Title: The Florence Hills Resort & Wellness Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6132151&destination=Pelago%2C+Tuscany%2C+Italy&selected=8745263&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # The Florence Hills Resort & Wellness ## Photo gallery for The Florence Hills Resort & Wellness ![View from room - The Florence Hills Resort & Wellness (Pelago)](https://images.trvl-media.com/lodging/9000000/8750000/8745300/8745263/7668e0ac.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, dinner served; local and international cuisine, pool views - The Florence Hills Resort & Wellness (Pelago)](https://images.trvl-media.com/lodging/9000000/8750000/8745300/8745263/4b0857a8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room | Premium bedding, down duvets, minibar, desk - The Florence Hills Resort & Wellness (Pelago)](https://images.trvl-media.com/lodging/9000000/8750000/8745300/8745263/879ed0f7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - The Florence Hills Resort & Wellness (Pelago)](https://images.trvl-media.com/lodging/9000000/8750000/8745300/8745263/4d9bf472.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool umbrellas, pool loungers - The Florence Hills Resort & Wellness (Pelago)](https://images.trvl-media.com/lodging/9000000/8750000/8745300/8745263/5772e2a0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies The Florence Hills Resort & Wellness in Tuscany offers a true relaxation retreat. Enjoy the manager's reception, revitalize in the sauna and steam room, and dine on local cuisine with al fresco options. Free WiFi is available throughout the property. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Dryer - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning £62 includes taxes & fees 13 Apr - 14 Apr ## Room options ### Check availability for these dates Tonight [Apr 7 - Apr 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=8745263&PinnedHotelID=8745263&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=8745263&PinnedHotelID=8745263&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 8 - Apr 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=8745263&PinnedHotelID=8745263&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=8745263&PinnedHotelID=8745263&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=8745263&PinnedHotelID=8745263&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=8745263&PinnedHotelID=8745263&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 17 - Apr 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=8745263&PinnedHotelID=8745263&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=8745263&PinnedHotelID=8745263&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Pool view Garden view Showing 5 of 5 rooms ### View all photos for Deluxe Room ![Premium bedding, down duvets, minibar, desk](https://images.trvl-media.com/lodging/9000000/8750000/8745300/8745263/ff04064c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - 215 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Single Bed OR 1 King Bed and 1 Queen Bed ### View all photos for Superior Apartment ![Superior Apartment | Premium bedding, down duvets, minibar, desk](https://images.trvl-media.com/lodging/9000000/8750000/8745300/8745263/f4501b0a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment 10.0 Exceptional 1 review - Garden view - 323 sq ft - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 2 Double Beds ### View all photos for Deluxe Apartment ![Deluxe Apartment | Premium bedding, down duvets, minibar, desk](https://images.trvl-media.com/lodging/9000000/8750000/8745300/8745263/b2b1d343.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment - Garden view - 861 sq ft - 2 bedrooms - Sleeps 4 - 2 Queen Beds ### View all photos for Superior Room ![Superior Room | Premium bedding, down duvets, minibar, desk](https://images.trvl-media.com/lodging/9000000/8750000/8745300/8745263/8fb8aa2a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - 151 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Duplex ![Premium bedding, down duvets, minibar, desk](https://images.trvl-media.com/lodging/9000000/8750000/8745300/8745263/1d583552.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Duplex - 323 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPelago-Hotels-The-Florence-Hills-Resort-SPA.h8745263.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPelago-Hotels-The-Florence-Hills-Resort-SPA.h8745263.Hotel-Information) ## About the area Located in Pelago, The Florence Hills Resort & Wellness is in a rural area and near a train station. Pieve di S.Giovanni Battista a Remole and Abbazia di Vallombrosa are notable landmarks, and travellers looking to shop may want to visit The Mall Luxury Outlet. Castello di Nipozzano and Castello di Volognano are two other places to visit that come recommended. Explore all the area has to offer with ecotours, horse riding and hiking/biking trails. [Visit our Pelago travel guide](https://www.expedia.co.uk/Pelago.dx6132151) [View more Residences in Pelago](https://www.expedia.co.uk/Pelago-Residences.d6132151-aaResidences.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77368%2C11.50139&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=N7wISxVN9_3tR-2Q62-oMNUfpAk=) Via Il Bagno, Pelago, FI, 50060 ### What's nearby - ![Arno River](https://images.trvl-media.com/place/553248621532501484/a2fd9013-767c-47ee-9711-9923bd559714.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Arno River 6 min drive \- 2.9 miles - ![Abbazia di Vallombrosa](https://images.trvl-media.com/place/6069838/896bf2be-263f-4652-8b1f-9340da93e7b8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Abbazia di Vallombrosa 11 min drive \- 6.4 miles - Castello di Nipozzano 5 min drive \- 2.3 miles - Area Cani Parco Fluviale 7 min drive \- 4.0 miles - Valdisieve Hospital 8 min drive \- 4.3 miles ### Getting around - Scopeti Station 15 min drive - Peretola Airport (FLR) 61 min drive ### Restaurants - pizzeria da sandrino 8 min drive - Pasticceria Sonia 8 min drive - Enoteca Il Quartino 3 min drive - Locanda Toscani da Sempre 8 min drive - ì Pepolino Trattoria ## About this property ### The Florence Hills Resort & Wellness Along with an outdoor pool, this residence has a restaurant and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli and a sauna are on-site. The Florence Hills Resort & Wellness offers 27 air-conditioned accommodations with minibars and a hairdryer. Beds feature down duvets and premium bedding. 40-inch flat-screen televisions come with digital channels. Bathrooms include a shower, bidets and complimentary toiletries. This Pelago residence provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna. Guests aged under 18 years old are not allowed in the hot tub. The recreational activities listed below are available either on-site or nearby; fees may apply. ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/2000000/1430000/1423600/1423579/e9a79195.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Il Borgo Di Villa Castelletti Signa - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.6 Exceptional 358 reviews £83 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=1423579&PinnedHotelID=1423579&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 5 per person)](https://images.trvl-media.com/lodging/13000000/12500000/12499900/12499893/e52e996f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Gate Hotel Sesto Fiorentino - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 7.4 Good 524 reviews £64 includes taxes & fees 17 Apr - 18 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=12499893&PinnedHotelID=12499893&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/12000000/11500000/11499500/11499496/69a47e63.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Camping Village Mugello Verde Scarperia e San Piero - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.8 Excellent 123 reviews £45 includes taxes & fees 21 Apr - 22 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=11499496&PinnedHotelID=11499496&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/10000000/9150000/9145300/9145269/8de8d152.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Agriturismo Musignano Cerreto Guidi - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.4 Exceptional 80 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=9145269&PinnedHotelID=9145269&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6460000/6459500/6459430/b6dbb0e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Agriturismo Fattoria Lavacchio Pontassieve - Pool - Hot tub - Spa - Pet-friendly 9.6 Exceptional 74 reviews £110 includes taxes & fees 22 Apr - 23 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-22&endDate=2026-04-23&selected=6459430&PinnedHotelID=6459430&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/114000000/113190000/113180700/113180686/w1024h744x0y4-cc1c8e83.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### appartamenti la piazzetta Signa - Kitchen - Free Wi-Fi - Air-conditioning - Spa 9.6 Exceptional 5 reviews £115 includes taxes & fees 18 Apr - 19 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-18&endDate=2026-04-19&selected=113180686&PinnedHotelID=113180686&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, dinner served; 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consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) - Fire extinguisher ### General - 27 units - Banquet hall - Built in 2014 - Connecting units available - Free bicycle rentals - Garden - Soundproofing ## Policies ### Check-in Check-in start time: 3:30 PM; check-in end time: 8:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM Express check-out available ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 8:00 AM - 10:00 PM Front desk staffed during limited hours If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours), private entrance ### Pets Pets are allowed for an extra charge of EUR 10 per pet, per day Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 20 per day. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 3.00 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 8 for adults and from EUR 8 for children - Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 2) - Covered self-parking fee: EUR 5 per day - Pet fee: EUR 10 per pet, per day - Service animals are exempt from fees - Rollaway bed fee: EUR 20 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number IT048032B4D4F7RZIV If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The seasonal pool will be open from 01 May to 30 September Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is recommended for transport to and from this property Guests under 18 years old are not allowed in the hot tub ### Property is also known as Florence Hills Luxury Resort Pelago Florence Hills Luxury Resort Florence Hills Luxury Pelago Florence Hills Luxury Florence Hills Resort Pelago Florence Hills Resort Florence Hills Pelago Florence Hills The Florence Hills Luxury Resort The Florence Hills & Wellness The Florence Hills Resort SPA The Florence Hills Resort Wellness The Florence Hills Resort & Wellness Pelago The Florence Hills Resort & Wellness Residence The Florence Hills Resort & Wellness Residence Pelago ## Frequently asked questions ### Does The Florence Hills Resort & Wellness have a pool? ### How much does it cost to stay at The Florence Hills Resort & Wellness? ### Is The Florence Hills Resort & Wellness pet-friendly? ### How much is parking at The Florence Hills Resort & Wellness? ### What time is check-in at The Florence Hills Resort & Wellness? ### What time is check-out at The Florence Hills Resort & Wellness? ### Does The Florence Hills Resort & Wellness provide a shuttle to the airport? ### Where is The Florence Hills Resort & Wellness located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Florence Hills Resort & Wellness Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 7.8 Location ### 9.0 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 90 8 - Good 58 6 - Okay 22 4 - Poor 5 2 - Terrible 1 ## Reviews Verified ### 10/10 Excellent #### kendal Gordon 27 Oct 2025 Liked: Cleanliness, property conditions & facilities, communication The rooms were very spacious, clean, the staff ##### kendal Gordon Stayed 1 night in Oct 2025 Verified ### 6/10 Okay #### Michael 15 Nov 2025 Liked: Cleanliness, communication Disliked: Amenities I believe at one point, some time ago, this was a 4 star “resort”. Not anymore. Our A/C did not work and they could not fix it while we were there. No real bar area and would have to give them a period of time to use the spa (to heat things up). Staff was friendly and did what they could. ##### Michael Stayed 3 nights in Oct 2025 Verified ### 8/10 Good #### Luan 9 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Great stay would recommend ##### Luan Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### Stephanie 13 Jun 2025 Liked: Cleanliness, amenities Absolutely amazing staff, accommodations, and food. 10/10 ##### Stephanie Stayed 2 nights in Jun 2025 Verified ### 8/10 Good #### Tamara 12 Jul 2025 Liked: Cleanliness, room comfort #### Spa Breakfast was great. Espresso was great. Cost extra to use pool in spa area. ##### Tamara Stayed 4 nights in May 2025 Verified ### 6/10 Okay #### arianne 11 May 2025 Liked: Cleanliness, communication Disliked: Amenities, property conditions & facilities You definitely need to rent a car as there are no taxis or uber. ##### arianne Stayed 2 nights in May 2025 Verified ### 10/10 Excellent #### Nicole 28 Oct 2025 Liked: Cleanliness, amenities, communication Rooms are fantastic ##### Nicole Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### JORGE 14 Jul 2025 Liked: Cleanliness, property conditions & facilities, communication Habitaciones cómodas y agradables. AC funcionando bien. Solo el internet no tenía potencia y se desconectaba con frecuencia. ##### JORGE Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### Margaret 6 May 2024 Liked: Amenities Gastgeber sehr nett und freundlich. Anlage ist super gepflegt. ##### Margaret Stayed 1 night in May 2024 Verified ### 8/10 Good #### Fulvio 7 Sept 2023 Liked: Cleanliness, room comfort, communication #### Relax Bella struttura con piscina. Camera molto ampia con ampio giardino ![](https://a.travel-assets.com/ugc/hotel-reviews/86C0B296CEA9BFEFF8C7933C40F78C28E8E395F91694121531323.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Fulvio Stayed 1 night in Sep 2023 Verified ### 8/10 Good #### stefano 4 Sept 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Struttura molto bella e curata. Appartamenti grandi e puliti. Piscina ed esterno molto bello (peccato non averlo usato a causa della pioggia). Unica cosa negativa che consiglierei di migliorare è l’accesso. Siamo arrivati quando era buio e non è stato immediato capire quale fosse l’accesso alla struttura sia pedonale che del garage non essendoci indicazioni. Inoltre entrando in garage in auto, non c’era alcuna luce automatica che si accendesse al nostro accesso, ed ho dovuto vagare nel garage aiutandomi con la luce del mio telefono per trovare un interruttore manuale, senza però trovarlo, quindi abbiamo dovuto scaricare l’auto al completo buio (situazione davvero poco piacevole che lo sarebbe stata ancor di più per una donna sola). ##### stefano Stayed 1 night in Sep 2022 Verified ### 10/10 Excellent #### Verified traveller 21 Jun 2022 Liked: Cleanliness, room comfort, communication #### Amazing resort minutes away from Florence Our stay at Florence Hills and Resort was great! Service was amazing, all staff was very attentive. Nice pool size and outdoor lounging and seating area to relax after walking around Florence. The suite was comfortable and very clean. We had dinner at the restaurant and enjoyed a great meal. We had the ham and cheese board, the risotto with pears and almonds, and the Fiorentina aka a huge T-bone steak. Can’t forget to mention the astonishing views of the mountains, so calming! ![Pool](https://a.travel-assets.com/ugc/hotel-reviews/2360C7EE950464D11555FD7D738651C2746D2C461655912881924.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Outdoors ](https://a.travel-assets.com/ugc/hotel-reviews/38F394FF42F616F7AF55139D2D97AA144EF7E6291655912884242.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from the hotel](https://a.travel-assets.com/ugc/hotel-reviews/8E463DC3FED47E431DB1829FA5559BDD906417391655912881953.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Outdoors ](https://a.travel-assets.com/ugc/hotel-reviews/575787B30E0613A6359CB557D9F8FA40B6B85C7D1655912879610.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Jun 2022 Verified ### 8/10 Good #### Verified traveller 30 May 2022 Liked: Cleanliness, room comfort, communication #### 自然の中にあるホテル。フィレンツェ市街まで車で３０分。 フィレンツェ市街まで車で３０分でアクセスできますので、車での旅行を計画されている方には使えるホテルです。施設はイタリアのレベルで考えると清潔です。 プールもあって夏の滞在には良いです。周辺は山岳部で決して便利なところではありませんが、自然に溢れているのがお好きであればよい選択肢かと。ホテル内にレストランはあり、Tボーンステーキは食べれます。ただ、周辺地域のレストランに行くには車での移動になります。５ｋｍ以内に何軒かレストランあり。ホテルの朝食が朝８時からと少し遅いのが難点ではあります。 ##### Verified traveller Stayed 2 nights in May 2022 Verified ### 2/10 Terrible #### francesco 19 Sept 2021 Liked: Cleanliness Disliked: Communication #### Stay away from this place The property is really nice in terms of design with lots of potential but unfortunately it’s really poorly run. The staff was helpful and kind but there were only 3 people working on the entire place, no receptionist, no concierge, no customer service. I would never stay here again. ##### francesco Stayed 3 nights in Sep 2021 Verified ### 8/10 Good #### Rasmus 18 Sept 2021 Liked: Cleanliness, room comfort, communication Der var problemer med låsen til værelset og stigen til swimmingpool var ved at knække men ellers et godt ophold ##### Rasmus Stayed 2 nights in Sep 2021 Verified ### 8/10 Good #### Verified traveller 1 Oct 2020 Liked: Cleanliness, property conditions & facilities, communication Wir buchten das Hotel für eine Nacht und wegen des Virus wurde das frühstück sowie pool/spa nicht angeboten. Für eine Nacht war es ausreichend. Alles sauber und freundliches personal. Das parking war zudem inbegriffen und ins Dorf Pelago hat man zu Fuss nicht lange. Jedoch war das Bett unbequem und die zimmer etwas steril eingerichtet. Für mehr als 1 nacht hätte ich es nicht gebucht. ##### Verified traveller Stayed 1 night in Sep 2020 Verified ### 8/10 Good #### Matteo 21 Sept 2020 Liked: Cleanliness, room comfort, communication #### Ottimo per lavoro Struttura ben tenuta, bella piscina. Appartamento un po’ anonimo con qualche arredo consumato. Buone le dotazioni anche se mi aspettavo una macchina per il caffè. Letto matrimoniale per me troppo scomodo, ma silenzio e tranquillità impagabile. In definitiva una buona sistemazione. Francesca top! ##### Matteo Stayed 1 night in Sep 2020 Verified ### 8/10 Good #### Jagannath 29 Dec 2019 Liked: Cleanliness Disliked: Staff & service #### Breakfast not good The rooms were good but when I came back after visiting Florence to park my car the door did not open,finally I need park on the road side.The breakfast was not good at all. ##### Jagannath Stayed 2 nights in Dec 2019 Verified ### 10/10 Excellent #### Verified traveller 17 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved our stay here! Even though it was off season, we got the full experience including the spa and fresh breakfast! Wonderfull view and scenery around the hotel. ##### Verified traveller Stayed 2 nights in Dec 2019 Verified ### 6/10 Okay #### Verified traveller 23 Aug 2019 Liked: Staff & service All right ##### Verified traveller Stayed 2 nights in Aug 2019 Verified ### 6/10 Okay #### Verified traveller 21 Aug 2019 Disliked: Amenities Appartement is brandschoon en er wordt elke dag schoongemaakt. Ik mis alleen in de keuken een afwasmachine. Buitenkant van het hotel valt tegen. Ziet er wat vervallen uit. Geen 4 sterren waardig. Ik mis ook entertainment voor de kinderen en in de avond voor de volwassenen. ##### Verified traveller Stayed 3 nights in Aug 2019 Verified ### 8/10 Good #### Toni 21 Aug 2019 Liked: Cleanliness, staff & service El estado del alojamiento no es el más adecuado para un hotel de 4 estrellas Implacable el servicio de desayuno gracias a Amal Un encanto ##### Toni Stayed 7 nights in Aug 2019 Verified ### 6/10 Okay #### Verified traveller 20 Aug 2019 Liked: Staff & service, amenities We were here for the first time in 2015 when it was still brandnew and now after 4 years again , so we can compare. Nice area , nice resort , nice people ,good airco , but ... it lacked the needed maintainance after those years . Too less deckchairs at the swimmingpool , dirty walls in the swimmingpool , basic breakfast , cleanliness under average (we found even a used coffeecup in the drawer), dirty walls in the appartment created by smashing musquito's , dirty and slippery stairs towards garage and SPA , garage with no lines to park your car which result in bad parked cars and less free places ...at this moment the prices are not in accordance with the offered level. Lot of opportunities , but resort need urgent refurbishment . ##### Verified traveller Stayed 3 nights in Aug 2019 Verified ### 4/10 Poor #### Verified traveller 16 Aug 2019 Liked: Room comfort Disliked: Staff & service, property conditions & facilities La struttura è bella ed il personale gentile ma purtroppo l'organizzazione è carente. Pur essendo arrivati circa un'ora dopo l'orario previsto per il check-in, abbiamo dovuto aspettare quasi mezz'ora per poter entrare in camera. Il personale addetto al servizio per le colazioni mi è sembrato sottodimensionato, con il risultato che per entrambi i giorni in cui abbiamo soggiornato le bevande calde che dovevano preparare sono arrivate praticamente quando avevamo quasi finito di mangiare il resto, i tavolini erano apparecchiati alla bell'è meglio (uno dei due giorni mancavano le posate ed abbiamo dovuto attendere che qualcuno apparisse in sala per poterle chiedere) ed il secondo giorno il buffet era perfino sprovvisto di qualsiasi tipo di succo di frutta ed erano finite anche le riserve di magazzino e questo neanche a metà dell'orario previsto per le colazioni. Per finire lo scarico del lavandino era completamente intasato. ##### Verified traveller Stayed 2 nights in Aug 2019 Verified ### 10/10 Excellent #### Riccardo 15 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Siamo stati davvero molto bene....la camera n.12 super.... location bellissima .... pulito....il personale gentile e sorridente..... ##### Riccardo Stayed 1 night in Aug 2019 ### Expedia's Latest Trends ### Hotels > - [Castello Di Vicarello](https://www.expedia.co.uk/Cinigiano-Hotels-Castello-Di-Vicarello.h1760188.Hotel-Information) > - [La Torre Vecchia, Vignale, Castelnuovo Berardenga, Siena and Chianti](https://www.expedia.co.uk/Castelnuovo-Berardenga-Hotels-La-Torre-Vecchia.h39998533.Hotel-Information) > - [Camplus Firenze Fortezza - Casa per Ferie](https://www.expedia.co.uk/Florence-Hotels-Camplus-Guest-Firenze.h67665965.Hotel-Information) > - [Agriturismo Raggio di Sole](https://www.expedia.co.uk/Montepulciano-Hotels-Agriturismo-Raggio-Di-Sole.h25152749.Hotel-Information) > - [Hotel Tris](https://www.expedia.co.uk/Orbetello-Hotels-Hotel-Tris.h2538371.Hotel-Information) > - [Luxury Villa, Private Pool, Views, Barga, Tuscany. 3 ensuite Bedrooms ](https://www.expedia.co.uk/Barga-Hotels-Luxury-Villa.h23609050.Hotel-Information) > - [Serena al Casalone, Design apartment in Private Chianti Estate, pool WIFI A/C](https://www.expedia.co.uk/Castelnuovo-Berardenga-Hotels-Serena-Al-Casalone.h64669624.Hotel-Information) > - [Castello di Velona Resort Thermal SPA & Winery](https://www.expedia.co.uk/Montalcino-Hotels-Castello-Di-Velona-Resort-The-Leading-Hotels-Of-The-World.h1037832.Hotel-Information) > - [Spacious Tuscan Villa with Large Pool near Castiglion Fiorentino.](https://www.expedia.co.uk/Castiglion-Fiorentino-Hotels-NEW-Fenice.h43491483.Hotel-Information) > - [Casa di Pesa, Radda in Chianti, Siena and Chianti](https://www.expedia.co.uk/Radda-In-Chianti-Hotels-Casa-Di-Pesa.h39999011.Hotel-Information) > - [Il Ciocco Hotels](https://www.expedia.co.uk/Barga-Hotels-Il-Ciocco-Hotel-Monteceneri.h35282793.Hotel-Information) > - [Costola, private pool, stunning mountain views. 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