Ratings based on 964 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
87% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Very nice hotel, quite and clean

Posted 24-Jul-2016
Very nice people and staff in the Kitchen great Chief Javier very friendly
3out of 5
by A verified traveller from San Francisco, Ca

Nice hotel but service was just ok

Posted 22-Jul-2016
Pros: Comfortable bed, attractive lobby and restaurant.
Cons: The price. Good hotel but for the price I felt I should have been closer to the beach or at least had a better view.
Location: Typical Orange County location with a luxury car dealership across the street and Fashion Island down the road a bit.
This is a nice hotel that overlooks an interior bay. Half the rooms overlook a parking lot, which was my view. There is some charming outside seating with firepits and a small pool. The pool is accessed through the lobby/restaurant, which translated during my visit to a fat, shirtless dude walking in and out of the restaurant area repeatedly on his way, presumably, to the pool. The room was immaculate and quite large. The bed was amazing. I rent suites so my kids can have a separate sleeping area. I did not like this suite as compared to others because the door that divides the rooms was opaque glass panes, which let in a lot of light. The restaurant was okay for dinner. The breakfast was really good. Overall a nice hotel but I would not choose it again due to the high price, poor view, and distance from the beach.
5out of 5
by A verified traveller from Las Vegas

Beautiful Hotel Near Bay

Posted 21-Jul-2016
Pros: Location. Easy access to beach, shopping, freeway, nearby other towns such as Costa Mesa and Irvine.
Cons: No complaints here
Location: So Many options of things to do. We went to the Orange County Fair and several beaches and great eateries.
Great Newport Beach location within very close proximity to the Beach/ Newport Pier. Also not too far from Corona Del Mar beach. About 25 minutes away driving. We asked for a Bay view and paid $20 upgrade but I would say it was well worth it to look out every morning and watch the sun rise over the water. The staff was friendly and the room was spacious and comfortable. We are looking forward to staying here again in the future. Highly Recommended.
4out of 5
by A verified traveller

Posted 12-Jul-2016
Excellent hotel staff, very good service especially at breakfast.
2out of 5
by A verified traveller

Noisy, horrible views.

Posted 27-Jun-2016
Very noisy rooms, horrible views. Staff was courteous and friendly. However the rooms have paper thin walls and the rooms labeled 'room with view' only have a view of the bay if you stand in the far corner of the balcony.
4out of 5
by A verified traveller from encinitas california

Nice hotel close to everything

Posted 19-Jun-2016
We stayed here for our anniversary . Nice location. We were upgraded to a nice bayview room. Pool was not that clean in some areas and cold. Room was perfect and clean. Would stay here again.
3out of 5
by A verified traveller

the pictures is a lie

Posted 23-May-2016
Expensive for no reason. The hotel lobby is really nice until you get to your room and it's not that nice. The chair & stool were tore up & had holes.
5out of 5
by A verified traveller

Posted 19-May-2016
Wonderful staff. Spacious clean rooms. Reasonable prices.
2out of 5
by A verified traveller from Colorado

Noisy airplanes flying over all day long

Posted 17-May-2016
Loud airplanes all day long. Room was comfortable towels were nice
5out of 5
by A verified traveller from Dallas

Best service of any hotel I've stayed at.

Posted 14-May-2016
Pros: Nicely renovated. Good food. Great staff.
Cons: The carpet in the halls and rooms might be due for replacing. Starting to smell a bit musty.
Location: Beautiful location. Very convenient.
I was pleasantly surprised by almost every aspect of my stay. The hotel itself, while older, has been nicely renovated. Rooms are clean and spacious. Food is very tasty and reasonably priced. The staff is outstanding. I ordered room service twice, once at 6am, and it was delivered in under 10 minutes. I even forgot my belt for an important meeting and they let me borrow one from lost and found for the day. Very friendly and outgoing. Would definitely recommend.