Search Hotels Near Nuestra Senora de los Dolores Church, Mascota

"The food poor quality, the staff disappointed, the events without any guidance, poor terrible expensive"

"Did a 5-nights at Los Arcos. Overall, a great option if you value location & beach over a full luxury all-inclusive. Pros: Friendly staff, amazing location, great beach, solid food Cons: Limited amenities, not fully all-inclusive, unreliable Wi-Fi, little pool shade We usually stay at 5-star resorts up north, but tried the Romantic Zone for a change—& it was worth it for the price. The hotel is smaller but has everything you need. There are 3 connected pools; hours are 10am–10pm, but you can grab chairs earlier. Shade is limited at the pool & umbrellas go quickly. The beach is the highlight—staff set up chairs & umbrellas from 7am & are attentive all day. Drink service at both the beach & pool was always quick. Food was better than expected, especially the fresh pasta/seafood station. All-inclusive only covers the buffet; other restaurants cost extra (you get 1 free dinner at Agave every 5 nights). But Plenty of great spots nearby. Wi-Fi didn’t work most of our stay, which was frustrating. The staff truly stood out—Pablo & Emilio on the beach, Omar at the bar, Filipe serving nonstop, & Silvester at the hot station all went above & beyond. Location is unbeatable—20 mins from the airport, steps from the Malecón, shops, bars, & a Saturday market. We felt very safe exploring. If you’re looking for an activity-packed, luxury all-inclusive, this probably isn’t the place. But if you want a great beach, unbeatable location, friendly staff, & freedom to explore - try it out!"

"Not a good relaxing place to be at!!! Room service needs to be called multiple times if there’s a problem in the room like the clogged bathroom sink in our case. Overwhelming packed pools, beach lounge chairs are limited and if you want to have a lounge near the shore, you have to rent umbrellas and chairs. Food was average we ended up going out for food or using uber eats. They have one restaurant that needs reservation but we ended up moving our reservation from a Tuesday to Thursday but the staff doesn’t speak English we ended up loosing our reservation which was a bit annoying and we already planned ahead we ended up again going downtown to have dinner. Krystal Vallarta is a waste of money! "

"Had a great time here....beach side beds were where we spent our days and it was great, food and drinks were good. Made to order omelettes in the morning were the best!!!"

"Yes"

"Definitely not a resort as advertised. Old, run and down."

"The views were amazing from all angles. The staff was very accommodating and helpful. "

"The staff were amazing. "

"Our experience was amazing from the moment we arrived. Brian was very helpful as we checked in and suggested we have lunch while our room was being prepared for us. To our surprise, the room was more spacious than we anticipated. The room was very clean as well as all surroundings including the pools and the grounds. There are several restaurants to choose from. The buffet had ample options and everything was delicious. We loved Blaze restaurant by the water, all food and drinks were amazing. We were pleasantly surprised by the quality of the food served. Osiris, Yaneli and the entire wait staff are super friendly and ready to accommodate you. The beach is fantastic with plenty of places to relax either pool side or on the beach. This is a family friendly hotel and is a short car ride away from the malecon and the Mercado. I felt very safe as all cars entering and exiting the property have to check in at the gate. There was nightly entertainment that was enjoyable. If you’d like a quiet, relaxing place to stay then you have found it. "