Ratings based on 894 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from California

Posted 28-Dec-2015
Pros: The staff is incredible and the bed is very comfortable.
Cons: The shower took a long time to get hot. The hotel windows need to be cleaned.
The staff was great here. They were very friendly and efficient.
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to everything.

Posted 15-Dec-2015
Pros: The staff and the room size
Loved everything but two things. I wish the bed was a little more comfortable and I wish the airport was not that close. But the room was great for the money.
3 out of 5
by A verified traveller from Southern Calif

Nice hotel dog friendly!

Posted 07-Dec-2015
The hotel was nice and clean seemed to be very dog friendly. Wasn't happy that there was no complimentary coffee or breakfast for the amount that we paid for the room and for parking. There was no free WiFi almost every place I have stayed has WiFi. Other than that the room was clean and very nice.
4 out of 5
Recommended
for Everyone
by A verified traveller from bakersfield, ca

Great hotel.... Showers are horrible!

Posted 29-Nov-2015
Thought I was done with showers with no water pressure when I got out of the military, the showers were trickling.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Nov-2015
Tv wasn't working when we first checked in. Waited 25 minutes for the lobby to send someone up to fix it.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Nov-2015
Good location...great facilities at the price. Staff were ok.
1 out of 5
by A verified traveller

What a disappointment!

Posted 09-Nov-2015
Cons: Cleaner rooms, free parking and better training for the staff.
I was disappointed in my stay at the hotel. It was not made clear that parking would be an additional $25 per night when I booked the hotel. Had I known this, I would have chosen other hotels that offered free parking. Worse off, it was not even valet parking? Frustrating. The room had a strange odor and it took almost an hour to get the smell out? Not sure what it was. When I went to leave the room, the door knob fell off? Makes you wonder what shortcuts the staff is taking when they don't fix doorknobs. Finally, the food was overpriced and the service slow. Given the number of hotel options in the area, I would stay clear of this hotel and try something else nearby.
5 out of 5
Recommended
for Couples
by A verified traveller from Anaheim Hills

Nice affordable getaway

Posted 09-Nov-2015
Pros: location close to home, quiet and safe.
Cons: the bed is too soft and sinks in the middle.
Location: it is 5 min drive to CVS and Ralph supermarket and 10 min drive to Starbucks. That's all we needed.
I booked the reservation based on the serene water view pictures seen online. When we checked in, it was a view of the top of a parking garage across the street from the hotel. I pointed it out at front desk after check in and was offered $20 to upgrade to the water view which was no big deal. It was quiet and comfortable, just what we needed to get away for a weekend. The only complaint my husband has is the door to the closet. It was added in and made it impossible to fit in our luggage even with it open. The width of the opening is just too narrow. My only complaint is the bed is too soft. It felt like a sink hole and I woke up with an aching back. Overall the experience is positive and we would return again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Newport

Nice views of back bay.

Posted 09-Nov-2015
Pros: The room was great, the views are great, I was on the 7th floor and it gave a great panorama view of back bay. Very clean.
Cons: The only thing I would improve would be the rooms AC.
Location: You are in Newport, you have shopping, South Coast Mall, Fashion Island. You have tons of great restaurants and bars with tons of night life.
The bed was really comfortable, the room was clean.
4 out of 5
Recommended
for Families
by Maria from Phoenix, AZ

Great room

Posted 06-Nov-2015 on Hotels
I just stayed for one night but I would have definitely had stayed longer!