Ratings based on 1,738 Verified Reviews

2.6 out of 5
38% of guests recommend
2.7 Room cleanliness
2.9 Service & staff
2.7 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
1out of 5
by A verified traveller from New Jersey

Horrible!

Posted 24-Feb-2017
Pros: Nada
Cons: Lo dudo
Location: No averigue porq como estaba tan sucio no provoca hacer nada, tenia una piscina pero ni ganas de meterce.
El hotel es sucio, incluye un desayuno horroroso, nunca vinieron a limpiar las habitacion y estuve en el hotel por 4 noches ni un dia lo limpiaron, cuando llamas para pedir toallas quieren q tu vayas a recojerlas o se demoran como 45 minutos. Muy mala la experiencia , nunca mas y no lo recomiendo.
3out of 5
by A verified traveller

Cheap Hotel with OK accomadations

Posted 21-Feb-2017
Pros: Price, Location
Cons: Internet, Dated Furnishing
Location: Food is close and short driving distance to most attractions.
Hotel is a little dated but it was cheap and decently located. The internet was awful and could barely hold a connection for longer than 10 minutes without disconnecting.
1out of 5
by A verified traveller from miami

Worst experience ever!

Posted 18-Feb-2017
Pros: Only one staff member that was nice enough to offer help.
Cons: Everything from the people that work there specially in the front desk to the managers to The room conditions.
We got there like a midnight and the room that we got was boiling hot because they left the heater on really really hot. When we call front desk no one picked up the phone so we had to walk all the way to the front so that they will talk to us and check the room. Finally after more than an hour waiting outside, a maintenance worker saw us and told us nobody had told him to come and check the room so he came in for help. I ask him to please switch our rooms and the front desk took a while to do that. When we get to the other room the curtains were broken and I had to put a hair clip to close them just to finally sleep. Next morning we went to breakfast which ended at 10 in the morning we got there at 9:25 in there was nothing left. I went to the front desk to tell them about the curtains and they said they will send someone. Nobody went to fix them. By the time we came back at night the room was messy. nobody went to clean it either. Besides that The night of check-in they charge me the total amount including the taxes and fees but then I got another charge on another credit card Of the same fees. When I go back to explain everything that happened the manager didn't not call me back so I insisted untill I finally talk to someone and no matter what I told them they could not give me the refund on those extra fees and I got charged twice. The staff was very rude in the room conditions were horrible.I will never ever stay there truly will not recommend it for anybody!
1out of 5
by A verified traveller from Virginia

We walked in the hotel door and right back out.

Posted 13-Feb-2017
Pros: Nothing.
Cons: Expedia could improve their site by not endorsing the hotel.
Location: The location is scary! I was afraid to take my child out of the Uber. Our driver considered declining because of the location.
This was the most disgusting hotel that I have ever seen. I am not exaggerating when I say horror movie gross. We were referred to this hotel by Expedia. I will no longer use Expedia to book a hotel, flights or car service again. The hotel currently looks nothing like the photos that Expedia shows and the hotel staff was rude beyond words. There is a strip club next door that was conveniently cropped out of all the hotel photos. There is also a “massage salon” (with a pimp) in the hotel. Of course, there were no refunds or cancelations, so my family and I sat in the lobby and made reservations at a Disney resort and walked right back out the door.
1out of 5
by A verified traveller

Never stay here

Posted 12-Feb-2017
There are so many things wrong with this hotel to even mention here but here are just a few things... The pictures are not of the hotel you booked It is loud Dirty Outdated Doors don't deadpolt shut Doors don't shut all the way I felt very unsafe stay at this hotel and i will never go back and stay at this hotel.
4out of 5
Recommended
for Everyone
by A verified traveller

nice hotel at a great price

Posted 12-Feb-2017
Pros: location is perfect , nice hotel at a good price
Cons: more friendly staff
Location: great location close to attractions and restaurants
stay 2 night everything was good nice room king size bed very comfortable
2out of 5
by A verified traveller from orlando

Never go back again

Posted 11-Feb-2017
It was terrible for the price I paid, there was no wifi at all, the break fast was terrible, it was just bread and butter, from all type of cereal the cheapest one cornflex, in the break fast area almost every body bring their own break fast to eat, no facility , I called service desk to help some thing in my room no body came, the hotel was too old and not clean, don't waste your money
2out of 5
by A verified traveller from Georgia

Decepcionada

Posted 10-Feb-2017
Pros: NADA
Cons: DEBEN MEJORAR TODO!
Location: Es muy céntrico el hotel.
Primero en el check in estuve esperando como 2 1/2 horas. La muchacha que estaba, no era Latina, no me atendía y siguió en el counter sin tan siquiera mirarme, cuando pregunte me dijo "wait until 3pm". Pero cuando llegaron unas personas que conocía las atendió y le entregó llaves antes de las 3pm y antes que a mi, que llevaba esperando en el lobby todo ese tiempo. Entrando al cuarto, la alfombra era peor que pararse en la calle... tan sucia como el fango! Las Toallas eran como para scrub!!! Y los cuartos NUNCA los hicieron, no botan la basura y no cambian ni las toallas, a menos que uno mismo vaya a buscarlas. En general, el peor hotel en el que me he hospedado!
1out of 5
by A verified traveller

Posted 08-Feb-2017
head board fell on my head.breakfast what breakfast dirty room all they do is make the bed
2out of 5
by A verified traveller

Roomba is ok but needs work

Posted 06-Feb-2017
Had bugs in our room. The hotel staff tried their best to help us but they was very busy and took a very long time to move us to a different room. The room we moved to had silver fish in the bathtub but we made the best of it. I like the setup of the rooms but it was outdated. I like the location. It's right next to Fun Spot and Oldtown.