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Reviews of Motel 6 Kissimmee, FL - Orlando

2 out of 5
Motel 6 Kissimmee, FL - Orlando
5731 W Irlo Bronson Highway, Kissimmee, FL

Reviews

7.4

Good

Rating 10 - Excellent. 417 out of 1005 reviews" "
Rating 8 - Good. 208 out of 1005 reviews" "
Rating 6 - Okay. 140 out of 1005 reviews" "
Rating 4 - Poor. 85 out of 1005 reviews" "
Rating 2 - Terrible. 155 out of 1005 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Is great
Stayed 2 nights in Apr 2024

4/10 Poor

Ruth

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty when we checked In We Booked room with a microwave never got one No one came to do trash or towels second day and when i asked i had to bring down my dirty ones myself and get clean ones no housekeeping Dog barked all day and night next door People hanging g out all on the stairs all night The entire experience was unsettling
Stayed 2 nights in Apr 2024

2/10 Terrible

Wayne

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

2/10 Terrible

Cilene

Travelled with family
The sink is not working. There is just one bed. The room smell tabaco
Stayed 1 night in Apr 2024

8/10 Good

mtir

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in Apr 2024

2/10 Terrible

Ashleyann

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was roaches in our room. I just couldn’t take lol
Stayed 1 night in Apr 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Donna

Stayed 1 night in Mar 2024

4/10 Poor

Ivan

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
To many crack head and hookers running around the property all night yelling all night no type of room cleaning i ask for and not one time did the come clean the room i had to use my own towels do to no one came to bring fresh towels but the pool was very nice
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Ivan, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel 6 is my go to anytime I'm at Disney. It's inexpensive, minutes from the Disney parks and has a lot of restaurants nearby. Their customer service is top notch and they have earned my business time and again.
Stayed 5 nights in Apr 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Ryan, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Natalie #Team6

4/10 Poor

Rafael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was no ambient
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Rafael, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Apr 2024
Response from Nancy Y. on 16 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Fernando, Kissimmee

Liked: Cleanliness, staff & service, property conditions & facilities
Super place for stay and pass days of vacation
Stayed 1 night in Apr 2024
Response from Nancy Y. on 16 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Sahir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is incredible
Stayed 1 night in Mar 2024
Response from Nancy Y. on 16 Apr 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Cherryl

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and not dated. Would stay there again.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi CherrylWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

2/10 Terrible

Dhaixa

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi Dhaixa, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

rochelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice floors
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi Rochelle,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Sahir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best bang for your buck
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi Sahir,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

8/10 Good

Shukri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms!
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hey Shukri, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

6/10 Okay

Thomas

Business traveller
Liked: Cleanliness, staff & service
No fridge, no microwave, lots of arguing outside my door,
Stayed 4 nights in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi ThomasWe’re glad you enjoyed your stay! Lilith#Team6

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Location Nothing
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi Jaime,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The bed was comfy.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Luis, Thanks for your review, we really appreciate the support.Natalie #Team6

2/10 Terrible

Evandro

Disliked: Cleanliness, staff & service, property conditions & facilities
Guest at my room side talking loud, listening to music at 1:30am. I asked the staff to talk to them. It stopped. Then, at 3:30am, started all over again. That was the most horrible experience ever at a hotel stay. Strongly not recommend.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Evandro, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

April

Stayed 1 night in Mar 2024

6/10 Okay

Miriam

Travelled with family, Travelled with family and small children
The floors weren’t cleaned
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Miriam, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

8/10 Good

Kimberly

Stayed 1 night in Mar 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Alejandro, Thank you for the 5-star rating!Natalie #Team6

10/10 Excellent

Deyaneyra

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
it was close to everything by and easy to get to everything either by walking or by driving
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Deyaneyra,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

6/10 Okay

Antoine

Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
For the Price , its a correct hotel. Staff is nice and the area around is nice also.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Antoine,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Kaleena

Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 28 Mar 2024
Hi Kaleena,Thank you for the perfect rating!! Maz K.#Team6

2/10 Terrible

Kenneth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Kenneth,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Chris

Stayed 1 night in Mar 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 28 Mar 2024
Hi Michael,Thanks for your review, we really appreciate the support. Maz K.#Team6

8/10 Good

Jamille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the service, the location and the room was very spacious.
Stayed 5 nights in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Jamille, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

6/10 Okay

Terrell

Travelled with partner
Liked: Staff & service, property conditions & facilities
Room was musty smelling and looked like some mold on and around tub. Check in was easy and efficient
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 Terrible

MARSHALL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The management refunded my entire nightly fee because the ac filters hadn't been cleaned (I cleaned them myself) in nearly a year.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Lionel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly attendance
Stayed 4 nights in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Rebecca

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
After checking in, we noticed stains on the linens. The bathroom floor was really dirty and the shower had mold growing in it. We ended up going to the store to buy bleach, a scrub brush, linens, and two new pillows as the ones in the bed were almost non existent. We went to the office to inquire about getting extra pillows and were told there were none available. We overheard another guest speaking with the cleaning crew about the status of their room which became a screaming match between them. If it weren’t spring break and all the places around the area where we needed to be for a conference weren’t filled up, we would have left.
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 19 Mar 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 Terrible

Jose

Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi Jose,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Terrible

tanner

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very disappointed with my stay, staff was rude and my room was dirty and my door didn’t lock, there was people outside being loud all night
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

4/10 Poor

Priscilla

Disliked: Cleanliness, staff & service, property conditions & facilities
Took pictures of roaches crawling in bathroom and around bed. Towels had hair and pee around bottom of toilet.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Immediately was disgusted from how the place looked. As I walk upstairs to my room, my neighbor had a dog and looked like they lived there. As i open my room, It smelled like unwashed dog. I sprayed cologne, perfume and the stentch wouldn’t go away. As i go to take a shower, Pubes and woman hair were on the towels/ Soap bar. The towels had black footprints as they haven’t been washed. I have the ac on 60 and it’s barely working!! The filter in the AC is broken and you can see all the rust. This place is so nasty. would NOT recommend.
Response from Nancy Y. on 19 Mar 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and updated. The lady at the front desk was very sweet. Check in was fast and easy. Nice quiet area. Room was clean and comfy. Price was very affordable. I was expecting a run down hotel for the price but was wrong. Highly recommend if your on a budget
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk friendly, room clean, shower hot, TV worked - good price. Would have liked coffee pot in room, but coffee is offered in the lobby in the morning.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
McDonald’s coffee was a handy walk
Stayed 2 nights in Feb 2024
Response from Nancy Y. on 19 Mar 2024
Thank you for positively rating your stay!!Nancy Y.#Team6

10/10 Excellent

Edward, Norwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very clean and the beds are great.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 11 Mar 2024
Hi Edward,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

6/10 Okay

Benish, Jamaica

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was clean Sink was clogged No tooth paste and brush Staff was friendly Pool was clean
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 11 Mar 2024
Hi Benish, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

10/10 Excellent

John

Stayed 1 night in Mar 2024

10/10 Excellent

Shanell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience here was great. Check-in was quick. The room was had hard wood floors, a nice entertainment center and the beds were comfortable. The sink & bathroom was nice. The a/c made some noise however it was cold. I was stay here again.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Mar 2024
Hi Shanell,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

8/10 Good

Jaime

Stayed 1 night in Mar 2024
Response from Brand Experience Team on 14 Mar 2024
Hi Jaime,Thank you for positively rating your stay!!Maz K.#Team6