Palancar Reef

Staff set out to please , very attentive. Room was very clean. Wish had more food varieties at dinner and breakfast, lunch was very good with made to order food. People from cruise ships killed the calm vibe at the beach during the day. I would return again just know what to expect now. There is no resort that is perfect .

Property: The overall condition of the property is in need of a refresh. Check-in: After check-in you will meet with your concierge and will be pressured to attend a “welcome breakfast” for the following morning. They are trying to sell you a membership in their vacation club. We declined, but it was not easy. It was an aggressive attempt to get us to sit down with a sales person. Do your homework before you go so you understand what they are selling. And know that you will be giving up a couple of precious hours of your vacation if you agree to attend. Food: The coffee shop was great, the buffet, not so much. Don’t eat any food from the buffet that is not covered. Most of the food is covered to shield it from the birds but the food that was not covered often had birds landing in it. Availability at the restaurants was great. We were able to get reservations with no problem. Pool: The pool area was nice. They offer several different options to choose from: wading, kid and lap pools. There was an adequate number of chairs and beds to relax and soak up the sun in all the pool areas.

Outdated rooms. Restaurants require 90 minute wait to be seated. Old beach chairs and pool chairs