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"Great stay! The rooms were Extremely comfortable & clean! The staff was really friendly and helpful. This hotel offers a great price in Times Square; walk to everything because you’re in the middle of everything! I highly recommend! "

"Staff was friendly and helpful. The location can't be beat!"

"Good choice, near Time Square, Clean, Friendly Staff and a Quiet Room for a good night rest. We did miss coffee/tea available in the room however. First Hotel ever that did not provide this basic amenity. Dr. Hendrik and Sandra Venter New Zealand"

"The location is great! The room was spacious and clean. Everything was functioning correctly, with the exception of keeping the water temperature regulated in the shower. Also, the elevators are slow! Otherwise, it's a great place ... and we would stay there again."

"Excellent location."

"There was a drip coming under the bathroom sink that seemed pretty minor but by morning it had soaked all new folded towels on the shelf under the sink and flooded onto the bathroom floor. I went to tell the front desk because there's no phone number to call on the non working phone on the hotel room but the line was 75 people deep due to a national dance competition in town. However, later in the morning we ran into our sweet housekeeper that had seen the issue and she let us know that she contacted the engineer dept. The following day the drip leak was gone. Unfortunately, two days later it was back again. I think maybe you need to really fix the pipe in the bathroom or room #4006. Everything else we experienced was wonderful! We loved this hotel. It was Soo convenient to musicals and restaurants and tourist activities. We will definitely book here again in the future."

"Fantastic time at the Arlo!"

"Perfect location for shows and shopping! Beautiful hotel! Super clean and excellent service. Highly recommend! "

"We have been staying at The Empire 1-2 times per year for 15 years to attend the ballet at Lincoln Center. It is a simple walk across the street to the theater, and there are plenty of dining options nearby. We have always been happy with our room, the staff is excellent and gracious. I highly recommend the hotel."