Title: The Sanctuary Resort Pattaya, BW Signature Collection Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6056227&destination=Pattaya%2C+Chonburi+Province%2C+Thailand&selected=73403300&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Sanctuary Resort Pattaya, BW Signature Collection Travelers find their perfect balance between tranquility and energy at this beachside resort, with an outdoor pool for relaxation and rejuvenating massages ## Photo gallery for The Sanctuary Resort Pattaya, BW Signature Collection ![Interior detail - The Sanctuary Resort Pattaya, BW Signature Collection (Pattaya)](https://images.trvl-media.com/lodging/74000000/73410000/73403300/73403300/w4990h3329x10y0-ec78403b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - The Sanctuary Resort Pattaya, BW Signature Collection (Pattaya)](https://images.trvl-media.com/lodging/74000000/73410000/73403300/73403300/4bfbdf02.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool loungers - The Sanctuary Resort Pattaya, BW Signature Collection (Pattaya)](https://images.trvl-media.com/lodging/74000000/73410000/73403300/73403300/f378e982.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast served - The Sanctuary Resort Pattaya, BW Signature Collection (Pattaya)](https://images.trvl-media.com/lodging/74000000/73410000/73403300/73403300/3a72ca97.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Suite, Multiple Beds, Balcony, Ocean View (Living Room) | In-room safe, desk, laptop workspace, blackout curtains - The Sanctuary Resort Pattaya, BW Signature Collection (Pattaya)](https://images.trvl-media.com/lodging/74000000/73410000/73403300/73403300/2061bcc2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located on Pattaya's vibrant Walking Street, The Sanctuary Resort Pattaya offers Thai massage, spa services, ocean views from two restaurants, an outdoor pool with sun loungers, in-room WiFi, a gym, and a business center. ## Reviews 8.2 Very good ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Gym £46 includes taxes & fees 1 Apr - 2 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=73403300&PinnedHotelID=73403300&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=73403300&PinnedHotelID=73403300&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=73403300&PinnedHotelID=73403300&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=73403300&PinnedHotelID=73403300&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=73403300&PinnedHotelID=73403300&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=73403300&PinnedHotelID=73403300&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=73403300&PinnedHotelID=73403300&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=73403300&PinnedHotelID=73403300&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Deluxe Room, 1 King Bed, Balcony, City View ![Deluxe Room, 1 King Bed, Balcony, City View | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/74000000/73410000/73403300/73403300/77b3999b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Balcony, City View 10.0 Exceptional 5 reviews - City view - 388 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 2 Single Beds, Balcony, City View ![Deluxe Room, 2 Single Beds, Balcony, City View | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/74000000/73410000/73403300/73403300/2ceee2fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds, Balcony, City View 9.0 Wonderful 4 reviews - City view - 388 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds ### View all photos for Family Suite, Multiple Beds, Balcony, City View (Living Room) ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/74000000/73410000/73403300/73403300/8ab98f23.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, Multiple Beds, Balcony, City View (Living Room) - City view - 947 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Single Bunk Bed ### View all photos for Family Suite, Multiple Beds, Balcony, Ocean View (Living Room) ![Family Suite, Multiple Beds, Balcony, Ocean View (Living Room) | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/74000000/73410000/73403300/73403300/2061bcc2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, Multiple Beds, Balcony, Ocean View (Living Room) - Ocean view - 947 sq ft - Sleeps 4 - 1 King Bed and 1 Single Bunk Bed ### View all photos for Junior Suite, 1 King Bed, Balcony, City View (Living Room) ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/74000000/73410000/73403300/73403300/80d58212.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Balcony, City View (Living Room) - City view - 484 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite, 2 Single Beds, Balcony, City View (Living Room) ![Junior Suite, 2 Single Beds, Balcony, City View (Living Room) | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/74000000/73410000/73403300/73403300/edc293c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Single Beds, Balcony, City View (Living Room) - City view - 484 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds ### View all photos for Premium Suite, 1 King Bed, Balcony, City View (Living Room) ![Premium Suite, 1 King Bed, Balcony, City View (Living Room) | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/74000000/73410000/73403300/73403300/w3840h2559x0y1-31eb2254.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, 1 King Bed, Balcony, City View (Living Room) 10.0 Exceptional 3 reviews - City view - 624 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ## You may also like Ad ![Outdoor pool, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9760000/9755000/9754947/6f0ca9d0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Adelphi Pattaya Central Pattaya - Pool - Parking included - Free Wi-Fi - Air-conditioning 9.0 Wonderful 1,004 reviews £42 includes taxes & fees 2 Apr - 3 Apr [](https://www.expedia.co.uk/Pattaya-Hotels-Adelphi-Pattaya.h9754947.Hotel-Information?chkin=2026-4-2&chkout=2026-4-3&rm1=a2®ionId=9514&destination=Pattaya (and vicinity)&destType=MARKET&latLong=12.940059,100.902752&searchId=9982c459-66fb-4833-a92b-5893199aa42c&top_cur=GBP) Ad ![6 outdoor pools, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/180000/178900/178822/f7a87ed8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Royal Cliff Beach Hotel Pattaya South Pattaya - On private beach - Pool - Spa - 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On private beach - Pool - Hot tub - Spa 9.2 Wonderful 758 reviews £136 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Pattaya-Hotels-InterContinental-Pattaya-Resort.h1209168.Hotel-Information?chkin=2026-4-19&chkout=2026-4-20&rm1=a2®ionId=9514&destination=Pattaya (and vicinity)&destType=MARKET&latLong=12.940059,100.902752&searchId=9982c459-66fb-4833-a92b-5893199aa42c&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPattaya-Hotels-The-Sanctuary-Phratamnak-Pattaya.h73403300.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPattaya-Hotels-The-Sanctuary-Phratamnak-Pattaya.h73403300.Hotel-Information) ## About the area Located on the beach, The Sanctuary Resort Pattaya, BW Signature Collection is in Jomtien, a neighbourhood in Pattaya. Walking Street and Pattaya Beach Road are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Jomtien Beach and Pattaya Beach. Travelling with kids? Consider Mini-Golf Pattaya and Louis Tussaud's Waxworks. [Visit our Pattaya travel guide](https://www.expedia.co.uk/Pattaya.dx9514) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C12.90954%2C100.85791&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=sCLUuQv8kw09Mlx4lhmEjgCscYM=) 352/430 Phra Tam Nak, Moo 12, Nongprue, Banglamung, Pattaya, Chonburi, 20150 ### What's nearby - ![Pattaya](https://images.trvl-media.com/place/6056232/01928b0f-025b-471e-8ffc-74d7848feba0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Pattaya 1 min walk \- 0.0 miles - ![Phra Tamnak Beach](https://images.trvl-media.com/place/6214619/fddf8ab9-35fb-42e1-a0ff-53398429781c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Phra Tamnak Beach 2 min walk \- 0.1 miles - ![Dongtan Beach](https://images.trvl-media.com/place/6214619/c0f18f03-aeef-4dc2-834b-a2c9bb83fa74.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Dongtan Beach 5 min walk \- 0.3 miles - ![Big Buddha Temple in Koh Samui, Thailand](https://images.trvl-media.com/place/553248634110221737/a649bcc1-9529-481a-8207-56eaf8461265.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Big Buddha Temple 17 min walk \- 0.9 miles - ![Jomtien Beach](https://images.trvl-media.com/place/6056232/908a42ac-0ff4-49d7-b247-0a37be06e3ad.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jomtien Beach 4 min drive \- 1.5 miles ### Getting around - Pattaya Tai Station 16 min drive - Utapao (UTP-Utapao Intl.) 58 min drive ### Restaurants - I LIKE BURGER 6 min walk - Dom Pizza 9 min walk - Cajun Life Café 3 min walk - Chicha 4 min walk - GHAZAL Indian Restaurant 5 min walk ## About this property ### The Sanctuary Resort Pattaya, BW Signature Collection Luxury family-friendly hotel near Dongtan Beach Consider a stay at The Sanctuary Resort Pattaya, BW Signature Collection and take advantage of a poolside bar, a coffee shop/cafe and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and ocean views. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a bar and a gym. Other perks include: - An outdoor pool, along with sunloungers - Free self-parking and extended parking - Full breakfast (surcharge), concierge services and a banquet hall - Coffee/tea in reception, a lift and luggage storage - Guest reviews give top marks for the helpful staff Room features All 165 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as late-night room service and free WiFi. More amenities include: - Free tea bags/instant coffee and electric kettles - Bathrooms with baths or showers and free toiletries - Flat-screen TVs with cable channels - Wardrobes/cupboards, balconies and free infant beds ## Similar properties ![Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/92000000/91380000/91378200/91378169/1dded2f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sirin Exclusive Hotel & Residence Jomtien - Pool - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 101 reviews £52 includes taxes & fees 2 Apr - 3 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=91378169&PinnedHotelID=91378169&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/19000000/18750000/18747900/18747821/1027744d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Heritage Pattaya Beachfront Resort Jomtien - Pool - Kids’ pool - Water slide - 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Free covered self parking on site - Free covered extended parking on site - Limited on-site self parking ### Food and drink - Daily full breakfast available 6:30 AM to 10:30 AM for a fee: THB 350 for adults and THB 175 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Oceana Restaurant - Rooftop Bar & Restaurant ### Things to do - Free children's club - Gym - Outdoor pool ### Family friendly - Dining table - Free children's club - In-room cot - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business centre ### Outdoors - On the beach - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (99 centimetre wide door) - Tile flooring in room - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible registration desk (119 centimetre high) - Wheelchair-accessible restaurant ### More - Banquet hall - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Bathtub or shower - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Dining table - Electric kettle - Free bottled water - Late-night room service - Tea bags/instant coffee ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Electrical adapters - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately THB 350 for adults and from THB 175 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as The Sanctuary Phratamnak Pattaya The Sanctuary Phratamnuk Pattaya The Sanctuary Resort Pattaya BW Signature Collection The Sanctuary Resort Pattaya, BW Signature Collection Hotel The Sanctuary Resort Pattaya, BW Signature Collection Pattaya ## Frequently asked questions ### Does The Sanctuary Resort Pattaya, BW Signature Collection have a pool? ### How much does it cost to stay at The Sanctuary Resort Pattaya, BW Signature Collection? ### Is The Sanctuary Resort Pattaya, BW Signature Collection pet-friendly? ### How much is parking at The Sanctuary Resort Pattaya, BW Signature Collection? ### What time is check-in at The Sanctuary Resort Pattaya, BW Signature Collection? ### What time is check-out at The Sanctuary Resort Pattaya, BW Signature Collection? ### Where is The Sanctuary Resort Pattaya, BW Signature Collection located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Sanctuary Resort Pattaya, BW Signature Collection Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.6 Amenities ### 8.8 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 71 8 - Good 47 6 - Okay 15 4 - Poor 12 2 - Terrible 6 ## Reviews Verified ### 10/10 Excellent #### Graeme 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff friendly and helpful. Good location for beach etc ##### Graeme Stayed 8 nights in Nov 2025 Verified ### 8/10 Good #### Gary 11 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very clean, located virtually on the beach. Conveniently close to restaurants, bars, markets and the beach. Staff very helpful. ##### Gary Stayed 5 nights in Oct 2025 Verified ### 10/10 Excellent #### Michael 8 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Extremely clean and staff were 110% helpful all around. ![](https://a.travel-assets.com/ugc/hotel-reviews/05874b5e-67cd-4da5-910c-44256644e578-1759905257492.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/37182b0e-a740-44cc-b7ef-1c7863f7d45f-1759905258068.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/26898002-4dd2-4bec-9f4b-6e72a55b8017-1759905258810.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6989c9a2-65fb-4275-85fa-b0e764a85999-1759905258963.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michael Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### David 3 Apr 2025 Liked: Amenities Staff was great and room was awesome ##### David Stayed 14 nights in Mar 2025 Verified ### 10/10 Excellent #### Nakream 1 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Great Staff friendly and professional ##### Nakream Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### Kishan 27 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing very friendly staff and perfect room ##### Kishan Stayed 3 nights in Aug 2024 Verified ### 8/10 Good #### Matthew 1 Dec 2025 Liked: Cleanliness, staff & service, amenities The hotel is looking a little old. Although this really didn’t change our view of the hotel and surrounding area. The staff were incredibly helpful and provided advice when needed. The area outside of the hotel is very vibrant and has plenty to do. Bars, restaurants, the beach within 2min walk, everything that you need is extremely close to the hotel. What does need to be added at the hotel, is access control between the hotel floors. Anyone can goto whatever level they wish. This will cause a security issue at some point. ##### Matthew Stayed 2 nights in Nov 2025 Verified ### 8/10 Good #### DIANNE 5 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was very convenient to the beach, dining and entertainment. Pool area was excellent. Room was clean and comfortable. ##### DIANNE Stayed 6 nights in Jan 2025 Verified ### 10/10 Excellent #### Daniel 15 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel,clean rooms and very friendly staff!! ##### Daniel Stayed 2 nights in Oct 2023 Verified ### 10/10 Excellent #### Peter 21 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable relaxing hotel The staff are super kind, polite and professional. They MAKE the visit. ##### Peter Stayed 7 nights in Mar 2025 Verified ### 10/10 Excellent #### Mark 21 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel and wonderful helpful staff ##### Mark Stayed 14 nights in Dec 2023 Verified ### 6/10 Okay #### Craig 10 Jul 2024 Liked: Cleanliness Its in a good area close to the beach ##### Craig Stayed 5 nights in Jul 2024 Verified ### 4/10 Poor #### Stephanie 3 Nov 2025 Liked: Amenities Disliked: Cleanliness, property conditions & facilities Checkin was friendly and smooth - then we were led to our room and an assault of mould smell hit us. Walls visibly wet, black mould everywhere and in the aircon vents. We asked to change rooms which was accommodated very quickly and easily with the lovely staff. Crazy however to even try and put guests in that space - it was uninhabitable. Otherwise - VERY comfortable bed, huge space in the family suite. ![](https://a.travel-assets.com/ugc/hotel-reviews/1d79288b-736b-460c-b863-a8dce9f5d753-1762131042767.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/92ed414a-a75e-4d46-b012-45d8f06efe20-1762131043055.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/759bcfb1-966f-45a2-88a2-6b888c84f0f4-1762131042973.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b4b089af-2d26-4470-b398-41c03fe06dd1-1762131042709.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stephanie Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Verified traveller 25 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location great hotel Location near one of the prettier parts of beach, loads of nearby restaurants and bars but not a loud area at night. Great night market nearby with great food. What I'd call the nicer part of Pattaya and a great break away from Bangkok. The hotel is modern and room spacious and well decorated, booked a suite and loved the space and comfort. ##### Verified traveller Stayed 3 nights in Feb 2025 Verified ### 8/10 Good #### Keith 14 Feb 2024 Liked: Cleanliness, staff & service Very nice staff. Clean and good Hotel. ##### Keith Stayed 14 nights in Jan 2024 Verified ### 10/10 Excellent #### david 1 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really enjoyed our stay at The Sanctuary. Boutique style hotel with beautiful rooms and stunning rooftop pool. Handy location ##### david Stayed 2 nights in Apr 2024 Verified ### 10/10 Excellent #### Taka 6 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A peaceful hotel amidst the hustle and bustle, just one minute away from the beach. The staff are very friendly! Next time I come to Pattaya, I will definitely stay here again. ##### Taka Stayed 6 nights in Dec 2023 Verified ### 8/10 Good #### Jeffrey 2 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice resort. Very clean. ##### Jeffrey Stayed 2 nights in Apr 2024 Verified ### 10/10 Excellent #### Marat 6 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities There are no any problems with this hotel at all. Friendly staff, everyday cleaning, on the beach, stores around, taxi. ##### Marat Stayed 10 nights in May 2024 Verified ### 10/10 Excellent #### Jean 19 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel, not too big. Nice lobby with fish tanks, one with 2 spectacular small sharks. Affordable price for the quality. Nice bedroom design with balcony with nice view of the ocean, Koh lan and beautiful sunset. Extremely convenient location, big 7-Eleven on the beach, nice Sand Cafe with wide choice of food all within a 2 minutes walk. Located on very quiet street with very little car or motorbike circulation. ##### Jean Stayed 4 nights in Apr 2025 Verified ### 10/10 Excellent #### Andrew 28 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great memories made here Our experience was wonderful. The staff went the extra mile and made sure our stay was an unforgettable experience. Our room was luxurious, the location is fantastic. A short walk to the beach, restaurants, or markets. We will be returning to make more fantastic memories! ![](https://a.travel-assets.com/ugc/hotel-reviews/7B3483B64E2F96E61CB77960EA766CA43D9DA2EE1714293001818.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B877B2BB1EAA9535D8C527D4DB708BD4919B722F1714293002779.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/90B9A9B03A641A4929429429C68EEF23B4BCE73F1714293003081.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8F78D9D3E0AF695AC10B51695CDF8EE131E250351714293003287.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Andrew Stayed 6 nights in Apr 2024 Verified ### 10/10 Excellent #### EDWARD 4 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities After 10 years living in pattaya City. Still use only this particular hotel every time visiting pattaya City. Can't go wrong with location and service and overall its 10/10 for the money ##### EDWARD Stayed 1 night in Aug 2024 Verified ### 10/10 Excellent #### Milan 25 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Highly recommend. Friendly staff. Clean. Modern. Close to beach and nice restaurants. Peaceful restful sleep ##### Milan Stayed 1 night in Dec 2023 Verified ### 8/10 Good #### Stephen 30 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities For the rate paid the stay at The Sanctuary was excellent, staff were very friendly and helpful, good location. Only small negatives were general upkeep, for example cleaning the elevator windows, and especially electical outlets in the room, most were so worn they would not work with a phone charger. Overall an enjoyable stay and would recommend. ##### Stephen Stayed 2 nights in Aug 2024 Verified ### 2/10 Terrible #### yvon 2 Dec 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Poor breakfast, dirty hallway, second building outdated empty hold furniture in the lobby area musty smell. Staff super nice and accommodating! ##### yvon Stayed 1 night in Dec 2023 ---