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"The car park and getting to & from the rooms was very very confusing we were told to park in C3 only. Apparently there is C3 on every level. We pressed C3 on the elevator and was 2 floors from our car. Very confusing, because of this I don’t think I will ever stay at this hotel ever again."

"Room is in need of a refurbishment. Broken toilet roll holder, peeling kitchen cupboard doors, bathroom floor drain full of fluff "

"We stay here regularly and always enjoy the overall experience. "

"The owner was very kind, the room was clean with comfortable beds and had more amenities than advertised (hairdryer, iron & ironing board). There is also express checkout and free parking. The aircon hasn’t been used in a while as some black specks blew out of it but it functioned well."

"The breakfast menu was lukewarm, and the plates were not washed properly; food was still stuck to them, so they were just swapped over. Staff were pleasant."

"Couldnt see the beach. Staff provided basic confusing information. Was advised of a 200 dollar holding deposit not to be charged and released upon check out... this was not the case and had been charged and upon check out advised this is now a 5 to 6 day turn around from my bank.. not impressed. 1 bath towel per person for a 4 day stay. 1 milk no room clean. Requested 3vtimes for 2 single beds.. not done either. Not impressed with my stay. Expected more from a Peppers resort. Out dated decor."

"We booked here for a Pet Freindly stay to see if our dachshund would cope being a traveller. Well from the moment we booked communication was brilliant with the team about their needs for the dog and our needs of them. On arrival a friendly greeting from Ellie and checked in quickly. A small mini bar in the foyer, a book exchange and a morning coffee cart. In the pet friendly 1 bedroom was a dog bed, bowls, bluey mats, bags, treats and a toy. A welcome pup menu with different pup treats and pupcinno's.....this is a well oiled gig! Our girl had lots of pats from the staff. Everyone throughout the property was always happy and smiling and very efficient right down to text messaging to get information to guests each day. The room itself being well thought out with everything you could need. And the personal courtyard such a brilliant concept with pets. As a travel agent it has ticked all boxes for an apartment block."

"All goog"

"Very clean and comfortable, and surpisingly quiet despite being on the highway. Great value for money. Would stay there again. Highly recommend."