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Apartment Hotel 11 Higashi Umeda

3.0 star property

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Close to Osaka Station City and Grand Front Osaka Mall, Apartment Hotel 11 Higashi Umeda has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 72 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Apartment Hotel 11 Higashi Umeda pet-friendly?

No, pets are not allowed at this property.

How much is parking at Apartment Hotel 11 Higashi Umeda?

This property doesn't offer parking.

What time is check-in at Apartment Hotel 11 Higashi Umeda?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Apartment Hotel 11 Higashi Umeda?

Checkout is at 10:00 AM.

Where is Apartment Hotel 11 Higashi Umeda located?

Located in Kita, this apartment building is within a 15-minute walk of HEP Five Shopping Mall, Osaka Station City and Grand Front Osaka Mall. Osaka Castle and Dotonbori are also within 3 miles (5 km). Nakazakicho Station is 7 minutes by foot and Ogimachi Station is 7 minutes.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

8.6

Amenities

9.8

Property conditions & facilities
Rating 10 - Excellent. 22 out of 32 reviews
Rating 8 - Good. 8 out of 32 reviews
Rating 6 - Okay. 2 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 0 out of 32 reviews

Reviews

Verified

10/10 Excellent

Daniela

Liked: Cleanliness, check-in, communication, listing accuracy
This is a great place to stay because it is near a very lively street filled with restaurants. It is also near many great shopping malls and train stations. The room is very comfortable, clean and cozy!
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Wai Yin Eric

Liked: Cleanliness, check-in, communication, listing accuracy
A great apartment for small families. It has laundry and drying facilities in the flat. It has everything you need in a small house. It’s close to a lot of restaurants, convenient stores and supermarkets. We will definitely come back again!
Stayed 3 nights in May 2026
Verified

8/10 Good

Emily

Liked: Cleanliness, check-in, communication, listing accuracy
The place was clean and well cared for but when walking from Umeada station you we had to walk through an adult entertainment area that didn’t feel comfortable at night with kids. This building is also located close to a hospital and there were frequent ambulances.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Shiela

Liked: Cleanliness, property conditions & facilities, communication
Great location. Easy access to subway, restaurants and conven
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, room comfort, communication
The beds were very comfortable and the apartment was very quiet, despite there being a lively entertainment district just a couple of blocks away. Good for families!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, room comfort, communication
Perfect location, close to everything. Comfortable beds. Clean and quiet. I wouldn’t have mind some furniture on the balcony. It was so cosy to sit there and enjoy the sound of the nightlife and the warmth of the summer night. I really loved the drying clothes function in the shower. So effective!
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
The room was great! No problems with the room, very comfortable and great oven bathroom area. The check in process was like an in-scape room. Unnecessarily hard and no way to easy way to communicate with the host. The lobby was boiling hot and the lift was like a sauna. I would recommend fixing the air conditioning in the public spaces and improving the check in process.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, check-in, communication, listing accuracy
Room just as described. We had everything we needed and the location was close to shopping, the train and multiple dining options. Our only complaint was that the pillows were a little hard.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Wayson

Liked: Cleanliness, room comfort, communication
Great AC, accommodations, and toiletries
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

TZU CHI

Liked: Cleanliness, room comfort, communication
Overall it was great
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Elizabeth Beverley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Would stay again
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Allie

Liked: Cleanliness, property conditions & facilities, communication
Great place to stay! So close to great neighbourhoods, great transit, nice, clean & spacious. They were so also so generous and shipped by airpods to my next hotel after I forgot them in the room. Thanks so much for a great stay!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Moonyeen

Liked: Cleanliness, property conditions & facilities, communication
Highly recommended for anyone looking for comfort and class!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Preston

Liked: Cleanliness, room comfort

Perfect

Great clean spacious place i would stay again
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Benjamin

Liked: Cleanliness, communication, listing accuracy
We enjoyed our stay overall. The apartment was very new and clean, and the location was excellent for exploring Osaka, with plenty of shops, restaurants and transport nearby. The host was also very responsive whenever we had questions, and an issue we had with the hot water was resolved quickly. Having a washing machine, microwave, fridge and small kitchen made the stay much more practical, especially for a few nights. The main downside was the size. We booked what was advertised as a quadruple room, but realistically it would be very cramped for four people, particularly with luggage. It felt better suited to two adults, or perhaps two adults with small children. The seating setup was also minimal, with only a small double chair and coffee table. A few practical extras would have improved things as well, such as drinking glasses and a tea towel. Communication was generally good, although instructions being split between Expedia messages and the OneStay app was slightly confusing at times. Despite those issues, the apartment worked well as a clean and convenient base in a great part of Osaka, and we appreciated how quickly the host responded when needed.
Stayed 4 nights in May 2026
Verified

8/10 Good

Kerri

Liked: Cleanliness, room comfort, communication
The apartment was very clean and modern. Check in was difficult, we encountered many other people all in the lobby trying to get into the building. There were no knives, as it is an apartment, i had planned to make toast, there were also no teaspoons. I realise they are small concerns, but annoying all the same.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Kazuyuki

Liked: Cleanliness, communication
きれいで静かな良いホテルでした ただ、Googleマップの表示が少しずれた場所になっていたので、初めての方は注意が必要です
Stayed 7 nights in May 2026
Verified

6/10 Okay

Kwong Kin

Liked: Cleanliness, check-in, listing accuracy
本次入住低層房間，露台對着酒吧、餐廳，打開露台門完全可以聽到酒吧、餐廳客人對話。入住這三天完全不敢打開露台門及窗簾，私隱度問題。酒店附近有比較多夜店，晚上會有少女站街拉客的情況。 酒店四人房本身設計非常好，有洗衣機，適合家庭客，只是如果樓層太低會影響入住體驗。
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Saki

全体的にキレイな
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Judith Viviana

Disliked: Cleanliness
Falta limpieza
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

JILL

Liked: Cleanliness, amenities, property conditions & facilities, communication
Can't say enough good about this place. Everything is new. There are adequate dishes, you just have need look.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

和代

Liked: Cleanliness, amenities, property conditions & facilities, communication
とてもきれいで快適でした
Stayed 4 nights in Sep 2025
Verified

8/10 Good

natsuko

Liked: Cleanliness, amenities, property conditions & facilities
部屋が大変綺麗で、家族旅行には電子レンジや洗濯機を設置していただいているのはとても助かりました！洗濯洗剤までついているのは助かりました！ ただ、乾燥がとても気になりましたので、もし加湿器があれば評価を⭐︎５つにしていました。 また行く機会があれば、利用させていただきます！
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

NATSUKO

Liked: Cleanliness, room comfort
Disliked: Communication
よかった
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

HAOWEI

Liked: Cleanliness, property conditions & facilities, communication
很棒的體驗
Stayed 4 nights in May 2025