Find hotels in Orono from £52

"Parking was good. Room was freezing. TV kept freezing and skipping making any use pointless. Curtains would not close fully making the lights from the streets come in making it difficult to sleep"

"The receptionist young lady was the best ever very nice, very professional and very kind"

"Breakfast excellent! Breakfast attendant great "

"New hotel = very clean. Only thing missing is a pool for the kids :)"

"I only wanted a muffin or bagle but both were stale. Coffee was OK but would have been nice if they had real cream."

"Everything was good bed was very comfortable would happily stay here again"

"Parking didn’t look safe at all. I asked for a 6 am wake up call and didn’t get one. The police were there on Saturday morning due to a husband and wife fighting with each other and their kid was running a muck everywhere. No fridge was on it the room like said online when we booked the room. My room was not cleaned and towels were not replaced after Friday night use had to reuse what was there. Call down no one answered. Saturday night the fight was on again with the same family. The mother was beaten the kid in the hallway. Husband was screaming at the wife. A dog was barking down the hallway both nights as he could hear them fighting. The lady that checked me in was great and the two males were absolutely useless. I hope I will never go there ever even if it was free. It’s was the worse experience I’ve ever had in every place I’ve ever stayed in. It was an absolute nightmare. "

"We chose this hotel because Best Western markets itself as clean, safe, and family-friendly, with amenities like pools and breakfast. Unfortunately, this stay did not reflect that standard. This is my second concerning experience with Best Western. During a previous stay at Best Western Plus Lamplighter Inn & Conference Centre, there were hazards including a protruding nail and unsafe pool conditions that led to a child being injured. This stay was worse. A staff member knocked and entered our room before I could respond while I was inside with my children and half dressed. This was a serious breach of privacy and safety. The room itself felt unsafe. The bathtub tap came off in our hands, flooring had visible gaps and uneven areas that could easily cause a fall, and electrical outlets were loose. We were moved to a second room, however the conditions were similar, indicating this was not an isolated issue. Cleanliness was unacceptable. There was thick dust throughout, and we found visible blood stains on the comforter that appeared to have been previously marked but not removed. The pool area showed clear water damage and maintenance concerns. Overall, this property appears poorly maintained, with patchwork repairs creating additional hazards. This environment is not consistent with Best Western’s values or a family-friendly brand and is hazardous to both guests and employees."

"Room was very clean and staff there are very friendly and helpful! "