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Reviews of Campanile Orleans La Source

3 out of 5
Campanile Orleans La Source
326 Rue Chateaubriand, Orléans, Loiret

Reviews

7.8

Good

Rating 10 - Excellent. 91 out of 352 reviews" "
Rating 8 - Good. 173 out of 352 reviews" "
Rating 6 - Okay. 55 out of 352 reviews" "
Rating 4 - Poor. 24 out of 352 reviews" "
Rating 2 - Terrible. 9 out of 352 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service
One bedside light didn't work but apart from that the room was fine. The setting is good, with wooded areas to walk the dog very close.
Stayed 1 night in Jan 2024
Response from THE DIRECTION on 18 Mar 2024
Dear MrWe appreciate this feedback regarding your experience at campanile Orleans la source.The “bedside lamp” problem has been resolved. We are sincerely sorry for this inconvenience.We are happy to learn that you enjoyed our wooded setting. It's an animal paradise.We will be very happy to welcome you again to our establishment.Best regards,THE DIRECTION

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
60th
staff and food was lovely let down by the condition of the room
shower didn't work properly
towel heater electrics exposed
hair on the door not ours
no plug for the sink
Stayed 1 night in Sep 2022

8/10 Good

Mike

Stayed 1 night in Aug 2022

10/10 Excellent

PHILOMENA

Stayed 4 nights in Jul 2022

8/10 Good

L

Stayed 1 night in Jul 2022

4/10 Poor

Patricia

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2022

10/10 Excellent

Andrew

Stayed 1 night in Jul 2022
Response from Manon, Directrice on 15 Jul 2022
Bonjour, Nous vous remercions d'avoir pris le temps de partager avec nous votre avis et espérons vous revoir parmi nous pour un séjour futur. Bien à vous.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

2/10 Terrible

Marc

Travelled with family
Disliked: Staff & service
I arrived at 11:05, delayed due to roadworks. The hotel gates were locked, no reply from the hotel phone number, and Campanile's help desk closes at 8pm. I had to find alternative accommodation.
Stayed 1 night in May 2022
Response from Juliette - Adjointe de Direction on 15 May 2022
Hello, I take note of your comment and apologize for this unfortunate experience. However, I am very surprised by your statements because we have a late arrival procedure well in place and never close the hotel without our customers having received instructions for their arrival. Maybe you haven't seen the voicemail that we most certainly left for you? Once again I am sorry that you were unable to take advantage of our establishment and sincerely hope to have the opportunity to welcome you during your next visit to Orléans. Regards, Juliette, Executive Assistant

6/10 Okay

john

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very nice restaurant but the accommodation is ancient and needs refurb. The beds were comfortable though. No English speaking tv channels.
Stayed 1 night in Apr 2022
Response from Juliette - Adjointe de Direction on 4 May 2022
Bonjour, Merci pour votre retour. Nous prenons en compte vos remarques. Bien à vous,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay overnight, outside of Orleans city with a safe enclosed carpark, stopping enroute to Cherbourg.
Stayed 1 night in Jan 2022
Response from Juliette - Adjointe de Direction on 1 Feb 2022
Hello, Thank you for your return. We are glad you enjoyed your stay with us. Regards, Juliette, Executive Assistant

8/10 Good

Brian

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2021
Response from Juliette - Adjointe de Direction on 21 Dec 2021
Bonjour, Merci pour votre retour qui fait très plaisir à toute notre équipe. Au plaisir de vous recevoir de nouveau. Nous en profitons également pour vous souhaitez de très belles fêtes de fin d'année. Bien cordialement, Juliette, Adjointe de Direction

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Functioal clean room with comfortable bed, easy parking and onsite restaurant.
Stayed 2 nights in Sep 2021
Response from Juliette - Adjointe de Direction on 21 Sept 2021
Dear customer, Thank you for this review about your stay. We are glad your enjoyed our etablishment. Hope to see you again, Regards, Juliette, Executive Assistant

10/10 Excellent

RICHARD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff on reception gave really nice welcome even thou it was late, very much needed after a long day travelling. Comfy bed and nice quiet rooms. Perfect for a stopover.
Stayed 1 night in Sep 2021
Response from Juliette - Adjointe de Direction on 20 Sept 2021
Dear customer, Thankyou very much for your comment. We are delighted that you have noted the quality of the reception at the reception. We work daily to offer you the best services. Goodbye, Juliette, Executive Assistant

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stopover
Stayed 1 night in Aug 2021
Response from Juliette - Adjointe de Direction on 31 Aug 2021
Hello, Thank you for your review about our etablishment. We are glade you enjoy your stay. See you soon, Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love their cold buffet dinner and desserts. The staff were lovely too.
Stayed 1 night in Oct 2019
Response from Juliette on 31 Oct 2019
Dear Customer, All the team thank you for your evaluation of your stay. Regards, Juliette, Front Office Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location although we had difficulty finding it. The welcome was warm and the facilities good.
Stayed 1 night in Oct 2019

6/10 Okay

A I

Stayed 1 night in Sep 2019

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnighter
Great place for overnight stop , friendly staff and good restaurant
Stayed 1 night in Sep 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It wasn't clear check in was until.11.
Stayed 1 night in May 2019

8/10 Good

Samantha, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately our room was a bit noisy. But it was half term so there were lots of kids. The reception staff were marvellous & even waited for us to arrive to check in as we'd been held up at the Channel Tunnel.
Stayed 1 night in Oct 2018

10/10 Excellent

Jon, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Orleans - good for dogs
The hotel is good for dogs and had surprisingly good food and was good value all round. Staff were extremely helpful and whilst accommodation is basic it is clean and very adequate and I would stay for dinner if you want nice basic food done well and very good value.
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Receptionist spoke in French to me very quickly even though I asked her to slow down as I couldn’t understand. Room was clean but smelt of damp and was very small and dank. Breakfast average but waitress in the evening was very pleasant and helpful and the dinner was also just average. The hotel needs a total renovation and was expensive for what we had.
Stayed 1 night in Sep 2018

8/10 Good

Simon, Cornac, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A welcome Haven to come to after a long journey.
As always, my family and I have stayed at our favourite Campanile - Olivet la source. The welcome is always warm, the food greatly improved and the service excellent.
Stayed 1 night in Aug 2018

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and value
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet, clean and easily reached hotel a little out of Orléans .Staff excellent and friendly.
Stayed 1 night in May 2018

8/10 Good

Hilary

Liked: Cleanliness, staff & service, room comfort
Very convenient. Renovation in progress on balcony.
Stayed 1 night in Feb 2018

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good for a stop over but very expensive for a normally inexpensive hotel chain
Stayed 1 night in Nov 2017

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Used this hotel a few times ideal for overnight stay when travelling to U.K. Or Spain. Not far off the motorway and good clean hotel in quiet area. Using it again in a few weeks on route back to spain
Stayed 1 night in Jul 2017

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

irena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stop over the night visiting Loire Valey
It was a good short stay. Thank you for great service!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

sue, scotland

Liked: Cleanliness, staff & service, room comfort
Close to motorway
We were travelling a long way.so arrived quite late but it was no problem and we still were able to get a hot meal

10/10 Excellent

judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice owners
a very well run small hotel with good service I would return.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
St Cyr En Val
Hotel was average with a small room and basic furnishing, but well situated for my business trip being in a quiet area and in close proximity to my destination.

8/10 Good

Charlotte, Cornac, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Campanile Orleans La Source
We have stayed here many times and have never been disappointed. The hotel is well situated, clean and comfortable. the service is friendly and pleasant. The accommodation and food have recently been upgraded and the hotel offers a far higher standard of dinner than formerly. Orleans is very convenient for those travelling south from Calais, and is within reach of lovely places on the Loire for those wanting to explore this area of France.

10/10 Excellent

Jackie, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean and comfortable hotel
Had an overnight stop en route. The room was clean, well presented and warm. The food in the restaurant for an evening meal was good and reasonably price. The staff were friend and the service was good.

10/10 Excellent

Robin, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an overnight stay at the hotel on our way to the Dordogne area. We were pleasantly surprised by the comfort and cleanliness of the room and the adjoining wet-room, despite the rather garish colours of the cloths hanging area.After a well presented meal in the hotel restaurant we had an excellent nights sleep before continuing on our journey. We would use this hotel again

8/10 Good

Valerie, Ipswich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stop over
Great stop over on way to spain, close to motorway, good restaurant serving dinner and breakfast, friendly helpful staff.

6/10 Okay

Old grumps

Liked: Cleanliness, staff & service
Revamped but still a bit cramped
We came back to this hotel because it had a revamp. The room was still as cramped but the shower was good and bed more comfortable. The buffet dinner is very good and excellent value.

8/10 Good

Beatrice

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Coralie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from LA DIRECTION on 18 Mar 2024
Madame, bonjour Nous vous adressons nos remerciements pour ce retour très positif suite à votre séjour dans notre établissement.Nous essayons de faire notre maximum pour satisfaire notre clientèle. Nous espérons vous revoir très prochainement dans notre établissement. Bien à vous, LA DIRECTION

8/10 Good

RENE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cadre agréable .Calme .
Stayed 1 night in Nov 2023

10/10 Excellent

PETIT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

jacqueline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super endroit, personnel sympatique i
Stayed 3 nights in Nov 2023

10/10 Excellent

Hervé

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait
Stayed 1 night in Oct 2023

10/10 Excellent

CHRISTIANE

Stayed 1 night in Oct 2023
Response from Poirier-Rousseau Manon on 25 Oct 2023
Bonjour, Je suis ravie d'apprendre que votre séjour dans notre établissement a été à la hauteur de vos attentes. Nous éperons avoir l'occasion de vous accueillir de nouveau lors d'un prochain séjour.Bien à vous,

10/10 Excellent

Jean Luc

Stayed 1 night in Sep 2023
Response from Poirier-Rousseau Manon on 25 Oct 2023
Bonjour,Nous vous remercions d'avoir pris le temps de nous laisser cette jolie note et espérons vous revoir prochainement dans notre établissement.Bien à vous,

2/10 Terrible

Paul

Stayed 1 night in Sep 2023
Response from Poirier-Rousseau Manon on 11 Oct 2023
Bonjour,Je suis navrée d'apprendre que votre séjour n'est pas été à la hauteur de vos attentes. Je vous invite à me contacter directement afin d'échanger sur les points qui vous ont posé soucis, n'ayant pas de détail.Bien à vous.