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Reviews of Monterey Peninsula Inn

2.5 out of 5
Monterey Peninsula Inn
1101 Lighthouse Avenue, Pacific Grove, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 483 out of 1024 reviews" "
Rating 8 - Good. 301 out of 1024 reviews" "
Rating 6 - Okay. 132 out of 1024 reviews" "
Rating 4 - Poor. 65 out of 1024 reviews" "
Rating 2 - Terrible. 43 out of 1024 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Paul

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Really surprised to find that a dirty (sticky floor, stained sheets, dusty) and broken (corroded shower rod, misaligned drawer, broken heater) room was given to us. They need to shut down the room for repairs and possible pest control.
Stayed 2 nights in May 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay with pets! Only reason I gave it a 4 star was the heater didn’t work, but they gave us a space heater to use which was effective to knock the chill off and I had to ask for soap in the room as well. Otherwise very clean, quiet, walking distance to eat, the ocean, and the butterfly sanctuary, and friendly helpful staff! I will stay there again!
Stayed 1 night in May 2024

10/10 Excellent

Celeste

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Liked the location and interior of room was good. Clean, nice towels and having refrig & micro was nice. I didn't like that the front yard area, that had grass, it's pet-friendly was not taken care of and a doggie trash can would be nice. Also, I didn't care for the soap products provided.
Stayed 2 nights in May 2024

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well-appointed, clean, and comfortable. Located in a residential area. Very peaceful.
Stayed 1 night in May 2024

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice they had a cottage for the whole family.
Stayed 1 night in May 2024

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness
Lovely property. However, despite permanent signs explaining how to get hot water in the accessible shower, we weren't able to. The person who checked us in was not very personable, so I never bothered asking for help with the shower during our short stay.
Stayed 2 nights in May 2024

6/10 Okay

mauricio

Travelled with partner
Liked: Staff & service
The room that we had this time around was not upgraded. The windows were aluminum. You could feel the draft and had a hard time closing themproperly. The shower yoy can tell its probably the origi a. We had stayed in better rooms before. It felt unplesant
Stayed 1 night in May 2024

10/10 Excellent

Adriana

Liked: Cleanliness
Stayed 2 nights in May 2024

8/10 Good

Jada

Stayed 1 night in May 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
The property is in very good condition and is well maintained. It is walkable distance to all of the attractions.
Stayed 1 night in May 2024

10/10 Excellent

Catherine T

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet motel style property. Fantastic staff :)
Stayed 1 night in May 2024

10/10 Excellent

Froy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessability to beach , downtown n lots of coffee shops. Staff awsome , friendly. Bought card n jewerly at Yellow mustard seed art gallery. Very friendly all should go
Stayed 2 nights in May 2024

8/10 Good

Heather

Stayed 2 nights in May 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Place is nice and clean
Stayed 1 night in May 2024
Response from Jenifer on 12 May 2024
Thank you!!!!

10/10 Excellent

Deja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Love Love this hotel!
Stayed 1 night in May 2024
Response from Jenifer on 12 May 2024
Thank you!!!!!

8/10 Good

Scott

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay here again.
Stayed 2 nights in May 2024
Response from Jenifer on 12 May 2024
Thank you!!!

10/10 Excellent

Gillian

Liked: Cleanliness, amenities
Great stay
Stayed 1 night in May 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Beautiful location and comfortable room.
Stayed 6 nights in Apr 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were super friendly and helpful! Great location!
Stayed 4 nights in Apr 2024

8/10 Good

janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Charming clean property and more affordable then staying downtown, walkable to beach. Friendly front desk gal.
Stayed 2 nights in Apr 2024

6/10 Okay

Martha G,

Travelled with family
Liked: Cleanliness, staff & service
The property was quiet. The property was far from tourist and aquarium area. No coffee in lobby until 9:00 am. Extra charge for using a credit card.
Stayed 2 nights in Apr 2024

8/10 Good

Margery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful. It is near the beach walk, lighthouse and lovers pt. We enjoyed the path of the old railroad with trees, and undeveloped areas for walking. The area is quiet for sleeping (bar upstairs neighbors). The hot tub was out of order at the time, but seating areas are spread around.
Stayed 2 nights in Apr 2024

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Andrew

Stayed 2 nights in Apr 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a nice stay. The price is right and the location is great. The only negative thing I could say is the bed was pretty springy and one of our lamps didn’t work. Other than that we had a great time. I would stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Place is perfect!! Checks all the boxes.
Stayed 1 night in Apr 2024

2/10 Terrible

Queena

Disliked: Staff & service, property conditions & facilities
It's two night of nightmare and completely ruined our trip. When we first entered the cottage it looks okay and not until we prepare to get shower and there is no hot water from the tank. We called main line and nobody answered and leave a voice message, nobody called us back. Then we go to office it already close which is just not much past 9p. What's more we find out our room front door can not be locked. We had to put our luggage against the door and we can't fall into sleep since lack of security. Next day we complained our issues to the front desk. The men(it was turned out to be the manager) told us the shower is new and couldn't have issue and nobody in the room before complained the front door locker has problem.(His logic is if his hotel doesn't has problem before, it won't be for the future)What's more, he told us we had a miserable night its due to we didn't see their poster for after night number to get their people for immediate support. The entire conversation there is no sorry or apology instead blaming us. We were shocked by how hotel staff responded to what we were experienced and he already lost patience and almost jump from the ground. He said we will send people to check what else we want. We leave the office since we know he doesn't feel any bad of what we had last night. Then we waited in the room the technician comes and checked the front door locker does have problems. It looks three trips to make it slightly better( still with push in order to lock)
Stayed 2 nights in Mar 2024

8/10 Good

Chris

Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. Very beautiful and the cottage had great space for my family.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to stay at, would like to stay again!
Stayed 2 nights in Apr 2024

10/10 Excellent

Angelina, Fresno

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy our stay. The rooms are comfortable and clean. The staff is always friendly. Love staying here.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

2/10 Terrible

Lisa

Travelled with family and small children
Drove 7 hours in the rain for a track meet. Arrived to a dark, locked office. Called the after hours phone and was forced to leave a message. Called three more times and left three more messages. I even called the main line. Nothing. It is now 11:30 at night. I called Expedia who also tried to get a hold of the night manager with no avail. I was forced to take my child and I to another hotel. Just hoping that they'll refund me my money. It's now 12: 54 pm the next day and I still have not received a phone call back from the hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for solo travel
Stayed 1 night in Mar 2024

10/10 Excellent

Leslee

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 3 nights in Mar 2024

4/10 Poor

Travis

Liked: Staff & service
At first glance the property is pleasing to the eye, the immediate greeting from the staff pleasant. Unfortunately, when we first went into our cabin we were met with an unmistakable smell of decay. Although, we could not pin point exactly where the smell came from we believe it was from a dead mouse in the cabinet. They took out the refrigerator so the smell would leave. The staff was very accommodating but i believe in this situation something should have been preferred . Especially the fact we had three Children with us.
Stayed 1 night in Mar 2024

8/10 Good

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and lovely neighbourhood. Did not like the noise in the early morning from the second floor. There should be a notice to people with kids who stay on the second floor - Not to run back and forth on the balcony in the early morning!! Also, the hot tub needs a good clean! Other than that we enjoyed our stay :)
Stayed 4 nights in Mar 2024

6/10 Okay

Kelly

Liked: Staff & service
Disliked: Cleanliness
Run down
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet but within walking distance of the beach and downtown.
Stayed 3 nights in Mar 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Recently updated rooms. Clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Dean

Liked: Property conditions & facilities
An older but very cozy,friendly and comfortable place. Nice little kitchen with everything needed. Very comfy beds. Nice accessible bathroom. Nice to have a couple of outdoor seating areas. Short drive to downtown Pacific Grove with lots of restaurants and shopping. Close enough to Cannery Row if desired too. Room was not spacious- two beds, but kitchen was handy, TV chair nice. Staff very nice and helpful. Stayed here a few years ago and hope to do so again.
Stayed 3 nights in Mar 2024

10/10 Excellent

James

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Clean, comfortable and centrally located. Friendly staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Elizabeth

Stayed 3 nights in Mar 2024

6/10 Okay

Eleanor, Indianapolis

Travelled with family
Liked: Cleanliness, property conditions & facilities
We were put in an acessable unit which is for someone in a wheelchair. I noticed this 2 weeks before we arrived and were assures it was just like a regular unit except it had wide doorways and an open shower. There were no places to hang up our close and the counters were low. The management would not move us eve tho the unit next door was empty. we were there 5 days.
Stayed 5 nights in Feb 2024

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple clean room.
Stayed 3 nights in Mar 2024

10/10 Excellent

Michelle

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is great!! The cottages were fabulous! Would definitely stay there again!
Stayed 2 nights in Mar 2024

10/10 Excellent

Brian

Stayed 3 nights in Feb 2024