Palacio de Congresos de Ibiza

Reception was a bit frosty upon arrival, but we used the pool while we waited for our room. We couldn’t check in until 15:30 which felt like a long wait. The room was better than expected albeit very basic. One of the sliding doors didn’t lock at all which was a bit worrying as we were on the ground floor. Booking via hotels .com advertised a free bottle of drink as a silver membership benefit but this wasn’t honoured or mentioned at all upon check-in and didn’t feel I should need to ask for it. I’ve previously booked with this perk and it’s been presented upon check-in as a voucher. Strange. Bathroom in room needs updating, lots of black sealant and grout, a few stray hairs on bathroom floor before use. Vibe in the hotel is relaxed but it seems like it’s not functioning at full steam, empty seating areas and massage place closed for the 3 days we were there. Alcohol display not fully stocked and only one bartender for the duration, feels really deserted at times. Pool drain covers lifting too. The stay has been nice. I’d come again but the hotel needs a bit of love I think.

The room was clean and well organized. It actually had 2 sinks unlike the other 2 hotels we stayed at that only had 1. Not a big deal, but definitely well appreciated! The breakfast was excellent, and the fish and tenderloin tacos offered at the rooftop restaurant were absolutely fantastic! We would definitely consider staying here again.