Find luxury hotels in Pacific West

"My stayed at this hotel was beautiful the staff, First, when we arrived at the hotel, the room we were given smelled very musty and the pillows were a little stained. We called reception and they immediately changed our room. They even sent chocolates and prosecco to the room to apologize. I loved it — thanks to the management team for the attention and care."

"Excellent "

"Place had old matress. In hsll wsy. . Toilets Seatscrusty. Door didn't look. We left after first night. I wanted a refund forv2nd night"

"Excellent customer service, they go out of their way to make you feel welcome and important."

"attentive and well located"

"The bathroom was horrible! The shower had mold all over and to top it of when you would close the shower door it would open by it self pour all the water out. The a/c on the room was not cooling when we got in either had to have maintenance come check it. We have video that we showed the hotel manager so they could rectify all that is wrong in the room that was given to us. At the end they said thank you for our stay there and the hope to see us again. Never again will we stay at any of there hotels!"

"We loved the Radisson and sitting on the balcony watching the ships go in and out of the canal. The property was clean and well maintained. Staff was wonderful and the restaurants were a plus."

"This Riu property was great! Plenty of space on the beach and at pools where you don’t have to get up early to reserve space. All of the restaurants had really good food. My only disappointment was coming from the I wish there were more meat choices like bacon or sausage(turkey or beef). Housekeeping was awesome and really fast. Check in was prompt because I checked in online ahead of time. Check out was fast as well."