Reception

Reviews of Sina Maria Luigia

4 out of 5
Sina Maria Luigia
Viale Mentana 140, Parma, PR

Reviews

8.0

Very good

Rating 10 - Excellent. 144 out of 444 reviews" "
Rating 8 - Good. 196 out of 444 reviews" "
Rating 6 - Okay. 59 out of 444 reviews" "
Rating 4 - Poor. 31 out of 444 reviews" "
Rating 2 - Terrible. 14 out of 444 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. Breakfast was good. Very walkable to everything in the city center of Parma.
Stayed 5 nights in May 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Great breakfast. Excellent location.
Stayed 2 nights in May 2024
Response from Sina Maria Luigia on 19 May 2024
thank you

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful in offering dining recommendations as well as the route to take to leave as a portion of the water ferry service was shutdown due to the Pope’s visit.
Stayed 3 nights in Apr 2024
Response from Sina Maria Luigia on 11 May 2024
thank you

10/10 Excellent

maurice

Stayed 1 night in Apr 2024

10/10 Excellent

Cosimo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe
Stayed 1 night in Mar 2024
Response from ct on 26 Mar 2024
Thank you for your positive feedback

10/10 Excellent

Claudio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sina Maria Luigia on 15 Feb 2024
grazie

8/10 Good

Eric

Liked: Cleanliness, staff & service, room comfort
Nice Hotel, Terrible Coffee
Stayed at the hotel while visiting Parma. The hotel was very accessible from the train station, and a short 10 minute walk to the center of the city along a shopping street full with bakeries, area product stores, and cafes. The staff at this somewhat dated hotel was excellent and extremely friendly, and made our stay a very pleasant one. Rooms were adequate, albeit a bit dark due to the dark wooden floors and cabinetry. Breakfast was excellent and plentiful, but with two exceptions: terrible coffee out of a machine and very bad juice selection. These two exceptions were perhaps the worst we had in our three-week trip to Emilia Romagna. It is a pity, considering that the people, location, and basic services of the hotel were extremely good. If they improved these details, the stay at this hotel would improve dramatically.
Stayed 4 nights in Nov 2023
Response from Sina Maria Luigia on 10 Dec 2023
thank you

10/10 Excellent

Lourdes

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Sina Maria Luigia on 1 Dec 2023
grazie

6/10 Okay

Licia

Liked: Staff & service
Our room was quite small and bathroom was small. A decent walk to the center of town not thru a great area.
Stayed 1 night in Sep 2023
Response from Sina Maria Luigia on 27 Sept 2023
grazie

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Extremely dated room/furniture oldfashioned bathro
Good location, walking distance to the train station. Extremely dated rooms, lumpy mattresses and inconvenient, old fashioned bathroom. Clean and efficient, but would look elswhere for comfort
Stayed 2 nights in Sep 2023
Response from Sina Maria Luigia on 17 Sept 2023
Thank you

10/10 Excellent

Jan

Travelled with family
Liked: Property conditions & facilities
Bathroom was wonderful. Breakfast good. Advertised as having a restaurant but didn't. Fellow in bar made an effort to make sure our drinks had lots of lemons. However, he delivered mini bar refills; knocked, then just came in. A tall, blond, curly haired woman at the front desk was very helpful with a problem we were having with Verona b&b
Stayed 4 nights in Jul 2023
Response from Sina Maria Luigia on 17 Jul 2023
thank you

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff & service. A quick walk from the train station & near all the main sites- that you can walk to as well. Very clean rooms.
Stayed 1 night in Jun 2023
Response from Sina Maria Luigia on 15 Jun 2023
Thank You

10/10 Excellent

Emanuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For Business
Stayed 1 night in May 2023
Response from Sina Maria Luigia on 13 May 2023
grazie

6/10 Okay

Mark

Stayed 5 nights in Apr 2023
Response from Sina Maria Luigia on 28 Apr 2023
Dear customer, Thank you for your positive feedback.We hope to see you next time.Team Sina Maria Luigia

2/10 Terrible

Constantinos

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
The building is bery old . Not so comfort . I left a cup i the safe and i called them one hour after i left and they denied that they foun it
Stayed 4 nights in Apr 2023
Response from Sina Maria Luigia on 28 Apr 2023
Dear Guest, thank you so much for taking the time to write a review about our hotel. Kindest regard, SINA Maria Luigia

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to train station. Very well maintained - floors were sparkling. Nice common lounge area. Good bed in a decent sized room with a separate sitting area. Nice bath amenities. But why in a spacious bathroom do they insist on showers that with those sliding doors that accommodate nothing bigger than 12 year olds. C'mon people of Italy - you're not that petite.
Stayed 1 night in Apr 2023
Response from Sina Maria Luigia on 21 Apr 2023
thank you

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this hotel was really nice, the rooms were very clean and comfortable. the breakfast was excellent with a lot of options. a very short walk to the station ( approx 5 mins) and under 15 minutes from the duomo and all tourist attractions
Stayed 2 nights in Mar 2023
Response from Sina Maria Luigia on 20 Mar 2023
Thank you for your feedback.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay, very rude staff, breakfast on the first day was terrible you have to ask their very rude waiters for bacon and sausage. Two of their waiter that day are very rude. So disappointing stay. Their sheets are not fragrant qqqq QQ
Stayed 4 nights in Dec 2022
Response from Sina Maria Luigia on 9 Jan 2023
Good Evening,your review is anonymus, we are not able to find you reservation and reply to your comments.Kind Regards,Sina Maria Luigia

10/10 Excellent

Laura

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to city centre.
Stayed 1 night in Sep 2022
Response from Sina Maria Luigia on 9 Oct 2022
Dear Laura,thank you so much for your kind review. We are pleased to welcome you again at Sina Maria Luigia.Kind Regards,Sina Maria Luigia

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Sina Maria Luigia on 7 Oct 2022
grazie

10/10 Excellent

Rosa maria

Stayed 1 night in Sep 2022
Response from Sina Maria Luigia on 28 Sept 2022
Gentile Rosa Maria,grazie mille per la recensione positiva. Saremo lieti di riaverla nuovamente nostro ospite al Sina Maria Luigia.Cordiali Saluti,Sina Maria Luigia

2/10 Terrible

Elma

Stayed 2 nights in Sep 2022

6/10 Okay

frank, Naples

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel was OK. Food was unexpectedly good. room was basic. International (US) TV would have been nice to keep up on news.
Stayed 2 nights in Aug 2022
Response from Sina Maria Luigia on 11 Sept 2022
Dear Frank,thank you so much for your kind review. We are pleased to welcome you again at Sina Maria Luigia.Kind Regards,Sina Maria Luigia

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality hotel nestled in Parma
Hotel is ery good for a short stay. Location is perfect for touring Parma or visit to PARC Ducale. Coffee at breakfast excellent as are the small custard pies- room was very big; ensuite outstanding with power shower. Very good value for money.
Stayed 2 nights in Jul 2022
Response from Sina Maria Luigia on 21 Jul 2022
Dear Kevin, thank you so much for your excellent review. We are really glad to see your published positive experience and thank you for sharing it with other guests. Hope to welcoming you again in one of our many SINA Hotels. Kindest regards.

10/10 Excellent

Virginia

Stayed 1 night in Jul 2022
Response from Sina Maria Luigia on 16 Jul 2022
Dear Virginia, thank you for giving us your full score. Warmest regards

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel overall
Nice hotel. Friendly people. Nice room (large suite). Only problem was it was unbearably hot out and we couldn't seem to get the air conditioning to work correctly; we were fairly uncomfortable much of the time in the room.
Stayed 1 night in Jun 2022
Response from Sina Maria Luigia on 15 Jul 2022
Dear Guest, thank you so much for taking the time to write a review about our Hotel. We are very happy to read that you fully enjoyed your stay! We are at your full disposal for further information and details about your stay with us. Best regards

8/10 Good

Josephine, Markham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to major sites and train station. Rooms were clean & great value for the price. Bathrooms are adequate - nothing fancy. Staff was great and was helpful.we didn’t get a chance to use the gym, but it’s easily accessible. Would definitely stay again
Stayed 2 nights in Jul 2022
Response from Sina Maria Luigia on 15 Jul 2022
Dear Josephine, thank you for your excellent review and for recommending our Hotel. We truly hope to welcome you again in one of our many charming SINA Hotels. Best regards.

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Sina Maria Luigia on 30 May 2022
Dear Jan, thank you for the positive feedback. Hope to welcome you back soon. Best regards

10/10 Excellent

Stefano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was exceptional Sonia and Michele more than perfect 5 star reception
Stayed 1 night in Apr 2022
Response from Sina Maria Luigia on 2 May 2022
Dear Stefano, Thank you so much for your kind comment. Wishing you all the best. Regards.

10/10 Excellent

Paul

Stayed 1 night in Mar 2022
Response from Sina Maria Luigia on 3 Apr 2022
Dear Paul, thank you for giving us your full score. Warmest regards.

6/10 Okay

Everton

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Not good price for money. I’d think before rebook
Hotel ok, well suited, look ok and cleanness ok. Our problem started when room we reserved was not available (two twin beds) and we made a mistake in the booking (inclusion of my 6 years old soon). Hotel recharged us +30€, and staff didn’t treated us right. Cleanses of the room was great. But when we decided to suit in the bath, hydro massage pumps brought a lot of rubbish (hair from someone-else included).
Stayed 1 night in Nov 2021
Response from Sina Maria Luigia on 11 Nov 2021
Dear Everton, thank you for having posted your opinion about our hotel. Guests’ reviews are very important and useful for improving our services and for helping other guests to choose the best hotel. We would like to inform you that the €30.00 is the standard supplement for any extra guest. We are at your full disposal for further information and details about your stay with us. Kindest regards., Sina Maria Luigia

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2021
Response from Sina Maria Luigia on 25 Sept 2021
Dear Deborah, thank you for giving us your full score. Warmest regards.

6/10 Okay

Edmund

slippery tub
Room was clean but the tub/shower was slippery and there should have been a bar to hold on to
Stayed 1 night in Sep 2021
Response from Sina Maria Luigia on 7 Sept 2021
Dear Guest, thank you for having posted your opinion about our hotel. Guests’ reviews are very important and useful for improving our services and for helping other guests to choose the best hotel. Your review, regardless of the fact of being not positive, does not hold any useful comment that may be helpful for us our other guests. We are at your full disposal for further information and details about your stay with us. Kindest regards.

10/10 Excellent

REGINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Parma Hotel
Being in Europe for the 1st time and not speaking Italian i can't tell you enough how great the staff was. Very helpful. Lovely breakfast every day. Nice room with all the amenities.
Stayed 3 nights in Jul 2021
Response from Sina Maria Luigia on 1 Aug 2021
Dear Regina, thank you so much for your excellent review and your generous words. We are very glad to know that you’ve enjoyed your stay with us. We are looking forward to welcoming you again in the near future at one of our many SINA Hotels. Best regards

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good, safe location and easy access by car
We looked for a hotel with easy access by car, meaning just outside the old town so we don't have to worry about the traffic zones. We used the valet parking for EUR 15. The hotel is close to the train station but far away to be in a safer area. a few minutes walk and you are in the heart of the city center. We choose the hotel due to its newer room and it did not disappoint; clean and new. But ask for a room NOT facing the street, even though not fully booked we were assigned a room next to the street and couldn't sleep without ear plugs (light sleeper). Staff is very friendly, especially at breakfast! Breakfast was included and currently there is a buffet which you will be served from (COVID) with various cakes but also salty options. The staff were in a great mood and singing, this shows that it is a good place to work there. I would def stay there again
Stayed 2 nights in Jul 2021
Response from Sina Maria Luigia on 28 Jul 2021
Dear Nicole, we want to thank you for your precious comment about your stay here at Sina Maria Luigia. We are very proud to receive a such good review and we will kindly share it with our staff. Looking forward to welcoming you again in one of our charming SINA Hotels. Warmest regards.

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020
Response from Sina Maria Luigia on 30 Sept 2020
Gentile Ospite, La ringraziamo per il feedback positivo. Speriamo di accoglierla nuovamente nel nostro hotel.

10/10 Excellent

Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Sina Maria Luigia on 26 Sept 2020
Gentile Antonio, grazie mille per la recensione a pieni voti. Cordiali saluti.

4/10 Poor

Stephen

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Bed and shower no room to move
The hotel was disjointed in finding your way to your room. There was no parking on hand witch was strange since there was some bus tour using a lot of the rooms. The outside was not clearly marked and no place to park on a busy street. The bed was soft and small. If you have other options take them.
Stayed 1 night in Sep 2019
Response from Sina Maria Luigia on 14 Feb 2020
Dear Guest, thank you for having posted your opinion about our hotel. Guests’ reviews are very important and useful for improving our services and for helping other guests to choose the best hotel. Your review, regardless of the fact of being negative, does not hold any useful comment that may be helpful for us our other guests. We are at your full disposal for further information and details about your stay with us. Kindest regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The property is walkable from the train station and we walked throughout our entire visit, never needing taxi. The location is very good.
Stayed 2 nights in Dec 2019
Response from SINA Maria Luigia on 5 Jan 2020
Good morning, Thank you very much for your review. We are happy that one of our strengths, such as the position of our structure, has been to your liking. We hope to receive you again in one of our SINA Hotels. We cordially greet.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
It was a great stay. very comfortable and located near a train station made my trip easier
Stayed 1 night in Dec 2019
Response from Sina Maria Luigia on 29 Dec 2019
Dear Guest, thank you so much for your excellent review and your generous words. We are very glad to know that you’ve enjoyed your stay with us. We are looking forward to welcoming you again in the near future at one of our many SINA Hotels. Best regards

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, amenities
reception was not able to give appropriate assistance. Room was tiny
Stayed 3 nights in Oct 2019
Response from SINA Maria Luigia - Reception Staff on 6 Oct 2019
Dear Customer, We sincerely apologize for the stay not to your liking. We take note to improve ourselves. With regard,

6/10 Okay

Ruth, Sydney, Australia

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Unsatisfactory
Air conditioning not working properly only able to be set to 25 degrees and above. Had the service man that wasn't able to speak English tell me to not set it below 25 which was like a heater. Shower also broken, nearly flooded the bathroom. Very loud neighbourhood. People talking all night long. Bed uncomfortable, hard and pillows paper thin. Good breakfast, staff otherwise nice, close to train station.
Stayed 1 night in Sep 2019
Response from Sina Maria Luigia on 30 Sept 2019
Dear Ruth, thank you for having posted your opinion about our hotel. Guests’ reviews are very important and useful for improving our services and for helping other guests to choose the best hotel. Your review, regardless of the fact of being negative, does not hold any useful comment that may be helpful for us our other guests. Kindest regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice near train and downtown area.
Stayed 1 night in Sep 2019
Response from Sina Maria Luigia on 22 Sept 2019
Dear Guest, thank you for the positive feedback. Hope to welcome you back soon.

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Very noisy hotel as too close to busy road. Poor breakfast, mostly sweet, no fresh juice. Convenient location near centre
Stayed 1 night in Aug 2019
Response from Sina Maria Luigia on 6 Sept 2019
Dear Guest, thank you for having posted your opinion about our hotel. Guests’ reviews are very important and useful for improving our services and for helping other guests to choose the best hotel. Your review, regardless of the fact of being negative, does not hold any useful comment that may be helpful for us our other guests. We are at your full disposal for further information and details about your stay with us. Kindest regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice Short stay
Short stop over - very nice location
Stayed 1 night in Aug 2019
Response from Sina Maria Luigia on 8 Aug 2019
Dear Guest, thank you very much for your positive review. We look forward to welcoming you again in one of our SINA Hotels in the future. Kind Regards. Sina Maria Luigia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from Sina Maria luigia on 21 May 2019
Dear Guest, thank you for giving us your full score. Warmest regards.

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service
Although we had a spacious room our experience was overall poor. Most of the staff were unwelcoming and the breakfast was disgusting, stale, over cooked, unappetising food.
Stayed 2 nights in May 2019
Response from Sina Maria Luigia on 21 May 2019
Dear Anonymous, Without references we are not able to investigate in order to give you a correct answer. Normally the room assigned respect 100% the description given.

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from Sina Maria Luigia on 6 May 2019
Dear Guest, thank you for giving us your full score. Warmest regards.

4/10 Poor

Olga, Paris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dilapidated hotel with terrible service
The worst hotel I've seen in years! Even if the rooms weren't so dirty and dilapidated, the planning would still make them uncomfortable. If you have OCD, avoid this place like the plague! However, the worst part is the unprofessional and rude service. For example, despite the Don't disturb sign the cleaning staff kept knocking on the door since 9am. When I finally opened, they looked surprised and walked away, having no reaction to me showing them the sign hanging on the door. Then they came back knocking again. One good thing I can say is the location, which is fairly convinient in-between the railway station and the city center.
Stayed 1 night in Mar 2019
Response from Sina Maria Luigia on 15 Mar 2019
"Dear Guest, thank you for having posted your opinion about our hotel. Guests’ reviews are very important and useful for improving our services and for helping other guests to choose the best hotel. Your review, regardless of the fact of being negative, does not hold any useful comment that may be helpful for us our other guests. We are at your full disposal for further information and details about your stay with us. Kindest regards."

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to the city to get everywhere. Far enough away to avoid the hustle and bustle. Staff very friendly, All spoke perfect English.
Stayed 1 night in Feb 2019
Response from Sina Maria Luigia on 13 Feb 2019
Dear Guest, thank you very much for having published a review about our hotel and for giving us the highest score. We are delighted to read your satisfaction. We really hope to welcome you again at one of our many charming SINA Hotels. Kindest regards