Property entrance

Reviews of Melville House

2.5 out of 5
Melville House
39 Clarke Street, Newport, RI

Reviews

8.4

Very good

Rating 10 - Excellent. 147 out of 288 reviews" "
Rating 8 - Good. 84 out of 288 reviews" "
Rating 6 - Okay. 27 out of 288 reviews" "
Rating 4 - Poor. 19 out of 288 reviews" "
Rating 2 - Terrible. 11 out of 288 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay.
Stayed 1 night in Nov 2023

8/10 Good

Arthur, Denville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great! We loved it and will be back. Staff was very helpful, the room was cozy, and you can’t beat the location! Only a 5 minute walk to downtown. Only downside was we kept finding so many flies, and a couple bees in our room. They were all by the windows so we assume the windows aren’t in properly or something. Only felt like a minor inconvenience though for what we got!
Stayed 2 nights in Nov 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic, simple, professional
Historic building, small but quaint & comfy room. Tiny but very clean bathroom & shower. Staff informed us of small rooms & bathrooms in advance. Staff was very helpful & wanted to make our stay with them & Newport enjoyable. Staff advised us about restaurant week & made helpful suggestions. Highly recommend a stay here.
Stayed 2 nights in Nov 2023
Response from OL on 13 Nov 2023
Dear Christine,Thank you for your feedback! It was our pleasure to host you and we look forward to hosting you again in the future.

10/10 Excellent

Batya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location on Clarke Street, it was close to the places I wanted to visit. The room was comfortable and clean, and the staff was helpful.
Stayed 3 nights in Nov 2023

4/10 Poor

daylyn

Disliked: Cleanliness, amenities, property conditions & facilities
While I scheduled a stay at the Melville House, they overbooked and offered to “upgrade” me to an attic room with a hole in the ceiling covered by a piece of plywood, a concave king bed, a toilet that didn’t flush, and a ghost that sat down on the edge of my bed in the morning. The Wynstone was not the upgrade I was expecting.
Stayed 1 night in Oct 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Wes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get treated like family!
I felt like part of the family! Much of the staff has been there for years because they treat everyone like family! Owner actually went to get me soda that I liked and stocked the refrigerator! Amazing historic place, convenient, and cozy
Stayed 3 nights in Oct 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Unique historic property and hospitable staff
Stayed 2 nights in Oct 2023

10/10 Excellent

Winton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Disappointing
This was a short vacation to Newport and we thought a stay at an Inn would be nice. We booked online and contacted by Rick before our planned arrival. He also met us on our arrival, helping set us up with parking. The house sits on a quiet tree lined street along with other homes of the same era. He asked about our needs and shared the size of the shower (small). We agreed it would be fine. And while it did work for us it was indeed small. Other than the shower the bath is old and small. Floor tiles were old and cracked. The fixtures were dated as well. Taking a seat on the toilet required a bit of aerobics as the sink partially over hangs it. The GFI outlet didn’t work at all even after attempting to reset it via the buttons. My wife had to use a household extension cord that was extended to an outlet in the room in order to use her hairdryer. Two other non GFI outlets in the room had only one side that would hold a plug in place. The wall paper and paint showed their age. The bed was comfortable with clean linens. The flat screen TV was set on top of a dresser and worked fine. This is a colonial era house and is without any real insulation between rooms or the foyer. This resulted in a rather loud environment. The noise from the front door opening and closing as well as other room doors was high as was that from the steps which are wood and uncovered. While some of this was exacerbated by one set of guests it was just the same loud and disturbing. Wrong room perhaps?
Stayed 3 nights in Oct 2023

10/10 Excellent

Herman

Rick, Otelia (my apologies if I misspelled) and the whole staff made me feel completely at home in this quaint, quintessentially New England B&B. It is no frills but I loved every minute and you have all you need. You cannot as for a better location! I was right down from Bellevue Avenue to tour the « cottages » and I was right around the the corner from America’s Cup Avenue and Thames Street for great restaurants and pubs and just staring out at the water. Loved this place!
Stayed 3 nights in Oct 2023

6/10 Okay

Mike

Liked: Staff & service
Good location, staff was pleasant. Did not have a mirror in our room and didn't like not having a bathroom in our room. Mattress was average at best.
Stayed 2 nights in Oct 2023

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melville House for Motor Week
This was my second year staying a Melville House (or related property) for the Newport Motor Week. The accommodations and the location are excellent; central to wherever you want to go. What elevates the experience, however, is the the helpfulness and generosity of the innkeeper, Rick. I trusted that if if I ever had an issue (which I didn't) it would be taken care of.
Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Craig

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inns of Newport is the Way to go!
My stay was fabulous! The manager, whose name is Rick, could not have been more accommodating to my needs. He even made sure I would have parking, no small feat on the tiny streets of Newport, the room was bright, spacious and it had all the amenities I would expect and from start to finish. It was definitely five star! I would definitely go there again.
Stayed 1 night in Aug 2023
Response from RF on 21 Aug 2023
Thank you! We appreciate your feedback and we look forward to hosting you in the future.

10/10 Excellent

franco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was very ospitale and friendly.
Stayed 1 night in Aug 2023

2/10 Terrible

ROBIN

Stayed 1 night in Aug 2023

10/10 Excellent

Maria

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Very good stay, I totally recommend it!
The Melville House was not available when I arrived with my daughter due to the central air not being on at the time and no other guests were staying at the time so we were offered a smaller room with a larger size bed in one of the Inns owned by the same people, across the street. This Inn was very nice, clean, and we had everything we needed for a short stay. Coffee and water available downstairs in the foyer. The bathroom was impeccable. Comfortable bed. Window AC was not too loud. Overall a great stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was amazing. If you needed something, the staff had it for you even before you realized you needed it. Definitely a real gem.
Stayed 1 night in Jul 2023

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a quick trip to Newport !
Stayed 1 night in Jul 2023

6/10 Okay

Louise

Stayed 5 nights in Jul 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

pei-wen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend this place of staying!
Stayed 1 night in Jun 2023

6/10 Okay

Kimberly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good bed, nice people. But the place is filthy. I think the old spider sac in the bathroom has been there about ten years, along with the mold around the shower. There's a vacuum in the hall but no one used it on my floor. Maybe I'm supposed to clean my own room?
Stayed 1 night in Jun 2023

10/10 Excellent

michael, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Best location available for the price (high season). Parking available. Walking distance to basically all of newport. We were there for a friends wedding. Staff super friendly and lovely. Only issue is that the room was never cleaned (garbage emptied), made up or fresh towels provided in a 3 night stay. Nor was the parlor cleaned (no garbage can either) of peoples empty cups and water bottles which littered the tables, etc.
Stayed 3 nights in Jun 2023
Response from Rick on 13 Jun 2023
Since Covid we do not enter a quest room ounce they have arrived. Many of guests stay only one or two nights, we always refresh a guest room when requested and we always have extra towels and amenities at the office. unfortunately we do have guest at times who can be messy. We did clean the parlor but after the other guest had already walked by.

8/10 Good

Beatriz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Two concerns would be that 1) at no point were we notified that the Office was located in the house next door. The actual Melville House has no one there to check guests in. We found this out at the last moment when calling to ask about an earlier check in. And 2) the front door does not lock at all, manually or with a key, which was given to us.
Stayed 1 night in Jun 2023
Response from Rick on 13 Jun 2023
We try to call our guests as to where they are to check-in and park. When guests reserve thru a third party very often we are not given their correct phone number. Happens to often and is frustrating for us. Always best to call us direct. The front door is locked in the evening. All guest have a key. If the front door does not lock they did not stay with us.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Karen

Stayed 2 nights in May 2023

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot!
Stayed 1 night in May 2023

10/10 Excellent

RICHARD

Liked: Staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in May 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and friendly reception and authentic concern for my comfort and needs. Conveniently located and accessible.
Stayed 7 nights in May 2023

8/10 Good

Catherine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Ric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cute little bed and breakfast, close to where everything is and close to the shuttles to the mansions.
Stayed 1 night in May 2023

10/10 Excellent

Natasha

Stayed 2 nights in May 2023

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Brie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location , and friendly staff!
Stayed 1 night in Feb 2023

10/10 Excellent

Stephen

10/10 Excellent

Giorgio

Stayed 1 night in Nov 2022

8/10 Good

Arthur, Bethel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are 5 Newport Inn properties managed as one. We stayed at 15 Clark St, 3rd floor.

10/10 Excellent

angela

Travelled with family
Liked: Cleanliness, staff & service
Very clean, friendly staff, small but cute room, great location.
Stayed 1 night in Nov 2022

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were originally booked into the Melville which is part of a group of Inns on Clarke St. We moved to a larger room in the Farragut House. The room was large and comfortable, Rick the owner was attentive and pointed us to some awesome places to dine that were all in walking distance. Continental Breakfast was included and good if a light breakfast is your thing. A larger breakfast is available for a small fee. Overall, a lovely visit, especially if, like me, you are a history buff. I would book here again.
Stayed 2 nights in Oct 2022

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first stay at an inn it wasn’t what I expected but I don’t say that in a negative way it served the purpose of our stay
Stayed 1 night in Oct 2022

10/10 Excellent

Amelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute place, nice staff, close to everything
Stayed 2 nights in Oct 2022

6/10 Okay

Daniel C

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Kimberly

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The buildings are in need of updating and repair, lots of potential. Location was ideal. Our biggest problem was that the parking lot was full when we returned very late after a wedding. We had to circle around to find a space and walk a distance to the room at midnight
Stayed 1 night in Oct 2022