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Mercure Newbury West Grange Hotel

Photo gallery for Mercure Newbury West Grange Hotel

Featured image
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Overview of Mercure Newbury West Grange Hotel

UNESCO Sustainable Property

Mercure Newbury West Grange Hotel

3.5 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Social distancing
Cox's Lane, Bath Road, Midgham, Thatcham, England

Explore the area

  • Popular LocationSt. Mary's Church (Thatcham)3 min drive
  • Popular LocationThatcham Nature Discovery Centre5 min drive
  • Popular LocationBucklebury Farm Park9 min drive
  • AirportOxford (OXF)44 min drive

Choose dates to view prices

About this area

Thatcham

Located in Thatcham, Mercure Newbury West Grange Hotel is in a rural area. St. Mary's Church (Thatcham) and Greenham Common are local landmarks, and travellers looking to shop may want to visit Broad Street Mall and Festival Place. Travelling with kids? Consider Thatcham Nature Discovery Centre, or check out an event or a game at Newbury Racecourse. Guests appreciate the hotel's quiet location.

What's nearby

  • St. Mary's Church (Thatcham) - 3 min drive
  • Thatcham Nature Discovery Centre - 5 min drive
  • Greenham Common - 7 min drive
  • Bucklebury Farm Park - 9 min drive
  • UK Wolf Centre - 9 min drive

Getting around

  • Thatcham Station - 2 min drive
  • Oxford (OXF) - 44 min drive

Restaurants

  • Coach & Horses - 7 min walk
  • Mandarin Court - 3 min drive
  • Bella Vita - 4 min drive
  • Szechaun Express - 4 min drive
  • Szechuan Inn - 4 min drive

About this property

Mercure Newbury West Grange Hotel

Family-friendly hotel with restaurant and bar/lounge
This smoke-free hotel features a restaurant, a bar/lounge and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning. All 62 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find TVs with digital channels, and other amenities include premium bedding and coffee makers.
Mercure Newbury West Grange Hotel offers 62 forms of accommodation with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Televisions come with digital channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Thatcham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Full breakfast available for a fee daily 8 AM–9:30 AM: GBP 10.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Playground

Family friendly

  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Polish
  • Romanian

Business services

  • Conference space
  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 10.50 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa and Mastercard; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mercure Newbury West Grange Hotel Thatcham
Mercure Newbury West Grange Thatcham
Mercure bury West Grange That
Mercure Newbury West Grange
Mercure Newbury West Grange Hotel Hotel
West Grange
West Grange Hotel
Mercure Newbury West Grange Hotel Thatcham
Mercure Newbury West Grange Hotel Hotel Thatcham

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 68 out of 244 reviews
5 - Excellent 28%
Rating 4 - Good. 126 out of 244 reviews
4 - Good 52%
Rating 3 - Okay. 31 out of 244 reviews
3 - Okay 13%
Rating 2 - Poor. 10 out of 244 reviews
2 - Poor 4%
Rating 1 - Terrible. 9 out of 244 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.2/5

Staff & service

3.6/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Staff & service
The limited number of staff were very friendly and helpful. The room was generally clean but for a Superior room was a bit basic and the one armchair was very worn. The room was not cleaned during stay which I can understand due to Covid, but tea tray not replenished and cups not replaced. Query waste bin changed prior to stay as false eyelash found stuck to bin liner! Short-staffed but no excuse for lack of cleaning dining table, as sat at same table 2 nights and husbands spilt gravy still there on 2nd night!
Stayed 2 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, clean comfy room. Nice communal, spaces in the property. Excellent breakfast.
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite location..lovely gardens...plenty car spaces...relaxing lounge area
Stayed 2 nights in Jul 2021

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel in the planet, because its like a small prison room, no air at the room, outside noise keep us all night awwke, it was like sleeping on the top of truck's engine. Very uncomfortable night, when we complain in the morning, they said someone will call us. Now two weeks no one care to say sorry. Very unfortunate night terrible customer service.
Stayed 1 night in Jun 2021

4/5 Good

Stayed 1 night in Jul 2021