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When I rang them if we can check in early, they advised me that our booking was cancelled, without me knowing.The app still say booking confirmed and no emails or phone called received regarding the cancellation. I have 2 teenagers competing at PACANZ and all motels were full. I have to ring everyone I know if they know someone who lives at Palmy if we can sleep at their place for 2 nights and lucky we did otherwise we will be on the streets. If there was no competition it would of been easy to find a place to stay but that night was one of my scariest night, finding a place to stay for the nx 2 days. I was in a lot of stressed. According to the hotel we stayed for the first night it’s motel/hotel policy to find you a place if they cancelled on you.
Mariegel
Stayed 2 nights in Oct 2022
8/10 Good
MRS
2 Sept 2019
Liked: Cleanliness
Close to town its conveniently located.
Has the basics.
Decor is dated and t looks a bit tired, vut it suited my needs
Lovely place and would definitely stay here again. Close to town. All the staff were very friendly and couldn’t do enough for us. The floor in the shower gets very slippery when wet. The pillows were too small, felt like you had nothing under your head. Constantly running tap but to be fair as soon as they knew about it they were going to call the plumber.
Owners home which was visible from reception was filthy and smelt. Face cloth had been used as painting cloth and was covered in white paint. No spoons in room for kids cereal, shabby mats at door and terrible pillows with no extras. Room itself was clean enough. Overall a really disappointing stay and so not worth $500+ that we paid. Not recommended.
Location was great. Motel needs a bit of tied up as in the cold tap needs a washer, more towel rails would be good. For one night was fine.
Verified traveller
Stayed 1 night in Apr 2019
8/10 Good
Verified traveller
Travelled with partner
28 Mar 2019
Liked: Cleanliness, staff & service
Verified traveller
Stayed 1 night in Mar 2019
10/10 Excellent
Dave
Travelled with family, Travelled with family and small children
25 Mar 2019
Liked: Cleanliness
Wow how fantastic and helpful Edward has been. He has bent over backwards to help our families during our hours of need. Clean and tidy place would recommended to anyone.
Dave
Stayed 1 night in Mar 2019
8/10 Good
Verified traveller
7 Mar 2019
Verified traveller
Stayed 1 night in Mar 2019
6/10 Okay
Verified traveller
28 Feb 2019
Liked: Staff & service
A little dated and needs updating but price was right.
Nice budget property in Palmerston North, clean and tidy though not many parks if the place was full as a few of them are rented to the business next door - lucky we were able to get a park. Close to town. Would stay here again for the price.
Very Polite Staff! Location is convenient. excellent rooms, clean, spacious, and kitchen was a bonus! Pricing is great and affordable, a lot to offer! Very homey and welcoming. Definitely will be recommending, and coming back.
Brie
Stayed 2 nights in Jan 2019
8/10 Good
Verified traveller
27 Jan 2019
Liked: Cleanliness, staff & service, room comfort
good an central for the palmerston north area and close to town centre
The person in charge was always helpful. We were pleased that he followed through with any requests.
Verified traveller
Stayed 4 nights in Dec 2018
8/10 Good
Verified traveller
18 Dec 2018
Liked: Cleanliness, staff & service, room comfort
Basic room. Just a couple of issues. The bathroom tap dripped unless you turn it off very forcefully (which our children couldn't do). Also there was a window between the bedroom and the rest of the unit and it had blinds but they didn't close properly. I found the bed comfortable. Very central location.
Verified traveller
Stayed 1 night in Dec 2018
8/10 Good
Verified traveller
20 Nov 2018
Liked: Cleanliness, staff & service
Very basic motel but the price reflected that. Good location close to town.
I love staying here as it is so close to cafes & restaurants. I also love the fact that they provide all of the Sky Channels. This is important when on my own traveling for business
Courtney
Stayed 1 night in Sep 2018
4/10 Poor
Maaz
28 Aug 2018
Never again
Bed bugs
Broken windows
Uncleaned bed sheets
Smelly place
Staff were friendly and offered advice when requested. Biggest downside is there isn’t enough car parks for one per room. Best point - the shower pressure was great, better than what we have at home.
originalblondi
Stayed 1 night in Aug 2018
8/10 Good
Verified traveller
9 Aug 2018
Liked: Cleanliness, staff & service, room comfort
Nice hotel close to city and Airport and Massey
Arrived late and staff were very welcoming.The room warmed up quickly and the beds were very comfortable. The stairs outside the room were a bit noisy. But overall it was ok.
I had stayed here previously and loved it, so I wanted to return. This time was very different. ?? New management?? Something has definately changed. Very dirty and generally uncomfortable. Shame to see how much this place has gone downhill.
Laura
Stayed 4 nights in Jul 2018
8/10 Good
Verified traveller
3 Aug 2018
Liked: Cleanliness, staff & service, room comfort
This is an old motel but was ok value for the price. No body wash in shower dispenser but there were small cakes of soap available. Small heater was only just adequate. Guy at the front desk was very helpful and made sure there was a car park available when we came back from dining out as carpark can get congested, Was handy to CBD and the hospital where we had an appointment.
There appears to be a family staying here permanently. My first time staying here I was on the other block to them but could see they were up and down the steps all night and very active. Last night I was roomed right next to them. Activity carried on till 2.30 am which for a working contractor was a disaster for me. I can understand the attraction from motel management to have long term tenants but affecting other guests in this way will stop me from returning.
Verified traveller
Stayed 1 night in Jun 2018
6/10 Okay
Verified traveller
28 May 2018
Liked: Cleanliness, staff & service
Very Central to the city etc
Just stayed one night, value for money, Central to most of palmerston north, would stay again.
Motel had everything we needed for our Overnight Stay. Although an older building the unit was clean and had obviously had some upgrading. We were impressed with the size of the kitchen and the modern bathroom. the price was excellent. The Staff were friendly and welcoming.
Sonya
Stayed 1 night in Apr 2018
6/10 Okay
Verified traveller
15 Apr 2018
We stayed in Room 7. The Motel was fine for what we needed. The taps in the kitchen and bathroom were very tight so probably need a plumber to come in and fix them. The electric blanket on the Queen size bed wasn't working and one of the wall sockets was loose.
A good stay at a reasonable price. The beds were very comfortable. Only problem was once with the shower which completely died (like, water turned completely cold and flow reduced to an unusable trickle). I think this is because the motel was full and other guests were having showers at the same time. Later in the day the shower was fine.
Room could have been cleaned better - glass table beside bed had ring marks on it. Some light bulbs did not work. Lights beside bed had to be plugged in low down behind bed or behind couch - very difficult to do - I gave up trying to reach with arthritic fingers. I was in unit 9 which meant I had to climb stairs and then pass two other rooms to get there. Outside those rooms were chairs and tables that left too little room to get past with a suitcase. Very budget motel but with more than budget price.
Verified traveller
Stayed 1 night in Mar 2018
6/10 Okay
Verified traveller
14 Mar 2018
Liked: Room comfort
Good size and location, great value for money
Good cooking facilities in room and very very good price for the size and amount of sleeping space.
Room would have benefitted with a thorough vacuum before I checked in.
No laundry facilities that I was aware of.