Title: Encanto de la Sierra Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Encanto de la Sierra Hotel Colonial hotel with free breakfast and spa services ![Terrace/patio](https://images.trvl-media.com/lodging/106000000/105790000/105785900/105785857/94a18889.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/106000000/105790000/105785900/105785857/9acf9de8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/106000000/105790000/105785900/105785857/48a16803.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/106000000/105790000/105785900/105785857/49730dc8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/106000000/105790000/105785900/105785857/e91093c6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Encanto de la Sierra Hotel provides a quiet mountain getaway where travelers can recharge. The property features professional massage and spa treatments, serves continental breakfast with garden views, and includes a firepit for evening relaxation. 9.8 Exceptional ## Popular amenities - Spa - Breakfast included - Pet-friendly - 24/7 front desk - Housekeeping - Parking included ## Room options ### Check availability for these dates Tonight [Oct 3 - Oct 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=105785857&PinnedHotelID=105785857&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=105785857&PinnedHotelID=105785857&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 4 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=105785857&PinnedHotelID=105785857&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=105785857&PinnedHotelID=105785857&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=105785857&PinnedHotelID=105785857&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=105785857&PinnedHotelID=105785857&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=105785857&PinnedHotelID=105785857&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=105785857&PinnedHotelID=105785857&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Deluxe Double Room, Courtyard View | Desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/106000000/105790000/105785900/105785857/98b9ce7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Courtyard View ### Highlights TV Renovated in 2024 Ceiling fan Private bathroom Satellite channels Laptop workspace Daily housekeeping Desk - Sleeps 4 - 2 Double Beds ![Deluxe Room | Desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/106000000/105790000/105785900/105785857/1637baa5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights TV Renovated in 2024 Ceiling fan Private bathroom Satellite channels Laptop workspace Daily housekeeping Desk - Sleeps 2 - 1 Queen Bed ![Superior Room | Desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/106000000/105790000/105785900/105785857/4450e11b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights TV Renovated in 2024 Private bathroom Satellite channels Laptop workspace Daily housekeeping Desk - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMascota-Hotels-Encanto-De-La-Sierra-Hotel.h105785857.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMascota-Hotels-Encanto-De-La-Sierra-Hotel.h105785857.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.52662%2C-104.78576&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3ny7683OcVP3S8Z81RyFA_YMC-Q=) C. Francisco I. Madero, 45, Mascota, JAL, 46900 #### What's nearby - Main Square - 5 min walk - 0.3 miles - Nuestra Senora de los Dolores Church - 5 min walk - 0.3 miles - El Pedregal Museum - 5 min walk - 0.3 miles - La Preciosa Sangre Temple Ruins - 9 min walk - 0.5 miles - Talpa Basilica Lady of the Rosary - 33 min drive - 19.0 miles #### Restaurants - ‪Café Nápoles - ‬7 min walk - ‪El Tapanco - ‬1 min walk - ‪Rincon de Tita - ‬11 min walk - ‪La Raicilla - ‬8 min walk - ‪Crepas Y Mas - ‬6 min walk ## About this property ### Encanto de la Sierra Hotel Hotel in the mountains, remodelled in 2024 At Encanto de la Sierra Hotel, you can look forward to free continental breakfast, a firepit and a garden. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as an outdoor entertainment area. You'll also enjoy perks such as: - Free self-parking - Bike tour information, farming classes and a 24-hour front desk - Smoke-free property, secured bike storage and outdoor furniture Room features All guest rooms at Encanto de la Sierra Hotel boast comforts, such as laptop-friendly workspaces, as well as More amenities include: - Bathrooms with showers and shampoo - TVs with satellite channels - Daily housekeeping and desks ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708914/ade14969.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sierra Lago Resort & Spa - All inclusive Mascota - Pool - Hot tub - All-inclusive - Spa 9.2 Wonderful 172 reviews £303 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=1708914&PinnedHotelID=1708914&HadPinnedHotel=true®ionId=-1&adults=2) ![Fountain](https://images.trvl-media.com/lodging/86000000/85700000/85697900/85697828/6bb63443.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copa de Oro Hotel Boutique Mascota - Pet-friendly - Free WiFi - Business services - Laundry 8.8 Excellent 58 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=85697828&PinnedHotelID=85697828&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/12000000/11910000/11901800/11901779/7736d4d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Posada Santa Rita Mascota - Parking included - Free WiFi - Room service - Housekeeping 9.0 Wonderful 86 reviews £83 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=11901779&PinnedHotelID=11901779&HadPinnedHotel=true®ionId=-1&adults=2) ![Elite Double Room | Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/91000000/90730000/90723300/90723268/807a58e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Angeles Mascota - Breakfast included - Free WiFi - Air conditioning 9.8 Exceptional 47 reviews £88 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=90723268&PinnedHotelID=90723268&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/3000000/2220000/2218400/2218328/123cdd42.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda La Puerta de Enmedio Mascota - Free WiFi - Bar - Housekeeping - 24/7 front desk 5.0 60 reviews £67 includes taxes & fees 13 Oct - 14 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=2218328&PinnedHotelID=2218328&HadPinnedHotel=true®ionId=-1&adults=2) ![Sun deck](https://images.trvl-media.com/lodging/45000000/44530000/44524800/44524722/a03b513a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Doña Francisca Hotel Boutique Talpa de Allende - Breakfast included - Free WiFi - Bar - Housekeeping 9.0 Wonderful 187 reviews £102 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=44524722&PinnedHotelID=44524722&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/9000000/8060000/8054500/8054475/45e5c267.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mesón de Santa Elena Hotel Galeria Mascota - Breakfast included - Spa - Parking included - Free WiFi 8.8 Excellent 65 reviews £170 includes taxes & fees 4 Oct - 5 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=8054475&PinnedHotelID=8054475&HadPinnedHotel=true®ionId=-1&adults=2) ![Economy Triple Room | Terrace/patio](https://images.trvl-media.com/lodging/108000000/107500000/107495500/107495448/w2998h1992x3y5-7554e229.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Roca Venados Mascota - Pet-friendly - Parking included - Free WiFi - Outdoor space 10 Exceptional 2 reviews £57 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=107495448&PinnedHotelID=107495448&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/17000000/16420000/16417400/16417309/2de65ea8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Arboledas Talpa de Allende - Parking included - Free WiFi - Housekeeping - 24/7 front desk 7.0 Good 280 reviews £24 includes taxes & fees 10 Oct - 11 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=16417309&PinnedHotelID=16417309&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, bed sheets](https://images.trvl-media.com/lodging/96000000/95130000/95125100/95125052/60f678ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hermosa Tienda Glamping Internada en el Bosque de Mascota; Jal Santa Rosa, Mascota, Jal - Kitchen - Parking available - Barbecue grill £155 includes taxes & fees 4 Oct - 5 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=95125052&PinnedHotelID=95125052&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 100 metres - Free secured, uncovered self parking on site - Free RV/bus/lorry parking on site - Wheelchair-accessible parking available ### Food and drink - Free continental breakfast available daily 8:00 AM to 10:30 AM ### Things to do - Bicycle cleaning area - Bicycle repair station - Bicycle storage - Bicycle tours - Farming classes ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) ### Business services - Coworking space ### Outdoors - Firepit - Garden - In the mountains - Outdoor entertainment area - Outdoor furniture ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Cobblestone flooring in public areas - Front entrance ramp - Gravel flooring in public areas - Tile flooring in public areas - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 2 floors - At least 10% of profits reinvested in community and sustainability - At least 80% of food locally-sourced - Banquet hall - Built in 2000 - Colonial architecture - Comprehensive food waste policy - Comprehensive recycling policy - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - Renovated entire property - August 2024 - Smoke-free property - Water dispenser usage encouraged ## Room amenities ### Bathroom - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - TV with satellite channels ### More - Desk - Laptop workspace - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 300 per pet, per stay, plus a one-off cleaning fee of MXN 500 Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome ## Important information ### Optional extras - Pet fee: MXN 300 per pet, per stay plus a one-off MXN 500 cleaning fee - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts cash This property uses solar energy If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Encanto Sierra Hotel Mascota Encanto de la Sierra Hotel Hotel Encanto de la Sierra Hotel Mascota Encanto de la Sierra Hotel Hotel Mascota ## Frequently asked questions ### Is Encanto de la Sierra Hotel pet-friendly? > Yes, pets are allowed at this property. There's a fee of MXN 300 per pet, per stay. A cleaning fee of MXN 500 also applies. Service animals are exempt from fees. ### How much is parking at Encanto de la Sierra Hotel? > Self-parking is free at this property; nearby parking is also free. ### What time is check-in at Encanto de la Sierra Hotel? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Encanto de la Sierra Hotel? > Checkout is at 11:00 AM. ### Where is Encanto de la Sierra Hotel located? > Situated in the mountains, this hotel is within a 10-minute walk of Mascota Archeological Museum, Nuestra Senora de los Dolores Church and El Pedregal Museum. Main Square and La Preciosa Sangre Temple Ruins are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Encanto de la Sierra Hotel Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 10 Cleanliness ### 9.8 Amenities ### 10 Staff & service ### 10 Eco-friendliness ### 10 Property conditions & facilities 10 - Excellent 29 8 - Good 1 6 - Okay 0 4 - Poor 0 2 - Terrible 1 ### 10/10 Excellent #### Mylea 17 Sept 2025 Liked: Amenities Excellent location, great service from staff & beautiful property! ##### Mylea Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Sandy 18 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, beautiful property, nice rooms ##### Sandy Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Blaine 14 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean quiet easy to walk around town to restaurants and all amenities Great helpful staff ##### Blaine Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### David 21 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent hotel staff very friendly so helpful. ##### David Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Gode 19 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful garden ##### Gode Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Francisco 15 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities I liked everything at this hotel, the staff was professional, friendly, flexible, understanding, they made me feel like family and that is not very common at a hotel. The room was gorgeous, the bed was super comfortable, the bathroom, were spacious, cozy, very pretty and simple at the same time. The building and central garden are gorgeous. This hotel has a very unique personality. Their location is perfect in the magical town of Mascota. The only area in which I would suggest they have an improvement opportunity is in their included breakfast, it was not bad but it is a very super light breakfast, I am sure they could make an effort to at least add some more light options, for example: toast or bolillo with cream cheese, unsweetened whole grain cereals, waffles, boiled eggs, etc. ##### Francisco Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Veronica 24 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hermoso! It was beautiful! The service was great and close to everything. The patio is simple beautiful, we felt so comfortable and enjoyed our stay. Breakfast and service amazing as well! ![](https://a.travel-assets.com/ugc/hotel-reviews/51D56591D63EAC244A41C6F467C50C42DB0925371732417942965.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F279E86C349E0FC1EFB944FB2918FDFBE2DA0A3D1732417943585.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Veronica Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Eduardo 2 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities The garden's beautiful! Very well taken care of. ##### Eduardo Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Carol 22 Aug 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Carolina y David We loved this hotel .... very friendly staff, super continental breakfast.... coffee to die for ... environmental measures taken ... top rate (we all can learn to do what they do in the restaurant) our dog loved her mini vacation too! All in all, a wonderful 48th anniversary get away. We had such fun at the recommended restaurant for our celebratory dinner The only thing we would have liked .... some drawers to put our "stuff" Thank You Encanto de la Sierra Hotel ##### Carol Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Corinne 16 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### What a wonderful place to stay What a great place to stay! A very beautiful and modern hotel in Mascota close to Centro and many wonderful restaurants in town and close by. Hands down the best hotel in town. The owners are on site everyday and super friendly family staff cater to your every need. We felt like we had instant friends when we met them. They speak excellent English. Being Mascota is the family home they are knowledgeable of the area. The decor is inviting and very tasteful. The rooms are large. The inner court is lively with gorgeous plants and quaint seating areas. You often have hummingbirds visiting creating a great place to sit and read, have a tea or just relax. Great WiFi, great showers, comfortable beds and a quiet area. Breakfast is Included in the stay which you definitely want to try Nimfa's BEST homemade natural yogurt! what a lovely wonderful place.. You certainly need to check out this place. Jack and Corinne --February 2025 ![Reception](https://a.travel-assets.com/ugc/hotel-reviews/FA26CC6FC584C5F2BFFFC03739B43AA77CE129A81739674801557.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Garden ](https://a.travel-assets.com/ugc/hotel-reviews/496C5D3BDB5EB39F3071066341686FA540CD30C81739674822086.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Walkway](https://a.travel-assets.com/ugc/hotel-reviews/372C759CDE89F4913E7FC23636F6361A1CEB75AC1739674823537.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![One of many sitting areas](https://a.travel-assets.com/ugc/hotel-reviews/C8923841FFB0BBB6CAD631222957CA26D078F4F21739674824585.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Corinne Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Juan José Fuentes Ramirez 11 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Falta un desayuno más variado ##### Juan José Fuentes Ramirez Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Jesús Helio 10 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Placentero Estuvo muy bien la habitación, el clima muy fresco y agradable, en general muy limpio el hotel ##### Jesús Helio Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Moira Anahit 9 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Agradable lugar ##### Moira Anahit Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Sarah 25 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nos encanta el Encanto. Meticulously kept, friendly and helpful staff, and nice location. ##### Sarah Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Gabriela 23 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very safe environment, clean, and friendly. ##### Gabriela Stayed 16 nights in Mar 2025 ### 8/10 Good #### Hugo 17 Mar 2025 Liked: Cleanliness, property conditions & facilities Todo ##### Hugo Stayed 1 night in Mar 2025 ### 10/10 Excellent #### ferenc 16 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### ferenc Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### gilles 8 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### gilles Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Thomas D'Arcy 5 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Thomas D'Arcy Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Elizabeth 23 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lugar agradable, familiar, instalaciones muy limpias, ordenado y el personal muy amable. ##### Elizabeth Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Sandy 22 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Sandy Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Israel 12 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Israel Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Rene 6 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Visite agréable Personnel agréable,aidant. Beau décor. Près des sites à visiter. C’est invitant à y revenir. ##### Rene Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Alejandro Alberto 26 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort En general esta muy bien el hotel, bastante centrico, muy limpio, seguro y agradable, definitivamente me hospedaria nuevamente. ![](https://a.travel-assets.com/ugc/hotel-reviews/10599A966D3EED3C5F4CBA8259D598A63396A6E51737923680008.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alejandro Alberto Stayed 2 nights in Jan 2025 ### 2/10 Terrible #### Gerardo 29 Dec 2024 ##### Gerardo Stayed 1 night in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.co.uk/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Nickelodeon-Hotels-Resorts-Riviera-Maya-Gourmet-By-Karisma-All-Inclusive.h64410194.Hotel-Information) > > [Catalonia Royal Tulum Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Catalonia-Royal-Tulum-Adults-Only-All-Inclusive.h892175.Hotel-Information) > > [El Dorado Seaside Palms, Catamaran, Ecoturistic Ranch , All & More Inclusive - Adults Only](https://www.expedia.co.uk/Kantenah-Hotels-El-Dorado-Seaside-Palms-Adults-Only.h17568314.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [TRS Coral Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-TRS-Coral-Hotel-Adults-Only-All-Inclusive.h23056533.Hotel-Information) > > [TRS Yucatan Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Akumal Bay Beach & Wellness Resort - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Akumal-Bay-Beach-Wellness-Resort-All-Inclusive.h8717087.Hotel-Information) > > [Grand Palladium Kantenah Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Kantenah-Resort-Spa-All-Inclusive.h889965.Hotel-Information) > > [Grand Riviera Princess - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > > [El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-El-Dorado-Royale.h916205.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information)