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"Lovely attentive, helpful.and very patient staff. Our bed was really comfortable. Our room did look over the cathedral, which does mean the bells do wake you up at 7am! Still, it is lovely to be close to this amazing, historic building. Location amongst individual shops, which are a bit different, the cathedral and the castle is a real bomus."

"We normally stay at Holiday Inn Express in Lincoln but wanted to give this one ago, we got upgraded, without realising complete surprise and never given before, so Thankyou lovely touches in the room (can’t believe that someone would steal the coat hooks though which were replaced) complementary soft drinks,crisps n choc in chiller in room tea n coffee too. Bathroom lovely n clean again with gels, shampoo n handwash, everything u need. The lounge area and bar areas all comfortable n modern there was even treats for your dog as you enter reception plus iced water orange juice even ice creams for us adults too.We couldn’t fault it and will be back Thankyou to the hard working reception team for smiling and being welcoming,and the housekeeping team making sure we have a clesn comfortable environment. Well Done"

"This hotel is always "

"Overnight trip to use spa facilities. Highly recommended. "

"Comfortable quiet room but could do with air conditioning."

"Very clean and comfortable. Staff were welcoming and polite. Everything seemed great although Sunday night is popular in the pool with kids so less relaxing and burger in the bar was dry and overdone with a burnt bun, edible but if I was less hungry would have sent it back."

"The bathroom design was clever with the door, three mirrors, deep bowl, and night-light."

"Buildings look a bit tired from outside but perfectly OK on inside."

"this hotel is a little surprise. Doesn’t look much from the outside and not helped by being next to a disused building. However, once you enter it is a very different experience. The hotel is lovely, well maintained and the staff are amazingly friendly and helpful. We had a family room which was very good, though could do with some better quality bed linen. However, it wasn’t bad at all and we had a pleasant nights sleep. Although we didn’t use it, the bar looked amazing and breakfast in the morning was lovely. Not 5* but given how much this hotel is, it far exceeds expectations. If in Newark and you need a hotel, don’t give it a second thought and book. "