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Overview of Gaylord Palms Resort & Convention Center

Photo gallery

Guest reviews

4.3 / 5Excellent
2,476 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

Popular LocationOld Town5 min drive
Popular LocationCelebration Golf Club5 min drive
RestaurantLogan's Roadhouse16 min walk
RestaurantBaskin Robbins/Dunkin Donuts17 min walk
AirportOrlando, FL (MCO-Orlando Intl.)24 min drive

Choose dates to view prices

  • Room, 2 Queen Beds, View (Main Atrium View)

    4.5/5 guest room rating

    Room amenities

    • 409 sq ft
    • Sleeps 4
    • 2 Queen Beds
    Show more
  • Room, 2 Queen Beds (Emerald Bay)

    4/5 guest room rating

    Room amenities

    • 410 sq ft
    • Sleeps 4
    • 2 Queen Beds
    Show more
  • Room, 1 King Bed, View

    4.6/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed
    Show more
  • Room, 2 Queen Beds, View

    4.5/5 guest room rating

    Room amenities

    • 410 sq ft
    • Sleeps 4
    • 2 Queen Beds
    Show more
  • Room, 2 Queen Beds (Emerald Bay, Main Atrium View)

    4.4/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    Show more
  • Room, 1 King Bed, View (Main Atrium View)

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed
    Show more
  • Room, 2 Queen Beds, View (Atrium View)

    4.1/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    Show more
  • Room, 1 King Bed, View (Atrium View)

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed
    Show more
  • Room, 1 King Bed (Emerald Bay)

    Room amenities

    • Sleeps 3
    • 1 King Bed
    Show more
  • Room, 1 King Bed, View (Emerald Bay, Main Atrium View)

    Room amenities

    • Sleeps 3
    • 1 King Bed
    Show more

About this area

Kissimmee

Located in Kissimmee, Gaylord Palms Resort & Convention Center is in the suburbs and near theme parks. Disney Springs® is worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Disney's Animal Kingdom® Theme Park and Epcot®. Travelling with kids? Don't miss Gatorland® and Universal’s Islands of Adventure™. Spend some time exploring the area's activities, including golfing.

Visit our Kissimmee travel guide
Popular Location

What's nearby

  • Old Town - 5 min drive
  • Celebration Golf Club - 5 min drive
  • ESPN Wide World of Sports - 8 min drive
  • Disney Springs® - 14 min drive
  • Disney's Hollywood Studios® - 17 min drive

Getting around

  • Orlando Station - 21 min drive
  • Orlando, FL (MCO-Orlando Intl.) - 24 min drive

Restaurants

  • Old Hickory Steakhouse — 1 min walk
  • MOOR — 1 min walk
  • Logan's Roadhouse - 16 min walk
  • Baskin Robbins/Dunkin Donuts - 17 min walk
  • Denny's - 19 min walk

About this property

Gaylord Palms Resort & Convention Center

4-star, family-friendly resort near Old Town
This smoke-free resort features 6 restaurants, 2 outdoor pools and a full-service spa. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, free water park access, 2 bars/lounges and a health club are on-site. All 1416 rooms provide conveniences such as fridges and coffee makers, plus wireless Internet access (surcharge) and Smart TVs with cable channels. Other amenities available to guests include wired Internet (surcharge), Netflix and room service (during limited hours).
Gaylord Palms Resort & Convention Center offers 1416 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. Smart televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
2 the outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a complimentary water park, a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Relâche Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.

Property amenities

Internet

Available in all rooms: WiFi (USD 14.99 per day), Wired Internet (surcharge)
Available in some public areas: Free WiFi

Parking and public transport

Self parking: USD 26 per night
Valet parking: USD 38 per day
Return airport shuttle (surcharge)
Local area shuttle (surcharge)
Free theme park shuttle
Limo/town car service

Food and drink

Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 10.00-25.50 for adults and USD 10.00-25.50 for children
6 restaurants and 2 coffee shops
2 bars/lounges and 1 poolside bar
Room service available
Coffee/tea in a common area

Things to do

2 outdoor pools
2 hot tubs
Aerobics classes
Arcade/game room
Children's pool
Fitness centre
Free water park access
Full-service spa
Playground
Sauna
Shopping
Steam room
Yoga classes

Family friendly

2 outdoor pools
Arcade/game room
Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
Free cots/infant beds
Free theme park shuttle
Free water park access
In-room childcare (surcharge)
Laundry facilities
Playground
Fridge
Rollaway/extra beds (surcharge)
Waterslide

Conveniences

ATM/banking services
Ballroom
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
Spanish

Business services

Business centre
Meeting rooms
Conference centre (406662 square feet of space)

Outdoors

Garden
Pool cabanas (surcharge)
Pool umbrellas
Terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massages
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

More

Couples dining
Romance packages available
Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Ceiling fan
Free cots/infant beds
Hypo-allergenic bedding
Rollaway/extra beds (surcharge)

Bathroom

Designer toiletries
Hairdryer
Shampoo
Soap
Toilet paper

Entertainment

TV channels
Netflix
Films for purchase
Premium channels
Smart TV

Food and drink

Champagne service
Coffee/tea maker
Fridge

More

Connecting rooms available
Desk
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in between 4 PM and 4 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Renovations and closures

This property is closed from 23 March 2020 to 17 June 2020 (dates subject to change).

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night.
Free cots (infant beds)

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 34.35 per accommodation, per night
The resort fee includes:
  • Pool access
  • Health club access
  • Fitness centre access
  • Internet access
  • Newspaper
  • Phone calls
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 10.00 and USD 25.50 for adults, and USD 10.00 and USD 25.50 for children (approximately)
  • Fee for in-room wireless Internet: USD 14.99 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.99 per day (rates may vary)
  • Self-parking fee: USD 26 per night (in/out privileges)
  • Valet parking fee: USD 38 per day (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
All taxes and fees are included in the room rate for any reservation where payment is made at time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Gaylord Palms Resort Kissimmee
Gaylord Palms Resort
Gaylord Palms Kissimmee
Gaylord Palms
Gaylord Palms Orlando
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Hotel Kissimmee
Gaylord Palms Resort Convention Center
Gaylord Palms Resort & Convention Center Resort
Gaylord Palms Resort & Convention Center Kissimmee
Gaylord Palms Resort & Convention Center Resort Kissimmee

Guest reviews

4.3
Excellent
5 - Excellent
1,541
4 - Good
524
3 - Okay
219
2 - Mediocre
97
1 - Poor
95
4.5
Cleanliness
4.4
Service and Staff
4.5
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property was extremely clean and well maintained. Only one restaurant, bar, and coffee shop were opened due to the lack of customers during this time. The staff were extremely friendly and accommodating. My 7 and 9 year old enjoyed the pool, water park, flow rider, and the outdoor movie and snow cones! We will definitely be back!

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was perfect. The room was very clean, pool was amazing, perfect weekend getaway

Stayed 2 nights in Mar 2020

1/5

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Mar 2020

    3/5

      This traveller didn’t leave comments with their review
      Stayed 3 nights in Mar 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities
      • Disliked: Amenities

      Stayed 1 night in Mar 2020