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Reviews of Dynasty Hotel & Resort Osaka

2.5 out of 5
Dynasty Hotel & Resort Osaka
2-2 Ikuno-tyo, Tennoji Ward, Osaka, Osaka

Reviews

9.2

Wonderful

Rating 10 - Excellent. 48 out of 75 reviews" "
Rating 8 - Good. 20 out of 75 reviews" "
Rating 6 - Okay. 6 out of 75 reviews" "
Rating 4 - Poor. 1 out of 75 reviews" "
Rating 2 - Terrible. 0 out of 75 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train stations and just a 15-20 minute walk to Namba Park/Dotonbori. 7 eleven right by the entrance and a good amount of options for food. Lovely staff that let us check in earlier at no extra cost and very peaceful and quiet stay. They also had laundry and dryer available if needed in the common room on second floor. We enjoyed our time there. Only thing to note is, majority of hotels 3 star do not have netflix in built in TVs.
Response from フロントスタッフ on 19 Feb 2024
Thank you for your feedback. We will take measures to ensure that you are more satisfied in the future.It is easily accessible from the station and is an ideal location for sightseeing in Osaka, so I would like you to choose our hotel next time you come to Osaka.We look forward to seeing you again next time.

10/10 Excellent

Aristea

Stayed 1 night in Dec 2023
Response from フロントスタッフ on 16 Dec 2023
この度はダイナスティホテル大阪にご宿泊頂きありがとうございました。今回のご滞在にご満足頂けたようで嬉しく思います。また機会がございましたら、ぜひご宿泊をご検討下さいませ。

8/10 Good

THUY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Front on 21 Nov 2023
Thank you for your stay.

10/10 Excellent

Lisa A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!
Stayed 3 nights in Oct 2023
Response from Dynasty Hotel Osaka on 20 Oct 2023
Thank you for staying with us.

10/10 Excellent

Kok Loon

Travelled with partner
Liked: Amenities, property conditions & facilities
Good
Stayed 6 nights in Oct 2023
Response from Dynasty Hotel Osaka on 20 Oct 2023
Thank you for staying with us.

8/10 Good

Yuet Wah, Richmond Hill

Stayed 5 nights in Oct 2023
Response from Front on 21 Nov 2023
Thank you for your stay.

8/10 Good

Tomoaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Dynasty Hotel Osaka on 6 Oct 2023
この度はダイナスティホテル大阪にご宿泊いただき誠にありがとうございます。 当館で快適なご滞在をされましたこと、従業員一同大変嬉しく存じます。 また機会がございましたら、当ホテルをご利用くださいませ。

8/10 Good

Sarah

Liked: Staff & service, amenities, property conditions & facilities
There is no breakfast so you have to fend for yourself in the mornings. The staff were kind enough to sort out a taxi to the station even though its difficult to get a taxi in the area.
Stayed 4 nights in Jul 2023
Response from Dynasty Hotel Osaka on 7 Aug 2023
Thank you very much for coming all the way to Japan.Thank you for enjoying your trip to Japan in this hot weather.Please visit our dynasty hotel Osaka again next time.

8/10 Good

SiRena

Liked: Cleanliness, staff & service
Far and close enough away from the hectic areas of Namba and Shinsaibashi. Even though they have microwaves on the second floor free space area, I wish there was a sink area there as well. I think the room needs English details on how to work the AC unit an humidifier also. The rooms lighting is very low, so if you need bright lights for any makeup prep bring your own though perfect for getting ready for bed.
Stayed 2 nights in Jul 2023
Response from front on 31 Jul 2023
Thank you for staying at Porta Inn Tanimachi 9-chome.Thank you again for posting your review while you are busy.We apologize for the inconvenience caused by the brightness of the room.If you have another chance, we would appreciate it if you could use our hotel.

8/10 Good

LI LI

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and friendly staff. Convenience store nearby and close walk to subway.
Stayed 4 nights in Jun 2023
Response from portainn on 9 Jul 2023
Muchas gracias por hospedarse en Porta Inn Tanimachi 9-chome.Además, todo el personal está muy contento de recibir palabras de elogio.Me alivia saber que parecía poder gastar cómodamente durante su estadía.Continuaremos haciendo nuestro mejor esfuerzo para satisfacer a todos.Estamos deseando verte de nuevo.Porta Inn Tanimachi 9-chomefrente

10/10 Excellent

Ngee Kai Andrew

Stayed 6 nights in May 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in May 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is great. Super clean and new! There’s a 7/11 right next door and they give you bath salts as a free amenity.
Stayed 1 night in May 2023
Response from front on 12 May 2023
Thank you for staying with us.We are very happy to receive your compliment.We look forward to seeing you again.

10/10 Excellent

Chayene Mae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and actually pretty spacious. Love that you can store your luggages under the bed too! Just wish the TV was smart so we could cast from our phones but it’s all good, we just connected an HDMI cable to it. Everything else was perfect.
Response from front on 13 Apr 2023
Thank you very much for staying at Porta Inn Tanimachi 9-chome. In addition, all the staff are very happy to receive many compliments.I am relieved that you were able to spend comfortably during your stay.We will continue to devote ourselves to satisfying our customers even more, so we appreciate your continued patronage.We are looking forward to seeing you again.Porta Inn Tanimachi 9-chomefront

10/10 Excellent

Hayden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was close to everything. There is a convenience store next door and the train station is very close. You can walk to Dotonbori and Osaka castle.
Response from front on 13 Apr 2023
Thank you very much for staying at Porta Inn Tanimachi 9-chome. In addition, all the staff are very happy to receive words of praise.As our customers say, our hotel is close to the station and convenience stores, and has been well received by our customers.We will continue to devote ourselves to satisfying our customers even more, so we appreciate your continued patronage.We are looking forward to seeing you again.Porta Inn Tanimachi 9-chomefront

8/10 Good

Jemma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With transport on the door step and a 7/11 next door, the location is an ideal hub for any trip. Dotonburi is just a few stops away and Denden Town is not far off. Links to Osaka station are easy for trips to Nara,Kobe and Himeji, which is a nice bonus! Hotel staff are friendly with varying levels of English, and the room was comfortable. Tea and coffee were at the desk and taken as desired, and room cleaning was at our discretion which was handy for days we didnt need it. On days we requested no room cleaning, a bag of new PJs and towels would be left on our door handle - seemed a bit unnecessary but a nice sentiment.
Response from portainn on 8 Apr 2023
Thank you for your stay and posting. We are glad that you stay comfortable at here.

10/10 Excellent

haoje

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

ミツエ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from フロントスタッフ on 6 May 2024
この度は、ダイナスティホテル大阪をご利用いただきありがとうございました。またのご利用をお待ちしております。

6/10 Okay

みなこ

Travelled with family
チェックインした日に浴室の排水溝が詰まっていて、部屋を移動する事になりました。荷物も広げていたし、入浴中の状態からホテルのパジャマを羽織っての移動はとても嫌でした。
Stayed 6 nights in Feb 2024

8/10 Good

Verified traveller

Stayed 1 night in Jan 2024
Response from フロントスタッフ on 19 Feb 2024
貴重なご意見ありがとうございました。今後よりご満足いただけるよう対策を講じてまいります。駅からのアクセスも良く、大阪観光にも最適なロケーションですので、次回大阪にお越しの際にはぜひ当ホテルをお選びいただきたいと思います。次回もお会いできるのを楽しみにしています。

6/10 Okay

Kyungkeun

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2023
Response from フロントスタッフ on 19 Feb 2024
귀중한 의견도 감사합니다.앞으로 더욱 만족하실 수 있도록 대책을 강구해 나가도록 하겠습니다.역에서 접근성도 좋고 오사카 관광에 적합한 입지이기 때문에, 부디 다음에도 오사카에 오실 때는 저희 호텔을 선택해 주시면 감사하겠습니다.다음에 또 오시기를 진심으로 기다리고 있겠습니다.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from フロントスタッフ on 16 Dec 2023
この度はダイナスティホテル大阪にご宿泊頂きありがとうございました。今回のご滞在にご満足頂けたようで嬉しく思います。また機会がございましたら、ぜひご宿泊をご検討下さいませ。

10/10 Excellent

CHOUNGMIN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel!
Stayed 2 nights in Nov 2023
Response from Front on 29 Nov 2023
Thank you for your stay.

8/10 Good

ANNA

Stayed 1 night in Nov 2023
Response from フロントスタッフ on 16 Dec 2023
この度はダイナスティホテル大阪にご宿泊頂きありがとうございました。また機会がございましたら、ぜひご宿泊をご検討下さいませ。

8/10 Good

HISATAKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Dynasty Hotel Osaka on 28 Nov 2023
この度はダイナスティホテル大阪にご宿泊いただき誠にありがとうございます。 また機会がございましたら、当ホテルをご利用くださいませ。

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien situé, accueil agréable, chambres fonctionnelles avec vue pour les étages élevés. Excellent rapport qualité prix .
Stayed 2 nights in Nov 2023
Response from front desk on 19 Nov 2023
Merci pour votre séjour. Merci d’avoir pris le temps de publier. Nous sommes très heureux de recevoir une évaluation aussi élevée.

10/10 Excellent

Wanyi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
員工素質很好，離谷町九丁目站及大阪上本町站非常近
Stayed 6 nights in Oct 2023
Response from Front on 5 Nov 2023
感谢您与我们在一起。

10/10 Excellent

eriko

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Front on 21 Nov 2023
Thank you for your stay.

10/10 Excellent

WING SZE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and nearby the Metro Station. The room is clean and quiet and provide bottle water everyday. Maybe better to provide two room key card next time, as two more were guests bit inconvenient to share one key card. But out of all, the staff service is good.
Stayed 6 nights in Oct 2023
Response from Front on 28 Oct 2023
Thank you for taking the time to review your stay at The Dynasty Hotel Osaka.All of us are delighted that we could ensure a comfortable stay during your visit.Please feel free to ask for an extra card when you will visit us next time.Thank you again for your nice review and we look forward to seeing you again.

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rapport qualité-prix bien situé à Osaka. Service de qualité.
Stayed 5 nights in Oct 2023
Response from Front on 28 Oct 2023
Merci d'avoir pris le temps de laisser votre avis sur votre séjour au Dynasty Hotel Osaka.Nous sommes tous ravis de pouvoir garantir un séjour confortable lors de votre visite. Merci encore pour votre agréable avis et au plaisir de vous revoir.

10/10 Excellent

kyeongmoon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
역과도 가깝고 객실 및 시설조 깨끗하여 쾌적하게 숙박할 수 있었습니다 인근에 맛집도 많고 센이치마에선, 타니마치선이 가깝고 닛폰바시, 난바, 우에혼마치 등이 가까워 교통도 편리하고 놀기에 좋었습니다
Stayed 3 nights in Oct 2023
Response from Dynasty Hotel Osaka on 20 Oct 2023
숙박 감사합니다. 바쁜 동안 게시해 주셔서 감사합니다. 또 기회가 있으면, 이용 기다리고 있습니다.

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean and the staff were very friendly. Value for money! Just few blocks away from station. The only thing to comment is the pillow is too hard to sleep on.
Stayed 1 night in Oct 2023
Response from Dynasty Hotel Osaka on 13 Oct 2023
Thank you for taking the time to share your experience with us We are so glad to hear that you found our staff to be nice and friendly. We are very sorry for any inconvenience caused by a pillow. Thank you once again for your stay and your feedback and we look forward to seeing you again.

10/10 Excellent

PO-HSUN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
我很喜歡
Stayed 4 nights in Sep 2023
Response from Dynasty Hotel Osaka on 4 Oct 2023
非常感謝您使用大阪王朝酒店。我們也很高興收到客戶的稱讚。我們全體員工期待再次使用您的服務。

6/10 Okay

MASASHI

Stayed 2 nights in Aug 2023
Response from Dynasty Hotel Osaka on 1 Sept 2023
この度はダイナスティホテル大阪にご宿泊いただき誠にありがとうございます。 また機会がございましたら、当ホテルをご利用くださいませ。

8/10 Good

CHIEN-SHU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通方便，住宿房間以這個價位也算大，乾淨度也OK 。
離車站很近，3號出口有電梯很方便，離鬧區難波、道頓堀、黑門、天王寺都不遠，交通很方便，到遠一點的梅田也不用轉車。
Stayed 6 nights in Aug 2023
Response from Dynasty Hotel Osaka on 1 Sept 2023
非常感謝您入住 The Dynasty Hotel Osaka。 我們所有的員工都非常高興知道您在我們酒店度過了舒適的時光。 如果您有機會，請再次入住我們的酒店。

10/10 Excellent

Larry

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a 7-11 next to the hotel is super convenient!
Stayed 6 nights in Jul 2023
Response from Dynasty Hotel Osaka on 7 Aug 2023
Thank you for using the convenience store.

10/10 Excellent

SATORU

Stayed 1 night in Jul 2023
Response from Front on 10 Aug 2023
この度はダイナスティホテル大阪にご宿泊いただき誠にありがとうございます。 当館で快適なご滞在をされましたこと、従業員一同大変嬉しく存じます。 また機会がございましたら、当ホテルをご利用くださいませ。

10/10 Excellent

Yuk Mui

Liked: Cleanliness, staff & service, property conditions & facilities
地點方便，仲附有浴鹽十分貼心～
Stayed 8 nights in Jul 2023
Response from portainn on 23 Jul 2023
非常感謝您入住 Porta Inn 谷町 9 丁目酒店。我們也衷心感謝您在眾多酒店中選擇我們酒店。全體員工非常高興收到您的稱讚。 客戶的這樣的話語是我們日常工作最好的源泉。我們將繼續努力提高我們的服務，讓您更加滿意。最後但並非最不重要的一點是，感謝您花時間撰寫評論。我們期待再次見到您。Porta Inn 谷町九丁目正面

10/10 Excellent

Mika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Front on 10 Aug 2023
この度はダイナスティホテル大阪にご宿泊いただき誠にありがとうございます。 当館で快適なご滞在をされましたこと、従業員一同大変嬉しく存じます。 また機会がございましたら、当ホテルをご利用くださいませ。

10/10 Excellent

Tzu Chien

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
位置絕佳 飯店房價也很優惠又新 房間比較小，洗臉盆較小 但浴缸設計為圓弧狀，洗澡泡澡很方便 在谷町九丁目出站1分鐘 樓下7-11非常方便 鄰近交通要道但隔音不錯 床下有設計能攤開行李箱放置行李箱 窗簾遮光效果佳 櫃檯能協助處理問題 房務人員打掃很乾淨貼心 床支撐力不錯偏硬 枕頭是顆粒感，比較硬的枕頭， 希望飯店能提供軟的枕頭 謝謝
Stayed 6 nights in Jun 2023
Response from フロント on 16 Jun 2023
非常感謝您入住 Porta Inn 谷町九丁目。我們還要感謝您抽出寶貴時間發表寶貴意見。所有員工都非常高興收到很多讚美。 客戶這樣的話是我們日常工作的最佳源泉。您在入住期間感到滿意，我感到很欣慰。全體員工將繼續致力於為顧客提供更舒適的空間，希望您繼續惠顧。我們期待再次見到您。波塔旅館谷町九丁目正面

8/10 Good

けいこ

Liked: Cleanliness, property conditions & facilities
新しく清潔感があり、思ったよりお部屋は広い感じがしました。フロント前に置いてあるアメニティサービスにクレンジングやスキンケアがあればもっと嬉しかったです。 HPのお部屋の設備に冷蔵庫が記載されていなかったので、下のセブンイレブンで翌日の朝食に常温保存のパンを買いました。冷蔵庫があるとわかっていれば美味しいものを色々買えたのにと思いました。 すぐ近くのラブホテル街は思ったほど気になりませんでした。 大きい通りに面しているので夜中に車の音で目が覚めました。
Stayed 2 nights in May 2023
Response from フロント　 on 30 May 2023
この度はご宿泊を頂き誠にありがとうございます。アメニティに関して貴重なご意見をありがとうございます。また、客室の冷蔵庫に関して充分なご案内ができておらず、申し訳ございません。お客様のご意見を社内で共有し、今後の参考にさせていただきます。お客様のまたのご利用をお待ちしております。

10/10 Excellent

Lai Hin Fenton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Metro station and 7-11, quiet environment, clean room
Stayed 4 nights in May 2023
Response from front on 26 May 2023
Thank you for staying with us.We are very happy to receive such a high evaluation.We look forward to seeing you again.

10/10 Excellent

AIRI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

catherine

Travelled with group
Liked: Cleanliness, staff & service
Le personnel était super gentil et la chambre super propre. Le lit super confortable sauf l’oreiller qui était dure comme une roche. Il n’y a pas de sécheuse dans l’hôtel. C’est une laveuse qui lave er sert également de sécheuse mais cela ne fonctionne pas très bien. Nous étions au 4 ième étage et malheureusement c’était très bruyant on entendait les voitures dehors comme si la fenêtre était ouverte. L’hôtel est à côté d’une station de métro et un 7 eleven juste en dessous.
Stayed 4 nights in May 2023
Response from フロント on 21 May 2023
Thank you very much for staying at Porta Inn Tanimachi 9-chome.We would also like to thank you for taking the time to post your comments.We apologize for any inconvenience caused by not meeting your expectations regarding the pillows in your room and the coin laundry in the hotel.In the future, we will strive to improve so that customers can use it comfortably.We are looking forward to seeing you again.Potstein Tanimachi 9-chomefront

8/10 Good

Mai

Travelled with family and small children
Liked: Staff & service
駅からはとても近くアクセス良かったです。 カーテンにシミがあったり、歯ブラシコップがくすんでいたりしたので、清潔感の評価が少し低めです。寝るだけのホテルにはちょうどいいかな。
Stayed 1 night in May 2023
Response from フロント　 on 15 May 2023
この度はご宿泊を頂き誠にありがとうございます。客室の清掃が行き届いておらず、大変申し訳ございません。今後、お客様に快適にご滞在をして頂けるように努めて参ります。お客様のまたのご利用をお待ちしております。

10/10 Excellent

keunah

Stayed 2 nights in May 2023

10/10 Excellent

Jürgen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einige Personen vom Hotelpersonal sprechen verständliches Englisch. Das ist in Japan nicht selbstverständlich. Hygieneartikel des täglichen Bedarfs werden kostenfrei in der Hotellobby angeboten und auch sonst waren die Damen und Herren der Rezeption stets bemüht uns unseren Aufenthalt angenehm zu gestalten. So unter anderem auch als wir nach zwei weicheren Kopfkissen fragten. Diese wurden uns sofort besorgt und machten unseren Schlaf nochmals besser. Die Zimmerreinigung war ebenfalls tadellos und das Hotal hat eine gute U-Bahn Anbindung an die Tannimachi Line.
Stayed 14 nights in Apr 2023
Response from フロント on 28 Apr 2023
Vielen Dank für Ihren Aufenthalt im Porta Inn Tanimachi 9-chome.Darüber hinaus freuen sich alle Mitarbeiter über viele Komplimente.Wir freuen uns, dass Sie sich während Ihres Aufenthaltes wohlgefühlt haben.Wir werden weiterhin unser Bestes tun, um Ihren Aufenthalt so angenehm wie möglich zu gestalten, daher wissen wir Ihre Schirmherrschaft zu schätzen.Wir freuen uns auf ein Wiedersehen.Porta Inn Tanimachi 9-ChomeVorderseite

10/10 Excellent

BANG YU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

6/10 Okay

みほ

Business traveller
Liked: Cleanliness, property conditions & facilities
洗面台で顔を洗う時、ちょうど顔を近づける位置に棚があり、顔を洗いにくい。 清潔さは◎でした。
Stayed 1 night in Apr 2023
Response from フロント on 19 Apr 2023
この度は、ポルタイン谷町九丁目にご宿泊いただきまして、誠にありがとうございます。洗面台の件では、ご不便おかけし申し訳ございません。棚については今後の課題とし改善できるよう努力してまいります。今後もお客様にご愛顧いただけるよう、更なるサービスの向上に努めて参りますので、またお近くにご用事がある際もぜひ当館をご利用くださいませ。お忙しい中当館に口コミをご投稿くださりありがとうございました。ポルタイン谷町九丁目フロント

10/10 Excellent

YUKIO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新しいホテルで快適でした。 お水が無かったのが残念です。
Stayed 1 night in Apr 2023
Response from フロント on 13 Apr 2023
この度は、ポルタイン谷町九丁目にご宿泊いただきまして、誠にありがとうございます。また、お褒めの言葉をいただき、スタッフ一同大変嬉しく思います。ご滞在中は、快適にお過ごしいただけたようで安堵いたしました。お水につきましては、ご不便をお掛けし申し訳ございません。これからもより一層お客様にご満足頂けるよう精進して参りますので、変わらぬご愛顧の程宜しくお願い申し上げます。お客様のまたのご利用を、スタッフ一同心よりお待ち申し上げております。ポルタイン谷町九丁目フロント