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Hotel New Otani Osaka

5.0 star property
Luxury riverfront hotel, walk to Osaka-jō Hall

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel New Otani Osaka

Indoor spa tub
Exterior
In-room safe, desk, laptop workspace, blackout curtains
10 restaurants, breakfast, lunch, dinner served; Japanese cuisine
View from property
Reviews
9.4

Exceptional

Popular amenities

  • Breakfast available
  • Restaurant
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
1-4-1 Shiromi Chuo-ku, Osaka, Osaka-fu, 540-8578
  • Popular LocationOsaka-jō Hall9 min walk
  • Popular LocationOsaka Castle15 min walk
  • Popular LocationDotonbori Glico Sign6 min drive
  • AirportOsaka (KIX-Kansai Intl.)57 min drive
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Room options

Available filters for rooms
Showing 59 of 59 rooms

Deluxe Single Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
  • 258 sq ft
  • City view
  • Sleeps 1
  • 1 Single Bed

Family Suite for 4 People Non-Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
  • 753 sq ft
  • Park view
  • Sleeps 6
  • 4 Large Single Beds

Japanese Suite, Non Smoking, City View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
  • 646 sq ft
  • City view
  • Sleeps 6
  • 4 Single Futons

Deluxe Twin Room, Non Smoking, Castle View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
  • 322 sq ft
  • Park view
  • Sleeps 4
  • 2 Single Beds

Deluxe Double Room, Non Smoking, Castle View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
  • 322 sq ft
  • Park view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Triple Room, Non Smoking, Town View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
  • 431 sq ft
  • City view
  • Sleeps 3
  • 3 Single Beds

Non-Smoking Family Studio Town view for 6 persons

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 969 sq ft
  • City view
  • Sleeps 10
  • 6 Large Single Beds

Luxury Junior Suite, High Floor, Non-smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
  • 646 sq ft
  • Park view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Superior Twin Room, Non Smoking, Town View

9.3/10 Wonderful

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Free bottled water
  • 322 sq ft
  • City view
  • Sleeps 4
  • 2 Single Beds

Superior Twin Room, Non Smoking, Castle View

9.5/10 Exceptional

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Free bottled water
  • 322 sq ft
  • Park view
  • Sleeps 4
  • 2 Single Beds

Special Sale! Suite Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
  • 646 sq ft
  • Park view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Superior Double Room, Non Smoking, Castle View

9.5/10 Exceptional

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Free bottled water
  • 322 sq ft
  • Park view
  • Sleeps 3
  • 1 Queen Bed

Superior Triple Room, Non Smoking, Castle View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Free bottled water
  • 430 sq ft
  • Park view
  • Sleeps 5
  • 3 Single Beds

Economy Double Room, Non Smoking, Town View

9.3/10 Wonderful

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Free bottled water
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Economy Double Room, Smoking, Town View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Free bottled water
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Suite for 3persons Selected at Check-in Non Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
  • 646 sq ft
  • Park view
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Bed

Luxury Connecting Suite, 4 Adults, Castle View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
2 bedrooms
Shower/bath combination
Hairdryer
  • 1184 sq ft
  • Park view
  • Sleeps 6
  • 4 Large Single Beds

Superior Triple Room, Non Smoking, Town View

9/10 Wonderful

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Free bottled water
  • 431 sq ft
  • City view
  • Sleeps 5
  • 3 Single Beds

Run of The House, Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Free bottled water
  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

Superior Double Room, Non Smoking, Town View

9.8/10 Exceptional

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Free bottled water
  • 322 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Single Room, Smoking, Town View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Free bottled water
  • 215 sq ft
  • City view
  • Sleeps 1
  • 1 Single Bed

Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
  • 747 sq ft
  • Park view
  • Sleeps 5
  • 3 Single Beds

Single Room, Non Smoking, Town View

9.2/10 Wonderful

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Free bottled water
  • 213.5 sq ft
  • City view
  • Sleeps 1
  • 1 Single Bed

Non-Smoking Family Connecting Town view for 7 persons

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 969 sq ft
  • City view
  • Sleeps 11
  • 7 Large Single Beds

Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Renovated in 2017
Blackout curtains
Hairdryer
Shower/bath combination
  • 430 sq ft
  • Park view
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Beds

Family Suite for 5 People Non-Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Shower/bath combination
  • 753 sq ft
  • Park view
  • Sleeps 7
  • 4 Large Single Beds and 1 Single Bed

Run of The House, Non Smoking

8.7/10 Excellent

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Free bottled water
  • 322 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

Economy Triple Room, Non Smoking, Town View

10/10 Exceptional

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Free bottled water
  • 322 sq ft
  • City view
  • Sleeps 5
  • 3 Single Beds

Junior Suite, Non Smoking

9/10 Wonderful

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
  • 646 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Economy Triple Room, Non Smoking, Castle View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Free bottled water
  • 322 sq ft
  • Park view
  • Sleeps 5
  • 3 Single Beds

Superior Twin Room With Castle View Non Smoking

  • Sleeps 2
  • 2 Single Beds

Family Suite with Castle View

  • Sleeps 5
  • 4 Double Beds and 1 Single Bed

Deluxe Twin Non Smoking Castle View

  • Sleeps 2
  • 2 Single Beds

Semi Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Single Room A Smoking

  • Sleeps 1
  • 1 Double Bed

Luxury Junior Suite Non Smoking Castle View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Superior Junior Suite with Town View-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Deluxe Single Room B with Town View

  • Sleeps 1
  • 1 Single Bed

Corner Suite for 4 Persons Non-Smoking

  • Sleeps 4
  • 4 Single Beds

Superior Double Room with Castle View Non smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Large Twin Room with Town View

  • Sleeps 3
  • 3 Single Beds

Superior Single Room B

  • Sleeps 1
  • 1 Queen Bed

Superior Large Room With Castle View

  • Sleeps 3
  • 3 Single Beds

Superior Twin Room with Town View

  • Sleeps 2
  • 2 Single Beds

Superior Junior Suite Non Smoking Castle View

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Run Of House-Smoking

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Superior Double Non-Smoking Town View

  • Sleeps 2
  • 1 King Bed

Executive Suite

  • Sleeps 3
  • 3 Single Beds

Economy Double Smoking Town View

  • Sleeps 2
  • 1 Double Bed

Quadruple Room

  • Sleeps 4
  • 2 Single Beds

Standard Double Room with Town View Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Double Room with Town View Non smoking

  • Sleeps 2
  • 1 Double Bed

Superior Large Twin Room

  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room with Castle View

  • Sleeps 2
  • 1 King Bed

Deluxe Triple Room Non smoking

  • Sleeps 3
  • 3 Single Beds

Single Non-Smoking Town View

  • Sleeps 1
  • 1 Double Bed

Suite

  • Sleeps 2
  • 1 Double Bed OR 2 King Beds

Compact Triple Non Smoking Town View

  • Sleeps 3
  • 3 Single Beds

Japanese Suite Non smoking

  • Sleeps 4
  • 4 Single Futons

Similar properties

About the area

Osaka

Located on a river, Hotel New Otani Osaka is in Chuo, a walkable area in Osaka with good shopping. Osaka Castle and Dotonbori Glico Sign are notable landmarks and Osaka Aquarium Kaiyukan is a popular local attraction. Looking to enjoy an event or a match while in town? See what's going on at Osaka-jō Hall. Take the opportunity to explore the area for water adventures such as boat tours. Guests love the hotel's convenience for public transportation: Osakajo-koen Station is 3 minutes on foot and Ōsakajōkōen Station is 4 minutes.

What's nearby

  • Osaka-jō Hall - 9 min walk
  • Osaka Castle - 15 min walk
  • Dotonbori Glico Sign - 6 min drive
  • Tsutenkaku Tower - 7 min drive
  • Umeda Sky Building - 7 min drive

Getting around

  • Osakajo-koen Station - 3 min walk
  • Morinomiya Station - 13 min walk
  • Osaka (KIX-Kansai Intl.) - 57 min drive

Restaurants

  • ‪いずみホール - ‬2 min walk
  • ‪マクドナルド - ‬5 min walk
  • ‪PRONTO - ‬5 min walk
  • ‪サイゼリヤ - ‬5 min walk
  • ‪麺匠慶次 - ‬5 min walk

About this property

Hotel New Otani Osaka

Luxury hotel near Osaka-jō Hall
Located close to Osaka Castle and Dotonbori Glico Sign, Hotel New Otani Osaka provides a poolside bar, an art gallery on-site and a shopping centre on-site. Treat yourself to some rest and relaxation at FitnessCLUB, the on-site spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Japanese cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities, such as 2 coffee shops/cafes and a hair salon.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Full breakfast (surcharge), 2 outdoor tennis courts and self-parking (surcharge)
  • 17 meeting rooms, a porter/bellboy and concierge services
  • Wedding services, bike parking and multilingual staff
  • Guest reviews give top marks for the helpful staff and proximity to public transport
Room features
All 525 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free Internet and safes. Guest reviews speak positively of the cleanliness, size rooms at the property.
More conveniences in all rooms include:
  • Shower/bath combinations, free toiletries and hairdryers
  • 32-inch LCD TVs with digital channels
  • Wardrobes/cupboards, fridges and electric kettles

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,200 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,830 per person
  • 10 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar

Restaurants on site

  • ALL DAY DINING SATSUKI
  • FRENCH CUISINE SAKURA
  • ISSHIN
  • TEPPANYAKI KEYAKI

Things to do

  • 2 outdoor tennis courts
  • Art gallery
  • Full-service spa
  • Gym
  • Seasonal outdoor pool
  • Shopping centre
  • Spa tub

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms

Outdoors

  • On a river

Full-service spa

  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Lift (110 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 1986
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast Included room rate for children ages 3 and younger who share existing bedding with parents.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Pool fee: JPY 6000 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately JPY 4830 per person
  • Self-parking fee: JPY 1200 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Facilities fee: JPY 3850 per person and includes use of: sauna; spa tub; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The optional pool fee varies from JPY 5,000 - 6,000 per person, per pool session. The listed optional pool fee applies to guest ages 13 and older for access to the pool 9 AM-4 PM. The pool fee for children ages 4-12 is JPY 2,000 per child, and ages 0-3 at no charge.
This property requires children 0-3 years old to wear waterproof pants in the pool.
Access to the night pool 6:30-10 PM is available for guests ages 18 and older by reservation only.

We should mention

The seasonal pool will be open from 13 July to 08 September
Pool access available from 9:00 AM to 4:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa
Guests with tattoos are not able to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Otani Osaka
Hotel Osaka New Otani
Hotel Otani Osaka
New Hotel Otani Osaka
New Otani Hotel Osaka
New Otani Osaka
Osaka Hotel New Otani
Osaka New Otani Hotel
Osaka Otani Hotel
Otani Hotel Osaka
Hotel New Otani
Hotel New Otani Osaka Hotel
Hotel New Otani Osaka Osaka
Hotel New Otani Osaka Hotel Osaka

Frequently asked questions

Does Hotel New Otani Osaka have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 4:00 PM.

How much does it cost to stay at Hotel New Otani Osaka?

As of 16 Jun 2024, prices found for a 1-night stay for 2 adults at Hotel New Otani Osaka on 16 Jul 2024 start from £119.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel New Otani Osaka pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel New Otani Osaka?

Self-parking is available for JPY 1200 per night.

What time is check-in at Hotel New Otani Osaka?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel New Otani Osaka?

Checkout is at noon. Late check-out is available for a fee.

Where is Hotel New Otani Osaka located?

Located in Chuo, this luxury hotel is within a 15-minute walk of Osaka-jō Hall and Osaka Castle. Dotonbori Glico Sign and Tsutenkaku Tower are also within 6 mi (10 km). Osakajo-koen Station and Ōsakajōkōen Station are within a 5-minute walk.

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1314 out of 1746 reviews" "
Rating 8 - Good. 324 out of 1746 reviews" "
Rating 6 - Okay. 68 out of 1746 reviews" "
Rating 4 - Poor. 19 out of 1746 reviews" "
Rating 2 - Terrible. 21 out of 1746 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

SHUANGQUAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent service. Food is great. Easy access to public transportation.
Stayed 4 nights in Jun 2024

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally will stay here again when i visit Osaka
Stayed 8 nights in Jun 2024

10/10 Excellent

Amir, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with beautiful interior and rooms. The staff is excellent and very helpful. There are many excellent dining options available at the hotel, some providing options for in-room dining. The hotel is close to Osaka Castle with a beautiful park around it, making it very walkable.
Stayed 1 night in Jun 2024

10/10 Excellent

Mary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here. End of story. Amazing staff, views from room,breakfast buffet and very close to transit station. Superb deal for cost of room.
Stayed 1 night in Jun 2024

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

SOKKOO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Fantastic location. Excellent staff and facilities
Stayed 6 nights in Jun 2024

2/10 Terrible

Samantha

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I hate leaving negative reviews, but I need to warn others before booking. I’m not sure how this Hotel has such high ratings. Pros: Castle view room is incredible! The location is convenient when wanting to visit Nara and Kyoto. Fast elevator. Cons: OUTDATED ROOMS!! Barely any outlets in the room, flat pillows, pink bathroom with industrial flush (the entire bathroom shakes when you flush), slow drainage in tub, the walls and doors have nicotine staining, probably dating back to the 60’s, breakfast buffet was HORRIBLE. I will leave you with this: this place has SO MUCH potential due to it’s location, but it needs some serious 2024 renovations. NOT WORTH THE OUTRAGEOUS PRICE WE PAID.
Stayed 4 nights in Jun 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service and Food/Drink options. Walking distance to Osaka Castle. Shuttle to the Shinkansen.
Stayed 1 night in May 2024

8/10 Good

Hanjie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Forgot something in the room. The staff has picked it up and packed for me waiting for pickup.
Stayed 2 nights in Jun 2024

General hotel information

Reasons to Book
Great Location & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5