Search Hotels Near Pennhurst Asylum Haunted House, Philadelphia

"Horrible smell pumped throughout the lobby and into the room. Stayed for a couple of hours trying to get through it but ended up checking out due to nausea, headache, and sinus reaction."

"The staff was very friendly and helpful, but the facilities were quite dated. the lights in the room did not all work, and some guests smoked on my floor even though it was ot allowed."

"Na"

"No breakfast"

"The grounds, size of the room, the staff, and the cafe and restaurant all exceeded our expectations and we are already planning a return trip. "

"The beds were comfortable. The room was enormous and the location was excellent although very noisy at night because of traffic. Several things about the hotel are quite rundown. The curtains didn’t open or close properly because they caught on the tracks so my husband had to climb up and sort them night and morning for four days. The bath had considerable limescale staining and the shower temperature couldn’t be adjusted. The worst thing was how cold the room was. Apparently this was because the hotel heating was in summer mode so the room could only be cool and not heated. We were freezing in there most of the time and it took till our final (4th) night for the hotel staff to bring a heater to us. Coffee and tea facilities in the room were not replenished and when we asked they didn’t arrive or we had to wait a very long time. By the final night we were quite miserable so the hotel did say they would refund us for our final night. So far we haven’t received any of this money despite departing a week ago."

"Could not check in on time, staff was rude and unhelpful. I had to call expedia to get my room 3 hours late. Bartenders were great."

"Inside is truly scary. The lobby is nice, then when you entire the hotel to find your room, it is old and broken down. Scary to walkthrough at night. Front desk lady had mad attitude for no reason. My assigned room had towels on the floor and dirty sheets, and when I requested a new room, I received bad attitude like it’s my fault they didn’t clean the space. Will not be staying there again. The walkway to the rooms had trash and smelled like bleach, the floor is nasty. They sure know how to put up a face in the lobby but it’s like walking through the projects when looking for your room"

"I don’t know how this hotel is still in business. Dirty, no staff, many briken things in room, dirty bathroom, half a roll of toilet paper and no staff to call after 9 pm or before 9 am. Constantly tells people they don’t have rooms for them even when they have confirmation #. Happened to us and we waited 2 hrs for a room. The lobby was full of other people in the same situation. No way this hotel passes any inspection. Impossible. We left 1 day early and went home just to not stay there for even one more night."