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"This is a lovely hotel surrounded by nature and well located at the Pacific entrance of the Panama Canal. You can see the vessels in and out very close. Rooms are nice and spacious, breakfast is good. There is a TGI Fridays in the premises. Great experience."

"I got an early check in for free. Staff is always friendly and considerate. Places in excellent value for its nightly rate."

"Property was clean and breakfast was very good, with a myriad of choices and the staff was very professional and helpful. Checking in however was less than pleasant: no help or direction given upon arrival so I went to the right to find reception but it was to the left so I went around in an almost complete circle. At check in i was given the key to my room and the reception pointed to the direction of the elevator and I was left on my own no bellman to assist with luggage. The room was clean but missing certain items and this set the stage for the rest of the stay. Each night when I returned I had to call for my room to be cleaned and or to be replenished with towels or other items. Also the bathroom while clean is definitely not up to the 5 star rating it advertised. The wall was tiled except the shower enclosure was made of some type of material like vinyl and the shower floor was like a builder grade plastic/composite mass produce shower floor. No bathtub. The temperature and pressure of the water in shower and faucet was good. This is definitely not a 5 star hotel and the service especially on arrival is very poor. I have stayed at other Riu properties and never experienced this mediocre service. It's imperative that they use this review to implement a robust improvement plan immediately. They could benchmark other areas on their own property like the breakfast, lobby and poolside restaurant staff, or look to other Riu properties like in Mexico, Jamaica etc."

"very clean /small easy to get around property , staff great , food was good . Elevators are slow , had two double beds in room very small me and my hubby bad to sleep separately, would have liked to see more shrimp and seafood options . Beaches have black volcanic sand and very hot to walk on . overall very good first experience in panama !!!"

"Noise from other stays "

"Peace beauty"

"This is a smaller hotel only 1 block from Via Espana with easy access to the Metro and a large number of fast food places like McDonalds, Wendys, and even Panama's only Tim Hortons. There are a couple of drug stores about 1/2 block away that also have snacks, drinks, etc. The hotel is very clean and has a nice pool for a quick swim. The breakfast is plentiful but typically Panamanian rather than North American. There was always cereals, breads, oatmeal, and scrambled eggs along with fresh fruit like watermelon, pineapple, melons, etc. There is always a few more hot dishes such as pancakes, sausage in a tomato/pepper/onion sauce and often rice and or sauteed veggies. It was all very tasty. The staff were super nice and friendly and made me feel welcome. I will definitely stay here again! "

"Clean room, good ac, good breakfast, friendly staff"

"We had a really good stay!! I would definitely recommend "