Ratings based on 1,092 Verified Reviews

4.3 out of 5
87% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Perfect location

Posted 20-Mar-2017
Location, location, location.... awesome happy hour specials and the hotel is close to everything. Rooms were large and clean. Overall great hotel.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Mar-2017
Beautiful hotel. Friendly staff. Clean comfortable nice restaurants.
1out of 5
by A verified traveller

Very Poor Reservation Staff

Posted 15-Feb-2017
Pros: Nothing good with staff!
Cons: Help customers when there is an issue that was not the customers fault!!!
Location: Not worth it...
After having a reservation issue with booking contacted the hotel. The hotel team was unconcerned that there was a computer book problem and would not credit or assist with cancel booking??? Not Customer Friendly!
5out of 5
Recommended
for Everyone
by A verified traveller from Chicago

Posted 13-Jan-2017
Beautiful hotel, very clean. Staff very helpful. Close to Universal Studio.
5out of 5
Recommended
for Everyone
by A verified traveller

Great Location

Posted 05-Jan-2017
Love this hotel, friendly staff and updated rooms:) it has restaurant, deli, bar all in one. Only thing is the $20 per night parking fee, that's a No No
4out of 5
Recommended
for Everyone
by A verified traveller from san antonio, texas

confortable, nice and convenient

Posted 05-Jan-2017
It's clean, in good condition, with several restaurants in place and crossing the street, close to Universal Resort.
4out of 5
Recommended
for Everyone
by A verified traveller

Nice close to attractions

Posted 04-Jan-2017
Pros: Everything
Cons: The noise level from other guest.
Location: It was located close to everything, you could either walk or drive.
This hotel had a lot of nice amenities. I enjoyed the poolside bar they had a great happy hour and the food was good at all the restaurants located on site.
5out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 02-Jan-2017
Wonderful exerience, nice and helpful staff, super location.
5out of 5
Recommended
for Everyone
by A verified traveller from Jamaica

Great Choice of Hotel on I Drive

Posted 02-Jan-2017
Pros: Location
Cons: Room cleaning - we didn't get all our towels and room was not properly cleaned on final day
Location: Pointe Orlando, Premium shopping outlets, Pharmacy, restaurants, all the attractions of I drive
We were really glad that we selected this hotel. It is on International Drive but away from the fray and busyness but at the same time it is an easy bus or trolley ride to the outlets and scores of restaurants. If you like walking you can easily stroll to most places that you need to. It is right across the street from the Pointe Orlando and lots of restaurants and some cute little stores including our newest find Charming Charlies. The staff is very friendly and pleasant and the rooms are great. Good in house dining options including Starbucks and a nice pool area.
5out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel

Posted 31-Dec-2016
A one stop shop everything you needed was at the hotel!!! Pool was beautiful, food at restaurants was great and economical. The check-in and I check-out process was really quick. GREAT Christmas getaway