First of all, Brad was wonderful to work with. We felt the condo we were in was not quite as advertised. We were in the last room on the first floor which was fine for the view. WE did not see maid service for 2 days and when they did come it was 5:15pm. We had asked them to come while we were skiing and they nodded OK. The next day when they came at 5:00 and we were showering etc after a long wonderful day skiing, we told them this was not acceptable. Their reason was that they were to start cleaning on the top floor and work their way down to the first floor. Hence, we were the last room in the Miner's Club. After seeing that we were not happy, they did come earlier the other days. The master bath had absolutely no heat and the tile floor was on a slab, making for a freezing floor. We had to use the bath towels for carpets with bath towels on top of those to be able to stand in there for any length of time. We applaud the Miner's Club for their energy saving light bulbs, but using 40 W in all the lights was not the right wattage for anything but mood lighting. We had to buy light bulbs so that we could shave, read etc. One of the biggest surprises was that there was no TV in the guest bedroom. We travel extensively , using condo rentals and have never come across this situation before. But the biggest surprise and probably the most disappointing was that the Miner's Club is not a ski-in/ski-out resort. Having no ski valet as stated, you carry your skis down a sidewalk(slippery slope) for a few minute walk, get on gondola, go to base village, walk to another lift, put skis on then go skiing. I hate to be negative, but these are the facts and if I would have read a review like this before booking I probably would not have booked it.. Having said all of that, Park City was wonderful, We loved the skiing, the area, and the people. The shopping and restaurants were fabulous and we look forward to our return to the area.