10/10 Excellent
Renee Rose
Travelled with partner
1 Apr 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great! Helpful and accommodating. Special thanks to the housekeeping staff as they were amazing! The first room we had was a junior suite(401). It was nice and spacious but there was this funny smell when you enter the room. So we switched to the next room which had a seaview(superior suite 423) and it was so cute! Love the curtains and I specially like that there are blackout curtains. So if you want to have a sleep in it’s perfect! The air conditioning is not that great. Can only go down up to 22.5 and cannot do anything about it. The safe in room 401 was tiny but the 423 safe was big enough to fit my laptop. It is not soundproofed rooms. I can still hear the people outside my room. The breakfast was good. A lot of choices. But it would have been nice if there are hot food included in the buffet like scrambled eggs(need to pay extra), sausages etc. But still it was a good spread. All in all the had a great time staying in this hotel. Definitely recommend toom 401 if you want a spectacular view of the sea and Athena! Thank you Grand Hotel Excelsior for a wonderful experience. Hope the next time I come back the air conditioning will be able to go down to 16 degrees😄