Paignton Zoo

Outstanding, friendly service with a smile from nearly all staff, from reception to bar staff to cleaners. Nothing was too much trouble and we were made to feel very welcomed and valued. Hotel is in a superb location and offers all the amenities for a 5 star stay including limited on site parking. Whilst the main areas of the hotel felt spacious and were mostly well maintained, several small things let it down such as stained lampshades on the lamps in the bar area, dirty glassware from the bar, seats unclean and paintwork showing long term signs of wear and tear. Things that could easily be rectified to give it that "Wow" factor. Breakfast was plentiful and of good variety and quality. The hot food was served hot! The restaurant area was decorated well, although likely not to everyone's taste, however the carpet is heavily stained, tired and did not match the rest of the décor. Our room was recently refurbished and tastefully decorated in modern neutral tones. However the bedroom and bathroom furniture had seen better days and was very tired if not broken in numerous places which let down the effort and fresh feel of the rest of the room. Having said that it was comfortable enough and the views over the bay were undeniably breath taking. Overall a great stay made so by the friendliness of the staff and the location. If you are looking for clean lines, modern interior and a high quality finish this is probably not for you.

We had a very enjoyable three days stay. We had a 'Signature Double' room which was large with a King bed and a very large bathroom with a sea view. The breakfast was very good. The food in the restaurant was exceptional and the staff the same. They have a large car park. The hotel is just a short walk to the sea front.

A truly comfortable and pampered stay. David and Tonny do not have to do any effort to make your stay feel unique as they have in themselves the art of hosting. Great attention to detail; nothing goes unnoticed, from the small shampoo bottles left open in the shower, and then carefully closed to the meticulously prepared deliciously cooked breakfast. Not a single thing out of place; not a single desire not catered for. David seems the one who does the cooking while Tonny the one serves the food, and prosecco! All works out in clockwork precision. Recommended