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"We absolutely loved everything about this hotel. The service was exceptional, better than many other 5-star hotels we’ve experienced. It was an amazing stay, and we highly recommend this hotel to anyone."

"My guests really enjoyed their stay and the hotel. Well placed."

"Excellent experience "

"Nice facility in great shopping area"

"Great location, great rooms, pool is great, gym is amazing "

"This was a great stay. The rooms are outdated but for the money I paid, I received more than I paid. Onsen, convenience store stocked with goodies, shuttle to airport and the mall and train station. "

"Fantastic hotel , nice rooms, close to Petronas twin towers"

"Everything about our stay was excellent. The only small hiccup happened the evening before we left, we were sitting out on the balcony when we suddenly noticed a leaf snake slithering between the wooden planks. We were so shocked (and a little mesmerized) that we just froze and didn’t even think to take a picture. It gave us a bit of a scare, so we avoided the balcony after that, but it honestly felt like one of those rare, wild moments you remember We informed the staff at reception, and they were very responsive, they assured us it would be taken care of. Just something to be aware of if you’re not used to that kind of nature "

"Cannot complain. They got everything I need and plus they are so cleaned so I could sleep without worrying about hygiene. nice lookout from the suite seeing twin towers just behind the curtain! "