Ratings based on 428 Verified Reviews

4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from HK

Awesome beach

Posted 16-Jul-2017
Beach with great waves for great fun . Gorgeous! Short walk to shops and yummy restaurant- OLE OLE - went twice. Breakfast at hotel is boring. No changes in week we were there. Food is generally very good -a bit pricey. Very fast from airport. Rooms are dated - and mirror in bathroom damaged. Staff are very good - better if you don't need anything extra .
5 out of 5
Recommended
for Everyone
by A verified traveller from California

Fantastic Hotel

Posted 13-Jul-2017
Pros: A truly wonderful experience
Cons: The check in was too slow!!! There are 4 restaurants. Only the Japanese one was up to 5 star international standards
Location: Bali has wonderful temples and craft items for sale
The Grand Hyatt Hotel is beautiful. The gardens alone are spectacular but at $144 a night including a huge buffet breakfast make this hotel one of the greatest bargains. There is not a staff person from the janitors to the reception who does not greet you every moment..
2 out of 5
by A verified traveller

Poor cleanliness

Posted 11-Jul-2017
Pros: Spa was good
Checkin took lot of time. Room not well cleaned and set . Food for vegetarians average.
5 out of 5
Recommended
for Families
by A verified traveller from Singapore

Amazing family holiday

Posted 03-Jul-2017
Pros: The gardens and grounds are well established and stunning.
Cons: Breakfast was a bit busy on a few mornings, but most of the time we had no trouble getting a table.
Location: Great location, directly across the road from a local shopping centre and near local tourist attractions (Ubud and Uluwatu Temple).
We recently stayed at the Grand Hyatt for 7 nights (2 adults and two children - boys 6 and 8) and absolutely loved this amazing piece of paradise. The hotel is 'grand' as the name suggests, and the surrounding gardens are well established and luxurious. The grass was like velvet and the lily ponds and bridges were like walking through a living Monet painting. Every single staff member was helpful and friendly from the concierge, reception staff, gardeners, cleaning attendants - always a warm hello. INFO FOR FAMILIES: Our 6 and 8 year old boys just loved the water slide and connecting river ways which connected to the main pool. As the kids area is set away from the main pool (but not too far) they can yahoo and scream as much as they want without disturbing the adults looking for some peace and quiet. They must have used that water slide 50 times a day and never tired of it. We bought some blow up pool toys from the shops across the road and this doubled the fun. The beach is very good and the water clear (so much nicer than Seminyak) and when the tide goes out, you can walk for miles looking for crabs, starfish, hermit crabs - all sorts of little creatures to discover. The boys took some surfing lessons from the surf shop directly next to the hotel which they loved, plus we did bike riding, enjoyed the nightly shows and markets.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney, Australia

Great hotel, great location

Posted 29-Jun-2017
Pros: Staff and facilities
Cons: Some of the building maintenance on the balconies over the ponds
Location: Great position, central to everything
Great holiday, exceeded all expectations, beach was great, dining option great and staff were exceptional and helped in anyway shape or form that my wife and I desired. Thanks for a great holiday the Grand Hyatt and Staff.
4 out of 5
Recommended
for Everyone
by A verified traveller from Hong Kong

Great location at Nusa Dua

Posted 26-Jun-2017
I lived in building #4 which is only few minutes walk to the Bali Collection. Very convenient to access restaurants, shops and SPAs. The room is spacious and comfortable but the decoration is a little bit old. There is great view from the swimming pool and the beach. High quality food is provided in the restaurants inside the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from Sydney

Large hotel close to beach.

Posted 26-Jun-2017
Pros: Very big, and quite. Right on the beach. Pools were great for adults and kids.
Cons: The room furniture etc needs updating.
Location: Is a little far from the action in Kuta
Room we stayed in needs updating. If you want to be closer to the action stay Kuta, Legion, Seminyak. Everything expensive at Nusa Dua. Better value at Kuta.
5 out of 5
Recommended
for Everyone
by A verified traveller from gold coast

Great hotel to stay with children

Posted 25-Jun-2017
Wonderful hotel on the beach, the grounds and pools are fantastic..online photos don't do it justice. Perfect hotel for children and adults
5 out of 5
Recommended
for Everyone
by A verified traveller from Mumbai

Fantastic location, beautiful property

Posted 03-Jun-2017
Located right on the beach and just across the shopping center. Property is huge and very beautiful. Staff is courteous, breakfast for vegetarians is limited. Even food for vegetarians is very limited. Other than that, its just superb. Do not look anywhere else in nusa dua.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel on a lovely clean beach

Posted 27-May-2017
Location: There is a shopping centre with eating places. in walking distance - Bali Collection - not overly exciting and probably expensive.
This hotel is very typical of the large Hyatt hotels world wide. Nusa Dua is in a gated community so there are very few, if any, local Bali people seen, except for workers. If you are looking for security this is where to go though we have stayed at other 5 star hotels in Seminyak and Ubud and have had no problem with security. The buffet breakfasts were very dull and boring, same as every large hotel. Would have been nice to see some Indonesian food as a second choice, not just Asian. If you are looking for luxury in a very secure area this is the place for you, if you are looking for a bit of Bali atmosphere, restaurants, shops etc. this is not for you. You will have to travel to other areas by taxi or driver at your cost.