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Reviews of Hotel Yac Paris Clichy, A Member Of Radisson Individuals

4 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 23 out of 39 reviews" "
Rating 8 - Good. 9 out of 39 reviews" "
Rating 6 - Okay. 1 out of 39 reviews" "
Rating 4 - Poor. 3 out of 39 reviews" "
Rating 2 - Terrible. 3 out of 39 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from The YAC Paris Clichy hotel Team on 17 Apr 2024
Dear Lillian,First of all, we would like to thank you for staying at the YAC Paris Clichy hotel and for your loyalty to the Radisson Rewards Club.We would also like to thank you for the excellent rating you gave us on this website.You have rewarded our daily efforts to make your stay as pleasant as possible.It was a pleasure to have you with us and we look forward to your return.In the meantime, we would be delighted to answer any queries you might have.Best Regards,

8/10 Good

Jerome

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
YAC is new and clean with a great staff and friendly service. The price is a good value. However, it is definitely no frills place very low on in room amenities. Small rooms, no work space and not even a chair to sit to get work done. Only paper cups, they did not provide clean towels and no power outlets in the bathroom area. Having said that, the breakfast was nice but not great and they do have adequate work space in the lobby and breakfast area. the exercise room was small with only one treadmill but it was clean. One morning, my shower did not work and I had to rush down to shower in the exercise room shower. We never did figure out why the shower dis not work and when I got back to the room the shower was on. The hotel is one year old and the staff were tremendously friendly. The location in Clichy is not convenient to many Paris attractions and restaurants but Uber was very easy for me. My airport Uber was about 55 Euros. I would definitely stay again.
Stayed 3 nights in Jan 2024

10/10 Excellent

Ralph

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Joseph, Brockton

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and good customer service
Stayed 8 nights in Oct 2023

10/10 Excellent

Taliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A luxury experience
Even though we only spoke a little French, it was easy to communicate with the staff. It felt like such a luxury experience. The breakfast alone we still talk about. It was unlike any other hotel we've been to. The pool and the sauna were terrific, too. I hope that if I get to come back to France, we can stay here—10/10 experience.
Stayed 4 nights in Jun 2023

10/10 Excellent

Lorraine

Stayed 2 nights in Sep 2023

10/10 Excellent

TAKASHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Wetzbergy

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice & clean!
Stayed 8 nights in Aug 2023
Response from Yac Hotel on 13 Oct 2023
Dear WetzbergyWe are delighted to hear that you had a wonderful experience during your recent stay with us at YAC Hotel. Your satisfaction is our top priority, and it's truly rewarding to receive such positive feedback.We are thrilled that you enjoyed your stay and that our services met or exceeded your expectations. Our team works diligently to create memorable experiences for our guests, and it's always gratifying to know that our efforts have made your visit special.Your kind words serve as a great source of motivation for our staff. We would like to express our gratitude for choosing our hotel, and we hope to have the pleasure of welcoming you back in the near future. If there is anything more we can do to enhance your next visit, please don't hesitate to let us know.We look forward to serving you again soon.Warm regards,Management team

10/10 Excellent

Vimal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's brand new hotel with good location only 5 min walk from the station. Excellent price compare the other hotels in Paris. Rooms are comfortable size.
Stayed 1 night in Jun 2023

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, friendliest staff, easy walk to the Metro! Highly recommend!!
Stayed 3 nights in Jun 2023

2/10 Terrible

Yana

Travelled with family
Disliked: Staff & service
I had a terrible experience in this hotel. Firstly very unfriendly staff and unprofessional. Secondly, we were simply tortured by the clearing service. A couple mornings they woke us up and every half an hour they came and knocked on the room and literally demanded that the room be vacated for cleaning. When I went down to the reception to complain about them, I was invited from the boss who apologized with a disgruntled face. Cleaning service is terrible, they do not understand a word of English and it seems that they are in a hurry to clean all the rooms in the morning and leave quickly. We also had an issue with the shower in the room as it was leaking all over the floor, the door wasn’t closing properly. The hotel has few employees and they combine different tasks. Receptionist and bartender are the same person. On Sunday they do not work and there are almost no employees in the hotel. The reception office made the worst impression: their workplace is messy, the check out was different every time, the invoice is different every time. I absolutely do not recommend this hotel. Noisy at night. On the last night, we hardly slept because the fire alarm went off twice and we had to go outside literally in our pajamas.
Stayed 6 nights in Jun 2023

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2023

8/10 Good

Erato

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall our stay was good - the hotel was brand new and the lobby was spacious. However, some of the staff in the night shifts were not the most welcoming, the toilet paper and tissue box were not replaced in our room, the floor of the wellness area (pool) was at times dirty and there were no clean towels replaced. There are a number of different means of transport which are convenient to get you directly to Paris du Nord and Arc de Triomphe by bus.
Stayed 4 nights in May 2023
Response from Yac Hotel on 21 Jun 2023
Dear Erato,Thank you for sharing your feedback about your recent stay at our brand new hotel. We appreciate your positive comments about the lobby and the convenient transportation options to North of Paris and Arc de Triomphe.However, we apologize for the shortcomings you experienced during your stay. We regret that some of our staff members on the night shifts did not provide the level of welcoming service that we strive for. We will address this matter with our team to ensure consistent and friendly service throughout all shifts.We apologize for the oversight in not replacing the toilet paper and tissue box in your room. This is not indicative of our usual standards, and we will reinforce our housekeeping procedures to prevent such oversights in the future.We are also sorry to hear about the cleanliness issues in the wellness area, as well as the lack of clean towels. Maintaining a clean and pleasant environment is important to us, and we will work closely with our housekeeping team to ensure better attention to detail and timely towel replenishment.We appreciate your feedback as it helps us identify areas where we can improve our services. Your satisfaction is our priority, and we will take your comments into consideration to enhance our guests' experience.Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back in the future for an even better stay.Regards Yac Hotel

10/10 Excellent

Aranka, Kelowna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is a bit small (per North American standards) but it was very clean and bed was perfect.
Stayed 4 nights in May 2023

6/10 Okay

Douglas

Stayed 3 nights in Apr 2023

8/10 Good

Farrah

Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Kan klart anbefales
Fantastisk senge, pude og dyner. Lækker morgenbuffet
Stayed 2 nights in Feb 2024
Response from The YAC Hotel Paris Clichy team on 21 Mar 2024
Monsieur, nous tenons tout d'abord à vous remercier d'avoir séjourné au YAC Hôtel Paris Clichy. Nous vous remercions également de nous avoir témoigné votre satisfaction au travers de la très bonne note que vous nous avez communiquée sur ce site. Ce fut un plaisir de vous accueillir et c'est avec impatience que nous attendons votre prochaine visite. Nous vous prions d'agréer, Monsieur, à l'expression de nos sentiments dévoués.

8/10 Good

Aida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jaafar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C'était fantastique et un grand merci a l'équipe de l'hôtel
Stayed 3 nights in Jan 2024

8/10 Good

LOKOMBE

Stayed 1 night in Dec 2023

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

Clémence

Stayed 1 night in Jun 2023

8/10 Good

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Marving

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meilleur 4 étoiles de la petite couronne!
Séjour magique au Yac hotel. Une experience client au petits soins. Des attentions bien réalisées dans le cadre d'un anniversaire. Et puis la chambre douche italienne, lit super confortable grande tv et le plus une terrasse! Ma copine et moi avons passé un excellent séjour nous vous en remercions :-)
Stayed 1 night in May 2023
Response from Yac Hotel on 21 Jun 2023
Cher Marvin,Nous vous remercions sincèrement d'avoir choisi le Yac Hotel pour célébrer un anniversaire spécial. Nous sommes ravis d'apprendre que votre séjour a été magique et que vous avez apprécié notre attention particulière à l'occasion de cet événement.C'est un plaisir de savoir que vous avez été choyés par notre équipe dévouée, qui s'efforce toujours de créer une expérience client exceptionnelle. Vos mots aimables nous encouragent à continuer nos efforts pour offrir un service attentionné et de qualité à nos invités.Nous sommes ravis que vous ayez apprécié les installations de votre chambre, notamment la douche à l'italienne. Nous sommes heureux d'avoir pu contribuer à rendre votre séjour encore plus agréable.Nous espérons avoir le plaisir de vous accueillir à nouveau au Yac Hotel pour créer de nouveaux souvenirs inoubliables.Au nom de toute l'équipe, nous vous remercions sincèrement pour votre aimable commentaire et nous vous souhaitons une excellente journée !Yac Hotel

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
모던한 호텔
모던하고 깔끔한 호텔임
Stayed 3 nights in Apr 2023

10/10 Excellent

lea

Stayed 1 night in Apr 2023

10/10 Excellent

Christine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer zu klein, ansonsten sehr nettes Personal und alles sehr sauber und neu!
Stayed 4 nights in Apr 2023

4/10 Poor

Elsa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Bel endroit, superbe décoration, lieu calme et discret. Mais personnel très peu formé, beaucoup de difficultés durant notre check-in et notre check-out
Stayed 1 night in Apr 2023

10/10 Excellent

Valentin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super
Stayed 1 night in Mar 2023

10/10 Excellent

Andrea

Travelled with family, Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Janna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023