The hotel was ok. Location amazing for the Bastille area and Metro lines, we had a non road side room which was nice and quiet.
A couple of our major issues included an alarm going off at 8am on the only day we didn’t have to get up, this in itself can’t be helped, but for the duration of the alarm going off, us getting up and getting to reception, the staff just didn’t care, no effort was made to inform guests of what was happening, whether it was a drill or whether we actually needed to vacate the premises, and when we did get down to reception, no apology was made, which leads me to my next issue, we asked if we could at least have a coffee as we were rudely awakened and there were no in room facilities, we also had another morning coffee, both of which we came to discover we were charged for, and the staff refused to remove them from the final bill, €10 for 4 morning coffees in a hotel. Ridiculous.
Despite the location and probably the largest and quietest room we’ve had in Paris, we wouldn’t stay here again. They could also do with a full le goth mirror somewhere you can actually see it, there’s one inside a wardrobe door but it’s not usable as it’s too close to the bed, that’s a little one I know but I know a lot of ladies like to check their outfit, less a complaint more a note for management.