North York City Centre

Staff were not helpful or welcoming. The only staff at breakfast that was friendly was the cook all the others looked like they didn’t want to be there. The tall bellman was also helpful to us. I only drink tea. So I travel with some and wanted to get some milk. The reception told me to ask at the bar. I did and he was going to charge me $ 5 for a small glass of milk to take to the room.

Fantastic hotel and likely the best available in Toronto today. You get what you pay for, and this place is top notch in every way.

My stay at 1 Hotel Toronto was genuinely wonderful from start to finish. The Flora Lounge is a highlight — the lush greenery creates a calming, nature-inspired atmosphere unlike any hotel bar I’ve visited. What truly sets this property apart is the staff. Yaz was warm, engaging, and spot-on with every menu recommendation. The woman managing the pool on Sunday afternoon (I’m sorry I didn’t catch her name!) was equally delightful. At Harriet’s, Alejandra (Ale) brought such genuine kindness and attentiveness to every interaction. When my travel plans changed unexpectedly, Jonah, Ify, and Shamar handled everything with patience and efficiency. I couldn’t have felt more looked after. I left feeling like family rather than a guest, and I’m already planning my return with my mom and sister. À bientôt! 🌿