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"Excellent staff. Very neat and clean. Welcoming and supportive "

"We thoroughly enjoyed our time at Gloucester Holiday Inn. The staff at reception were extremely helpful in our first visit to Gloucester. The room was very clean and the bed super comfortable. Breakfast was very comprehensive and beautifully prepared, and the staff very helpful. Our stay was very good, and we fully appreciated the friendliness and helpfulness of all the staff we encountered!"

"All the staff were helpful and friendly . An asset to the hotel . Went out of their way to help . Extremely comfy bed and lovely bedding . Food was good standard . Drinks were quite expensive but didn’t spoil our experience. The spa looked good too . "

"Lovely breakfast and dinner, plenty of choice on both a la carte and lounge menu for evening meal and lunch. Beautiful grounds. Didn’t use the spa"

"Great hidden gem"

"We really enjoyed our stay. The room and food was lovely. The spa is quite small but nice. The only thing I would say is there were dirty cups and plates around the pool area and the service in the evening was very slow."

"Beautiful old hotel. We loved our stay here. Highly recommend it. "

"Good location and a nice hotel."

"Any room with a lake view is great. I stayed on a Sunday so the facilities were quiet, and used the gym which was good."