Standard Twin Room, 2 Bedrooms, Balcony | Desk, free WiFi, bed sheets
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Reviews of Hotel Don Felipe

3 out of 5
Hotel Don Felipe
Corner of Larrazabal Street and, Bonifacio Street, Ormoc, Leyte

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 109 reviews" "
Rating 8 - Good. 47 out of 109 reviews" "
Rating 6 - Okay. 23 out of 109 reviews" "
Rating 4 - Poor. 7 out of 109 reviews" "
Rating 2 - Terrible. 4 out of 109 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Ali

Travelled with family
Disliked: Amenities
Vary old no proper management and maintenance no any single service in room even kettle for hot water not available stair case smell so bad no AC in reception area it’s like no oxygen no any even ventilation in reception area
Stayed 2 nights in Feb 2024

4/10 Poor

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities
No any service in room even cattle for hot water and shows in booking with breakfast but they refuse also no breakfast fast buffet it has 2 elevator but only 1 working they reception area no ac too hot
Stayed 1 night in Feb 2024

6/10 Okay

Silas, Columbia

Old hotel with old rooms but nice view to the ocean.
Stayed 1 night in Feb 2024

10/10 Excellent

James

Stayed 1 night in Jan 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the White House
This property is a great location, close to many major sites especially the White House. It’s reasonable in pricing, the breakfast is a plus.
Stayed 1 night in May 2022

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very poor internet connection, aircon very noise.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Good location, very accessible & friendly staffs.
Stayed 3 nights in Mar 2020
Response from Tessah on 18 Mar 2020
Thank you for staying with us. We appreciate your feed back.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to stay, see you next year.
Very nice place, i have been there 3 times and will be going back. Family friendly and suitable for business meeting and events.
Stayed 7 nights in Jan 2020
Response from Tessah on 22 Feb 2020
Thank you for choosing Hotel don Felipe. We appreciate your feedback

6/10 Okay

Verified traveller

Stayed 8 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The location is very comfortable. The hotel staffs were friendly. The hotel is very accessible to port, downtown, and route to towns. The hotel needs upgrading, however it is very clean. Their cafe has the best brewed coffee in whole Ormoc literary. Not expensive. Overall, I had a gread stay. Thanks! Antonia
Stayed 1 night in Dec 2019

8/10 Good

MELITA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

4/10 Poor

Rad, Vancouver

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Place is rundown. Compare to 2 years ago it’s just going down
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in and check-out was quick and hassle free. The personnel who assisted me was polite and hospitable as well as the front desk personnel. Location is perfect as it is near establishments and food stalls as well as a park. Specifically chose this hotel for its nice location, accessibility, and view. Maybe just needs to add a complimentary drinking water. Overall, my stay was good. 👍
Stayed 1 night in Oct 2019

10/10 Excellent

Garry, Los Angels

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location is good the employee was excellent and the food their was good i stayed there every year i go there.
Stayed 4 nights in Oct 2019

8/10 Good

Jerome

Liked: Staff & service
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Sad Experience
The restaurant management needs improvement. There was one morning when we wanted to have an early breakfast. We were actually the ones who literally opened the resto. Meaning, we were there at 6 am when the resto was supposed to be open already but the lights were not yet on. Anyway, we made our order of simply having pancakes for breakfast. It is sad to note that after 40 minutes we still did not have our pancakes. The staff were busy getting orders for room service and as other people were coming in, they entertained their orders. We did follow up at least 3 times and they said that it was coming. It did not come. They said another 15 minutes. When we said that we wanted to cancel our orders, one plate of pancakes came out but we were determined to leave since we will be late for our trip to another municipality. The management should realize that they need to follow the principle of " first in, first out". Meaning, they should handle the first order before the next order making sure that it is delivered to the customer on the right time. One thing more, they did not say how long it will take to cook the pancakes. It does not take an hour to cook one, does it?
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was great including the ocean, the coloured fountain at night. The breakfast in the coffee shop was also good. There was appropriate security at the door. The staff were friendly and helpful particularly organising our transfers from and to Tacloban airport. The noise from the bus station across the road was a bit annoying. The wifi was down but no fault of Don Filipe Hotel. A great stay
Stayed 4 nights in Sep 2019
Response from tessah on 1 Oct 2019
Thank you for staying with us. We appreciate your feedback.

6/10 Okay

Virg, Henderson

Business traveller, Travelled with partner
Liked: Staff & service
Good location with sea view in superior deluxe rooms.
Stayed 8 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old building. Open late entertainments near by. Cheap prices everywhere.
Stayed 1 night in Aug 2019
Response from Tessah on 22 Aug 2019
We appreciate your feed backs.

8/10 Good

Steven

Travelled with family
Liked: Cleanliness
Stayed here many times. Great location. Comfortable rooms but very dated. WiFi is poor. Food in restaurant is very good. Staff are friendly and accommodating. It’s a decent hotel for the price you pay. Would recommend for any traveller
Stayed 10 nights in Aug 2019
Response from Tessah on 22 Aug 2019
Thank you for staying with us. We appreciate your feedbacks.

8/10 Good

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5*
Everything was good. Thank you to Room service team and housekeeping team for the quick and efficient service. Staff are friendly and attentive. Delicious food and bev. Big room, comfy bed and pillows. Accessible location. Just a bit push of facilities and amenities, its deserve as 5* hotel.
Stayed 4 nights in Jul 2019
Response from Tessah on 7 Aug 2019
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Cres

Travelled with partner
Liked: Cleanliness, staff & service
location, location, location nice to have the room facing the ocean, perfect
Stayed 4 nights in Jul 2019
Response from Tessah on 7 Aug 2019
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Hawley

Liked: Cleanliness, staff & service, room comfort
Older hotel, but still comfortable
Don Felipe is an older hotel that I also used 20+ years ago. Though older, it still was a comfortable place to stay and suitable for those needing to hop on a ship since it is walking distance to the port. The restaurant within the hotel had amazing food.
Stayed 1 night in Jul 2019
Response from Tessah on 16 Jul 2019
Thank you for staying with us. We appreciate your feedback.

6/10 Okay

Verified traveller

front desk does not answer the phone promptly. ring up to10 x before someone will answer the phone.
Stayed 8 nights in Jun 2019
Response from Tessah on 7 Aug 2019
Our Apologies. We appreciate your feedback. Thank you

8/10 Good

Patrick

Liked: Staff & service
Good for the money
Not a bad hotel but needs some updating as it is beginning to show its age. Very friendly staff and great location near the pier. Close to entertainment and some great restaurants.
Stayed 2 nights in Jun 2019
Response from Tessah on 7 Aug 2019
We appreciate your feedback. Thank you for staying with us.

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Close to downtown and in front of the ocean which makes it a bit nicer
Stayed 6 nights in May 2019

8/10 Good

Verified traveller

Stayed 7 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Proximity to terminal and port.......................
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff & room service! Fairly clean rooms. Bad things is double needs only.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Love the location, beautiful view and close to everything. Lovely staff. Good rooms.
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's just a walk away from the port area. Very accessible to food chains and convenience store. Very near the plaza, museum, food park, and coffee shop.
Stayed 5 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view, otherwise poor
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It is an older hotel with the deferred maintenance becoming very obvious. I was put on the street side and the noise was very loud. It is convenient located to the terminal. I was able to walk there with my luggage. It is okay to stay there but there is nothing no drinking water, or bathroom amenities only paper thin bar of soap. But again I really liked the location and the staff was so very helpful
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
This is an old hotel that looks like it has been renovated piecemeal. There are lots of strange parts, like the fake granite plastic walls and bolted-on control panels for the elevators. The bathroom was in very good condition, but the doors look like they are from the 70s. The cleaning staff appears less than professional. Their break room on the fourth floor can be seen and they leave their dirty dishes around. I think some parts of the hotel might be abandoned. Everything worked fine, the hotel just seems to be kept up to a very minimal level.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location/Nice stay`
Nice Stay
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We always enjoy our stay, we like staying here because it’s close to transportation
Stayed 5 nights in Jan 2019
Response from tessah on 6 Feb 2019
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Verified traveller

Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Jan 2019

8/10 Good

Mercia

Liked: Staff & service
Disliked: Property conditions & facilities
Don Felipe Hotel
Staff very cheerful and helpful. Hotel very convenient location to church, park, market, terminals. There is no wifi in the room. Building old and needs to be upgraded.
Stayed 2 nights in Jan 2019
Response from Tessah on 6 Feb 2019
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Verified traveller

Great Location
Right by the pier and bus terminal, it is in a perfectly central place. Cross the road to enjoy the "plaza" (the seafront area) and walk down to the BBQ stalls. The hotel is adequate for your needs - nothing outstanding, but good enough for Ormoc.
Stayed 3 nights in Jan 2019
Response from Tessah on 14 Jan 2019
Thank you for staying with us. we appreciate your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2018

8/10 Good

Yves

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Eugene Patrick

Disliked: Property conditions & facilities
Business Trip
Hotel is quite old. Bathroom, at least needs to be updated. The location is ok. There are good restaurants near by.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Stayed 1 night in Dec 2018