Search Hotels with Balcony in Northern Plains

"We had an excellent stay, the staff were friendly and amazing, the amenities were top notch, the rooms and entire resort was clean and comfortable. I would definitely stay again or recommend to family and friends! "

"From the moment we arrived, the warmth and professionalism of the staff set the tone for our stay. Angelica at the front desk and Michael the bellhop were true standouts—their attentiveness and genuine care made us feel well supported from check‑in through departure. They elevated our appreciation for the entire team. The property itself is stunning, surrounded by lush greenery with beautiful volcano views from almost every angle. Because this was a last‑minute booking, we stayed in several different room types. Each offered a unique perspective of the grounds, but the rooms felt fairly standard compared to the beauty of the property overall, and each change felt like a noticeable downgrade. The lack of a gym was also disappointing. The highlight of our stay was the Chato Suite. While the room itself was simple, the private outdoor area—with its own thermal pool—was unforgettable and absolutely worth the premium. By comparison, the Premium Suite was fine but awkwardly designed, with a Jacuzzi that doubled as a shower and was difficult to get in and out of. Our final room, a Junior Suite, felt like a typical hotel room, though the volcano view remained its best feature. Overall, while the rooms themselves were not extraordinary and the absence of a gym stood out,"

"room too dark and amenities not working properly staff friendly and helpful"

"I loved the set up of the hotel. It was quaint enough to feel small and intimate yet it was a really large property with two cold poles with two slides for the kids, which was super fun. The variety of hot spring pools was really fun to go and test out and move around. The rooms were really nice and updated. The staff was really kind. It was a great place and I’d love to go back."

"Está muy bien ubicado y si quieres una experiencia que se adecúe al sitio en el que te encuentras es ideal, le hace falta un poco de mantenimiento "

"Excellent service, beautiful views, wonderful food and plenty of activities to keep you busy for days. The staff make this place exceptional. Extremely kid friendly. We were there in high season and it never felt overcrowded. The views though. Breathtaking. Worth every penny!!! "

"We absolutely loved our stay Casa Luna. We didn’t make time to use the spa or massages but the stay and breakfast was wonderful. The only complaint we had was how hard the bed was in the junior suite. Pure Vida!"

"The resort was beautiful. Rooms are amazing. Breakfast included was very delicious. Hot springs were amazing at the end of a long day hiking at the nearby parks and recreations. Overall, just wonderful!!"

"Beautiful resort. The staff was amazing! They greeted us by name every day! The food, OMG! I’ve never seen a better breakfast buffet. Everything was extremely clean. The hot springs are amazing! One of the best resorts I’ve stayed at. "