location of the hotel is fairly good with many amenities around. I will not return to this location. I saw many other hotels nearby that I would pay double for something that resembled healthy and clean.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Patsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I come here 2or 3 times a year. Rooms and service is always excellent and if you need something there glad too help
Stayed 3 nights in Apr 2024
Response from Nancy Y. on 2 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Yelda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good but there was a cleaning product they used that had a very bad smell. Overall 5/5 Service Excellent and they provided free coffee. Just in case for your information needed an Iron you have to ask the reception to borrow, they don’t have it in there room's.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nancy Y. on 26 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

vanessa

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I liked the way the building looked it was vary up to date but the house keeping was horrible rolm was vary durt and bathroom was gross i had to clean it befor use or couter/ toilet and tub they could have done 💯 better on cleaning rooms room was small but over all stay was good and price was amazing for the size of room
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Vanessa,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

4/10 Poor

norma lynn, Peterborough

Travelled with family, Travelled with group
Disliked: Staff & service
It wasn’t the property that was the issue it was overnight staff accusing myself of smoking in the room and renting the room for other occupants and that I was not there.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Norma Lynn,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, property conditions & facilities
This room was very nice, tub was large but awkward somehow. Staff was friendly! Rebooked a second night at the same price!
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 18 Apr 2024
Hi JenWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

4/10 Poor

Eldon

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Room was very small. It was also dirty, hair in tub, dust on things. Inside microwave was also dirty. Bed was comfortable.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Eldon,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Janice

Liked: Amenities, property conditions & facilities
For the money, perfect. Bed is comfortable, washroom is clean, tub has a safety rail. Very nice.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Janice,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith#Team6

6/10 Okay

Patricia

Stayed 1 night in Mar 2024

10/10 Excellent

Barb

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 May 2024
Hi Barb,Thank you for the excellent rating!! Maz K.#Team6

6/10 Okay

Robert

Business traveller
Was fine for an overnight stay.
Stayed 1 night in Mar 2024

6/10 Okay

Katie

Travelled with family and small children
Liked: Staff & service
Staff gave me a room that had young “adults” on both sides. They were in and out of their rooms all night which kept me up when their door would slam and their voices. I was there with my young daughter, which the staff saw when I walked in.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 3 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Stephanie

Stayed 1 night in Mar 2024

8/10 Good

Keith

Business traveller, Travelled with group
Liked: Staff & service, property conditions & facilities
I have stayed at this one quite a few times in the past and I like it because it is a short drive in minutes to where I need to go to easy access to hwy 7 I am not there to shop or dine but if you want to there is a lot of places for that just up the road
Stayed 1 night in Mar 2024
Response from Nancy Y. on 3 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Wellington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean and quiet.. and the staff were helpful
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 27 Mar 2024
Hi WellingtonWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

8/10 Good

Julian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was good, not far from where we went. Mosttly affordable.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 27 Mar 2024
Hi JulianWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 20 Mar 2024
Hi Andrew, Thanks for your review, we really appreciate the support.Natalie #Team6

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 14 Mar 2024
Hi Tracy,Thank you for the perfect rating!Lilith#Team6

8/10 Good

KelsiRae

Stayed 2 nights in Feb 2024

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, good breakfast, comfortable rooms
Stayed 1 night in Feb 2024
Response from Nancy Y. on 6 Mar 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

justine

Travelled with family
Liked: Cleanliness, staff & service
Was surprised that the rooms were not carpeted, but was okay with it.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 6 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean. Although the drain in the tub needed to be plunged. It did not drain properly Room 302
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 28 Feb 2024
Hi DianaWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

8/10 Good

Shelly

The building is dated and the rooms could use minor repairs. Such as holes in the walls and scapes in paint. The toilet was running when we got into the room but my husband was able to fix it himself. The ice maker was not working either. Minor things but overall for the price it was satisfactory for one night
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 28 Feb 2024
Hi Shelly,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

4/10 Poor

Ashley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was very dirty :(
Stayed 1 night in Feb 2024
Response from Nancy Y. on 13 Feb 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Ronald

The fanin the room don't shut off and it's very annoying
Stayed 1 night in Feb 2024
Response from Nancy Y. on 13 Feb 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

10/10 Excellent

JesseKristin

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and very quiet, lots of parking. The price was very reasonable and didn't break the bank.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi JesseThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here. You will regret it.
This place is beyond disgusting. The smell in room is intolerable. The furniture is disgusting. Bathroom as well. Lobby and front desk needs completer redo. It was scary staying there but we had no choice for a tournament.
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi Traveler,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Excellent

Joanne, Hastings

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 7 Feb 2024
Hi Joanne,Thank you for the perfect rating!Lilith#Team6

6/10 Okay

Jared

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 7 Feb 2024
Hi Jared,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Henri

Liked: Cleanliness, staff & service, amenities
Very good acceseble and the lady at the counter was realy heplfull
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi HenriThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

4/10 Poor

Kristen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Rocco Phillip

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Norm

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
for a budget hotel, it was over priced. no hand lotion supplied. no guide on the tv not enough pillows no microwave in room
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 29 Jan 2024
Hi Norm, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Morgan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, overall good stay thank you
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 29 Jan 2024
Hi Morgan, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Terry, Brampton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room i booked had a bad smell upon entry. The man wkrjkng the front desk was great, as apparently hotel was full, but he put me in a room that has no key, he had to open wjth his master key. Staff amazkng, stinky room #1 not so much
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 29 Jan 2024
Hi Terry,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Big stain on counter. Gave me key to wrong room. Asked for a Queen and got a double.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 29 Jan 2024
Hi David,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Satinder

Travelled with family
Liked: Cleanliness, staff & service, amenities
It is located at good location and price of rooms are affordable
Stayed 3 nights in Jan 2024
Response from Brand Experience Team on 29 Jan 2024
Hi Satinder, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Kandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Samer

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Veronica

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so terrible. There was evidence of bed bugs as well as visible spiders on the ceilings. i left immediately and demanded a refund.
Stayed 1 night in Jan 2024
Response from Nancy Y. on 23 Jan 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6