Title: Hotel Sunshine Kinugawa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Sunshine Kinugawa Hotel with free parking, near Tobu World Square ![Hot springs](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/fc9f83bc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium Room | Balcony view](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/4369c2d8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Room | In-room safe, free WiFi](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/c898c449.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Café](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/bc0d01f0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, Mountain View | In-room safe, free WiFi](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/710053c2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Sunshine Kinugawa is near Tobu World Square. Guests can enjoy the indoor mineral hot spring or sauna after sightseeing. The property offers an on-site restaurant for dinner, free in-room WiFi, an arcade/game room, and multilingual staff to assist with any needs. 8.6 Excellent ## Popular amenities - - 24/7 front desk - Room service - Air conditioning - Parking included - Free WiFi £93 20 Oct - 21 Oct ## Room options ### Check availability for these dates Tonight [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=12248747&PinnedHotelID=12248747&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=12248747&PinnedHotelID=12248747&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=12248747&PinnedHotelID=12248747&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=12248747&PinnedHotelID=12248747&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=12248747&PinnedHotelID=12248747&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=12248747&PinnedHotelID=12248747&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=12248747&PinnedHotelID=12248747&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=12248747&PinnedHotelID=12248747&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 12 of 12 rooms ![Standard Room (Japanese-Style) | In-room safe, free WiFi](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/bb1d66cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (Japanese-Style) 9.4 Exceptional 9 reviews ### Highlights Air conditioning Fridge TV Toilet with electronic bidet Hairdryer Electric kettle In-room safe - 178 sq ft - Valley view - Sleeps 5 - 6 Single Futons ![Superior Room (Japanese-Style) | In-room safe, free WiFi](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/fb8e7c33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room (Japanese-Style) 8.0 Very good 5 reviews ### Highlights Air conditioning Fridge TV Toilet with electronic bidet Hairdryer Electric kettle In-room safe - 302 sq ft - Valley view - Sleeps 8 - 8 Single Futons ![In-room safe, free WiFi](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/397bce35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room Selected at Check-in 10.0 Exceptional 3 reviews ### Highlights Air conditioning Fridge TV Toilet with electronic bidet Hairdryer Electric kettle In-room safe - 178 sq ft - Valley view - Sleeps 7 - 7 Single Futons ![Royal Room (Quadruple Use) | In-room safe, free WiFi](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/e1bea05a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Room (Quadruple Use) ### Highlights Separate sitting area Air conditioning Fridge TV Toilet with electronic bidet Hairdryer Electric kettle Free bottled water - 549 sq ft - Valley view - Sleeps 4 - 2 Single Futons OR 2 Single Beds ![In-room safe, free WiFi](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/22cb3a23.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (Japanese Style) 8.8 Excellent 5 reviews ### Highlights Air conditioning Fridge TV Toilet with electronic bidet Hairdryer Electric kettle In-room safe - 323 sq ft - Valley view - Sleeps 5 - 5 Single Futons ![Premium Room | Bathroom | Hair dryer, slippers, electronic bidet, towels](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/f6f72cb9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room ### Highlights Individually furnished Individually decorated Air conditioning Fridge TV Toilet with electronic bidet Hairdryer Electric kettle - Mountain view - Sleeps 4 - 2 Single Beds ![Premier Room, Mountain View | Bathroom | Hair dryer, slippers, electronic bidet, towels](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/822748d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, Mountain View ### Highlights Air conditioning Fridge TV Toilet with electronic bidet Hairdryer Electric kettle In-room safe - Mountain view - Sleeps 4 - 2 Single Beds ![Deluxe Room, Mountain View | Bathroom | Hair dryer, slippers, electronic bidet, towels](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/70cf5f5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Mountain View ### Highlights Air conditioning Fridge TV Toilet with electronic bidet Hairdryer Electric kettle In-room safe - Mountain view - Sleeps 4 - 4 Single Futons ![Family Room | In-room safe, free WiFi](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/aa5ae836.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Private indoor hot tub Air conditioning Fridge TV Private bathroom Hairdryer Toilet with electronic bidet Electric kettle - 258 sq ft - Mountain view - Sleeps 3 - 3 Single Futons ![Standard Room, Non Smoking | In-room safe, free WiFi](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/4e1b7693.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Non Smoking 8.0 Very good 2 reviews ### Highlights Air conditioning Fridge TV Toilet with electronic bidet Hairdryer Electric kettle In-room safe - 248 sq ft - Mountain view - Sleeps 4 - 2 Single Beds and 2 Single Futons ![Standard Room, Accessible, Non Smoking | In-room safe, free WiFi](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/aec57dd5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Accessible, Non Smoking ### Highlights Air conditioning Fridge TV Private bathroom Hairdryer Toilet with electronic bidet Electric kettle In-room safe - 301 sq ft - Mountain view - Sleeps 2 - 2 Single Beds ![Deluxe Room, Non Smoking, Mountain View | In-room safe, free WiFi](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/a1683468.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Non Smoking, Mountain View ### Highlights Air conditioning Fridge TV Toilet with electronic bidet Hairdryer Electric kettle Located on the top floor In-room safe - 312 sq ft - Mountain view - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNikko-Hotels-Hotel-Sunshine-Kinugawa.h12248747.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNikko-Hotels-Hotel-Sunshine-Kinugawa.h12248747.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.82034%2C139.70995&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7iXU06WVUmQjbbFkS3vHYLeprLY=) 1437-1 Kinugawa Onsen OharaTochigi, Nikko, Tochigi-ken, 321-2522 #### What's nearby - Kinu Tateiwa Otsuribashi - 6 min walk - 0.4 miles - Tobu World Square - 19 min walk - 1.0 mile - Fureai Bridge - 20 min walk - 1.1 miles - Edo Wonderland - 4 min drive - 2.6 miles - Toshogu Shrine - 24 min drive - 12.0 miles #### Getting around - Kinugawa Onsen Station - 11 min walk #### Restaurants - ‪カフェテリアレストラン ワールド - ‬3 min drive - ‪足湯カフェ espo - ‬3 min walk - ‪カーニバル - ‬2 min drive - ‪水辺のカフェテラス - ‬7 min walk - ‪Galerie cafe PaintoE (ギャラリーカフェ パントエ) - ‬7 min walk ## About this property ### Hotel Sunshine Kinugawa Hotel near Tobu World Square You can look forward to an indoor mineral hot spring (onsen), a terrace and a coffee shop/cafe at Hotel Sunshine Kinugawa. For some rest and relaxation, visit the sauna. The on-site restaurant offers dinner. Free in-room WiFi is available to all guests, along with a garden and an arcade/games room. Other perks include: - Free self-parking - Hot springs on-site, luggage storage and tour/ticket information - A lift, karaoke and free newspapers - Guest reviews say great things about the helpful staff Room features All 117 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes. More conveniences in all rooms include: - Toilets with electronic bidets and hairdryers - Fridges, electric kettles and phones ## Similar properties ![Public bath](https://images.trvl-media.com/lodging/7000000/6140000/6132500/6132434/002e3d11.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kinugawa Onsen Hotel Nikko - Breakfast included - Parking included - Free WiFi - Restaurant 9.0 Wonderful 580 reviews £209 21 Oct - 22 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=6132434&PinnedHotelID=6132434&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/24000000/23820000/23810900/23810858/8ba24582.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ooedo Onsen Monogatari Hotel Kinugawa Gyoen Nikko - Parking included - Free WiFi - Air conditioning - Game room 7.0 Good 104 reviews £115 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=23810858&PinnedHotelID=23810858&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/22000000/21600000/21595400/21595323/f7285034.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Itoen Hotel New Sakura Nikko - 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Kitchen - Washer - Parking included - Free WiFi 8.8 Excellent 174 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=44427917&PinnedHotelID=44427917&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/112000000/111290000/111287200/111287144/57b2c2b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oyado Yunotoki Nikko - Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 5 reviews £68 16 Oct - 17 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=111287144&PinnedHotelID=111287144&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/13000000/12490000/12483300/12483267/e9e8852a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### LiVEMAX RESORT KAWAJI Nikko - Spa - Parking included - Free WiFi - Restaurant 6.8 143 reviews £94 28 Oct - 29 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=12483267&PinnedHotelID=12483267&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - A coffee shop/cafe - A restaurant ### Things to do - Arcade/game room - Hot springs - Karaoke - Sauna ### Family friendly - Arcade/game room - In-room refrigerator ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Luggage storage - Safe at front desk - Vending machine ### Guest services - Multilingual staff - No housekeeping service - Tour and ticket assistance ### Business services - 2 meeting rooms ### Outdoors - Garden - Terrace ### Spa - Hot springs - Massage - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk ### More - Ballroom - Banquet hall - Designated smoking areas (fines apply) ## Room amenities ### Bathroom - Hair dryer - Slippers - Toilet with electronic bidet - Towels provided ### Entertainment - TV ### Food and drink - Electric kettle - Limited room service - Refrigerator ### More - Air conditioning - Free daily newspapers - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 6 PM Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for JPY 2700.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Rollaway bed fee: JPY 2700.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Guests with tattoos are not able to use the on-site public bathing facilities ### Property is also known as Hotel Sunshine Kinugawa Nikko Hotel Sunshine Kinugawa Sunshine Kinugawa Nikko Sunshine Kinugawa Hotel Sunshine Kinugawa Hotel Hotel Sunshine Kinugawa Nikko Hotel Sunshine Kinugawa Hotel Nikko ## Frequently asked questions ### Is Hotel Sunshine Kinugawa pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Hotel Sunshine Kinugawa? > As of 15 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Sunshine Kinugawa on 20 Oct 2025 start from £92.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Nikko-Hotels-Hotel-Sunshine-Kinugawa.h12248747.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Sunshine Kinugawa? > Self-parking is free at this property. ### What time is check-in at Hotel Sunshine Kinugawa? > Check-in start time: 3 PM; check-in end time: 6 PM. After-hours check-in is not available. ### What time is check-out at Hotel Sunshine Kinugawa? > Checkout is at 10 AM. ### Where is Hotel Sunshine Kinugawa located? > Situated in Nikko, this hotel is within 1 mi (2 km) of Kinu Tateiwa Otsuribashi and Tobu World Square. Fureai Bridge and Nikko Hanaichimonme are also within 3 miles (5 km). Kinugawa Onsen Station is 11 minutes by foot and Kosagoe Station is 26 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Sunshine Kinugawa Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.2 Location ### 8.8 Staff & service ### 8.4 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 216 8 - Good 206 6 - Okay 61 4 - Poor 12 2 - Terrible 5 ### 10/10 Excellent #### Bahar 10 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean ##### Bahar Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Saeko 6 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Super relaxing with Onsen, beautiful nature, polite and well-trained staff! Shuttles to and from the station was much appreciated, too. ##### Saeko Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Joseph 17 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view from our room was amazing and the surrounding area had a lot of amazing views. Will be staying here again on my next japan trip ##### Joseph ### 8/10 Good #### GANCHIMEG 19 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good service ##### GANCHIMEG Stayed 1 night in Jun 2025 ### 8/10 Good #### Franchesca 29 Oct 2024 Liked: Staff & service, amenities The place has breathtaking views and the onsens are amazing. ##### Franchesca Stayed 1 night in Oct 2024 ### 8/10 Good #### cuong 27 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities nice location ##### cuong Stayed 3 nights in Nov 2024 ### 8/10 Good #### Gary 13 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was good. Check in was easy. We loved the traditional Japanese room. It was large and the views were incredible. Location was just what we were looking for. It is an older hotel and the bathroom smelled a bit old. We would return! ##### Gary Stayed 2 nights in May 2025 ### 10/10 Excellent #### Mary 29 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel you can tell it was newly renovated for the room and make it more modern. Easy access and nice onsen ##### Mary Stayed 1 night in Nov 2024 ### 10/10 Excellent #### FENG-YU 6 Jul 2023 Liked: Cleanliness, property conditions & facilities, room comfort The hotel is quite nice with good dinner! ##### FENG-YU Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Rochelle 28 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The most beautiful views from this hotel. A lovely Onsen onsite as well. We loved our time at this hotel as we stayed in a Japanese room. Would highly recommend. ##### Rochelle Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Mercedes 19 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The staffwas friendly and accommodating. Talking on the phone was difficult due to language barrier, but there were a couple English speakers on staff that were able to assist us. The location was perfect. The property is on a cliff overlooking the lake and theres a suspension bridge behind it. Mountain views everywhere. Breakfast was good. I loved our room. It was a little warm, but they were able to give us fans for the room. THE ONSENS WERE AN AMAZING EXPERIENCE! If you have tattoos, either cover them or reserve a private onsen. ##### Mercedes Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Arttachai 5 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, great choices of breakfast/dinner, nice onsen, firework show ##### Arttachai Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Luca 29 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely ryokan surround by mountains. Very nice hotel, great location, surrounded by beautiful mountains. Nice private onsen, book able for 45 min, for a reasonable price. Lovely buffet dinner with lots of top quality fish and meat for reasonable price. ##### Luca Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Juan Pablo 15 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Like it! ##### Juan Pablo Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Christopher 11 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked the authenticity to providing a feel for Japanese style living whilst also keeping it comfortable and clean. ##### Christopher Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Robin 19 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely place to stay Very friendly and helpful staff who spoke English well! Lots of amenities and loved the private onsens. The building was a little outdated and the air conditioner didnt work well so we couldnt get rid of the slight smell the room had. Overall with their breakfasts and views too, I'd come back. ##### Robin Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Lily 29 Dec 2024 Liked: Staff & service, amenities, property conditions & facilities This is our second stay at this hotel. It has fantastic onsens, great Japanese buffet, and the rooms are large and comfortable. Kinu-Tateiwa Otsuribashi, a famous suspension bridge, is right behind the hotel that leads to great sceneries. Hotel is approximately 12 min walk to Kinugawaonsen Station, and offers shuttle bus in the morning to the station by request. Next time we visit Nikko, we definitely go to this hotel again! ##### Lily Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Kazumi 1 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful! 5 people stayed in 2-bedroom suite. Great location, wonderful facilities. Onsen was superb! We also enjoyed breakfast buffet. ##### Kazumi Stayed 2 nights in May 2024 ### 4/10 Poor #### Hans Ulrich 9 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort First, the positive: The room was renovated! The rest of the hotel is in an absolutely desolate state. Old, worn, and not at all like the pictures on Hotels.com. The onsen, and especially the sauna, are on the verge of collapse. Absolutely unacceptable. The foreign staff, from Nepal or Pakistan, are unfriendly and arrogant—there's no Japanese atmosphere at all. I've been traveling to Japan for onsen 5-7 times a year for over 12 years. But this hotel is a disgrace. ##### Hans Ulrich Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Julienne 12 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities A beautiful, tradition-style hotel which delivers a relaxing onsen experience and great service. Highly recommend! ##### Julienne Stayed 1 night in Sep 2023 ### 8/10 Good #### Tanaka 15 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Tanaka Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Nicholas 20 Sept 2024 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Very helpful staff but property is very dated and air conditioning was very weak. The onsen and bridge are really nice. Food was okay but had lots of variety. The view was fantastic. ##### Nicholas Stayed 2 nights in Sep 2024 ### 8/10 Good #### Verified traveller 15 Mar 2025 Liked: Cleanliness, staff & service, room comfort #### Decent Experience Over the food was nice, with great variety. The washroom has a sew smell. I booked the stay for a birthday and was disappointed they were do not have any special accommodation available even though I was willing to pay extra for. The onsen was only so-so. ##### Verified traveller Stayed 2 nights in Feb 2025 ### 8/10 Good #### Ye 29 Sept 2024 Liked: Cleanliness, staff & service, amenities Service is Excellent all staff are nice and helpful Room is big with great view, Facility quite old, need to improve ##### Ye Stayed 2 nights in Sep 2024 ### 8/10 Good #### Josh 12 Sept 2024 Liked: Staff & service Good customer service ##### Josh Stayed 2 nights in Sep 2024 ## Expedia's Latest Trends ### Hotels > [Aparthotels San Francisco](https://www.expedia.co.uk/San-Francisco-Apart-Hotels.d178305-aaApartHotels.Travel-Guide-Accommodation) > > [Golf Hotels near Maldives](https://www.expedia.co.uk/Destinations-In-Maldives-Golf-Hotels.0-0-d109-tGolfHotels.Hotel-Filter-Destinations) > > [Holiday Inn Northampton by IHG](https://www.expedia.co.uk/Northampton-Hotels-Holiday-Inn-Northampton.h2565.Hotel-Information) > > [Cheap Hotels in Colchester](https://www.expedia.co.uk/Colchester-Hotels-Budget-Hotels.0-0-d4609-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Hotels with Breakfast in Manchester City Centre](https://www.expedia.co.uk/Manchester-City-Centre-Manchester-Hotels-Hotel-With-Breakfast.0-n6192111-0-thotelwithbreakfast.Travel-Guide-Filter-Hotels) > > [Radisson Hotel & Apartments Gdansk](https://www.expedia.co.uk/Gdansk-Hotels-Radisson-Hotel-Suites.h32518711.Hotel-Information) > > [Hotels with Pool in England](https://www.expedia.co.uk/Destinations-In-England-Hotels-With-Pool.0-0-d11218-tHotelswithPool.Hotel-Filter-Destinations) > > [Hotels in Kristiansand](https://www.expedia.co.uk/Kristiansand-Hotels.d1914.Travel-Guide-Hotels) > > [GLOBALSTAY Holiday Homes - Sarai Apartments](https://www.expedia.co.uk/Dubai-Hotels-Simply-ComfortLuxury-Sarai-Apartments.h42074031.Hotel-Information) > > [5 Star Hotels in Grantham](https://www.expedia.co.uk/5Star-Grantham-Hotels.s50-0-d4645.Travel-Guide-Filter-Hotels) > > [Poseidon Hotel & Suites](https://www.expedia.co.uk/Mykonos-Hotels-Poseidon-Hotel-Suites.h1187158.Hotel-Information) > > [Ölüdeniz Turquoise Hotel](https://www.expedia.co.uk/Fethiye-Hotels-OLUDENIZ-TURQUOISE-HOTEL.h39568010.Hotel-Information) > > [Pandanus Beach Resort & Spa](https://www.expedia.co.uk/Induruwa-Hotels-Pandanus-Beach-Resort-Spa.h11289546.Hotel-Information) > > [Hotel Campanile Marne La Vallée - Bussy Saint Georges](https://www.expedia.co.uk/Paris-Hotels-Hotel-Campanile-Marne-La-Vallee-Bussy-Saint-Georges.h1176323.Hotel-Information) > > [Hotels near Los Cristianos Beach](https://www.expedia.co.uk/Los-Cristianos-Beach-Hotels.0-l6067459-0.Travel-Guide-Filter-Hotels) > > [Beach Resorts & Hotels in Seminyak](https://www.expedia.co.uk/Seminyak-Hotels-Beach-Hotels.0-0-d6047747-tBeachHotels.Travel-Guide-Filter-Hotels) > > [Burley Manor](https://www.expedia.co.uk/Ringwood-Hotels-Burley-Manor.h65828.Hotel-Information) > > [GreeneKing Hotels in Salisbury](https://www.expedia.co.uk/Salisbury-Hotels-Greene-King.0-0-d5679--bGreeneKing.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Seawell (BGI) to London (LHR)](https://www.expedia.co.uk/lp/flights/bgi/lhr/bridgetown-to-london) > > [Flights from Edinburgh (EDI) to Mykonos (JMK)](https://www.expedia.co.uk/lp/flights/edi/jmk/edinburgh-to-mykonos) > > [Flights from Honolulu (HNL) to Sydney (SYD)](https://www.expedia.co.uk/lp/flights/hnl/syd/honolulu-to-sydney) > > [Flights from Mexico City (MEX) to San José del Cabo (SJD)](https://www.expedia.co.uk/lp/flights/mex/sjd/mexico-city-to-san-jose-del-cabo) > > [Flights from San Francisco (SFO) to Paisley (GLA)](https://www.expedia.co.uk/lp/flights/sfo/gla/san-francisco-to-glasgow) > > [Flights from Zakynthos (ZTH) to Paisley (GLA)](https://www.expedia.co.uk/lp/flights/zth/gla/zakynthos-to-glasgow) ### Cars > [Car hire in Hatfield](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Hatfield.d7746.Car-Hire-Guide) ### Activities > [Things to do in Cairo](https://www.expedia.co.uk/Things-To-Do-In-Cairo.d178243.Travel-Guide-Activities) > > [Things to do in Woodford Green](https://www.expedia.co.uk/Things-To-Do-In-Woodford-Green.d10466.Travel-Guide-Activities) ### Packages > [Herne Bay East Beach](https://www.expedia.co.uk/Herne-Bay-East-Beach-Herne-Bay.d553248621555971868.Attraction) > > [Yosemite National Park Holidays](https://www.expedia.co.uk/Yosemite-National-Park.d183032.Holidays-City-Breaks) ### General > [Visit Niagara Falls](https://www.expedia.co.uk/Niagara-Falls.dx602721)