Ratings based on 1,036 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller

They didn't report "Pool was closed 4 maintenance"

Posted 03-Dec-2016
Pros: not much
Cons: They should tell their customers when making a reservation that the pool will be closed during their stay
Location: The closed pool put a damper on everything - they should have told us when we were made the reservation.
We were looking forward to swimming in the pool. However, when we booked our reservation in advance, they did not disclose that the pool would be closed for annual maintenance during our stay.
3out of 5
by A verified traveller from US

Hotel is nice

Posted 01-Dec-2016
The hotel itself is nice however the pool and hot tub were closed. We left after two days and went to the Rosen Centre.
4out of 5
by A verified traveller from Greenacres, United States of America

Very nice hotel!

Posted 26-Nov-2016
Pros: The rooms were clean and nicely decorated and the staff very accommodating , you can get food late at night.
Location: Great location
I enjoyed my stay at this hotel the. The pool was out of commission during our stay which was not an inconvenience to us because we were there for Thanksgiving and would not of had much time to use it. I would definitely stay here again it's in a great location near a lot of restaurants and shops.
5out of 5
by A verified traveller from Fl

Love the location .

Posted 05-Oct-2016
Location was really closed to restaurants and walking distance.Everyone was really friendly and happy to help. They take care of our disable parking and turne it to valet parking without extra fees. Awesome!
5out of 5
by A verified traveller from Huntsville

Nice Hotel, that is Close to everything.

Posted 29-Sep-2016
We had a great experience while staying at the Rosen Plaza Hotel. The rooms were clean and decently appointed. The staff was very pleasant to deal with and all seem to have a good attitude. But my favorite part was the location. You could walk out of the hotel and go to a wide variety of upscale restaurants, shops, entertainment and great night life. Pointe Orlando was right across the street.
4out of 5
by A verified traveller

at the hear of international drive

Posted 25-Sep-2016
Pros: Friendly staff
Within walking distance of hotels convention center and restaurants
5out of 5
by A verified traveller from Devon Uk

Lovely friendly hotel

Posted 14-Sep-2016
Pros: Everything
Cons: The only thing I can think of, is the pool needs cleaning on the bottom around the filters.
Location: Loads to do nearby, I Drive, pointe Orlando, loads of restaurants etc
What a lovely friendly comfortable hotel. Haven't got a negative thing to say. We were upgraded to a suite free of charge because it was our wedding anniversary whilst we were there, and it as very much appreciated. All the staff were great, from the maids to reception. We ate in Jacks and Matisse and 39 bar, all were great. Could have easily stayed longer.
5out of 5
by A verified traveller

Excellent hotel wotth the price

Posted 10-Sep-2016
Stood there for four day very clean rooms,are nicer then I expected can wait for my next vacation
2out of 5
by A verified traveller from UK

Would not return.

Posted 10-Sep-2016
View over construction works, noise from machinery. Loud air conditioning unit in room, television faulty. Shower loose. Rude house keeping staff ( one of a few). No sauna, small gym.
4out of 5
by A verified traveller

Posted 08-Sep-2016 on Hotels
Very disappointed that no one helped us get our luggage into our room. No one even offered to help.