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"The hotel is VERY basic - imagine Travel Lodge (20 years ago). We had to have dinner there, food was very basic and bland. Breakfast (£12.50) was like a greasy spoon. On a positive note the views from the room were good and the staff were very friendly."

"Breakfast was lacking choices… could have had more fruit and perhaps pancakes, and not just eggs."

"staff was 90% really lovely, unfortunately our check in process was met by a grumpier gentleman who really shouldn't be in hospitality. he had no warmth unlike any of the other staff we encountered. everyone seems to do a bit of everything here and play multiple roles. this gentleman should find a new line of work, or at a different hotel that isnt as high end."

"We wish we had stayed more than one night. This property was phenomenal. The staff were pleasant, helpful and professional. The food was amazing. The room was clean and comfortable. Would not hesitate to stay there again."

"Lovely cabin, very comfortable, clean and warm, easy parking , friendly staff. Highly recommend "

"Thank you for the hospitality. It was a brief stay but I’d recommend it. Beautiful location and view from my room. Thanks!"

"Great location and a cute building. However, basic upgrades and attention to details are needed considering how expensive the place is. The tea kettle in the room was old and gross-needed to be deep cleaned (preferably replaced, the bottom had a gross slime on it). Only thing provided in the bathroom was soap, not even shampoo. No fresh coffee was available for breakfast even though I showed up during the scheduled breakfast time (8:30, a full hour before breakfast was over). They never made more coffee just provided instant which is obviously not as good. If there are guests that want fresh coffee there should be fresh coffee provided. The solution provided was to charge me for coffee from the machine which was ridiculous. Why not just make more fresh coffee or at least make some from the machine without asking the guest to pay? The cost for the stay was over £250 so the fact they are trying to charge for coffee when they refuse to make more is just ridiculous and for lack of a better description, lazy. Plus they didn’t even have hot water available (it was empty) if I had of wanted tea instead."

"My favourite hotel in Fort William - modern, comfortable and immaculately clean! Food is excellent!"

"The room was clean, quiet and comfortable amenities. The view from the room was beautiful. The owners were so pleasant and friendly. They were very helpful with recommendations for activities in the area and dinner reservations. Breakfast was a wonderful basket of delicious baked goods along with yogurt, granola and fruit. Would definitely recommend a stay. "