Ratings based on 3,811 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from red deer, ab

gorgeous older hotel

Posted 02-Feb-2016
had a great stay at the Martha Washington, nice staff, beautiful architecture, perfect location in downtown manhattan
4 out of 5
Recommended
for Everyone
by A verified traveller from Montreal

Very nice hotel, great location

Posted 22-Jan-2016
Pros: Very nice concept hotel, modern, well kept and comfortable. Very nicely located as well.
Cons: Nothing really!
Very nice concept hotel, modern, well kept and comfortable. Very nicely located as well. Enjoyed it and would recommend it.
3 out of 5
by A verified traveller from Köln

Neu renoviertes Hotel mit einigen Mängeln

Posted 22-Jan-2016
Pros: Lage
Cons: WLAN Fenster
Für ein fünf tägige Stadtreise war das Hotel gut geeignet. Es liegt zwei Blocks vom Empire State Building entfernt und somit mitten in Manhatten und ist selbst für Ausflüge zu Fuß sehr gut geeignet. Leider war das angebotene freie WLAN kaum nutzbar (Verbindung selten möglich und wenn, dann sehr langsam) und für das "Premium-Paket" sollten 10$ pro Tag fällig werden. Die Fenster lassen sich zum Lüften wie in den meistens Hotels in den USA nicht öffnen (festgeschraubt), leider war das Fenster dennoch nicht dicht. Somit gab es einen dauernden Luftzug und Geräusche von der Straße (wobei das Hotel selber eigentlich relativ ruhig liegt). Positiv war, dass die Vorhänge der Fenster sich fast komplett lichtdicht verschließen ließen, somit konnte man auch nach Sonnenaufgang noch etwas schlafen. In der Nähe sind fußläufig Drogeriemärkte (Duane Reade) und Frühstücksmöglichkeiten (Dunkin Donut, Bäckerei) zu erreichen. Leider wurde versucht für das Einlagern des Gepäcks (das bei dieser Preiskategorie eigentlich kostenlos sein sollte) doppelt Trinkgeld zu bekommen (beim Abgeben und Abholen).
4 out of 5
Recommended
for Everyone
by A verified traveller from Österreich

Hotel in Top-Lage

Posted 18-Jan-2016
Pros: Lage
Cons: Die Bettdecke ist nur in Leintücher gewickelt - eine überzogene Bettdecke wäre hygienischer.
Location: 29 E 29th St, New York Liegt direkt hinter dem Empire State Building, in der Nähe vom Herald´s Square (Macy´s),...
Für unseren 1-wöchigen New York Aufenthalt hat sich die Lage des Hotels mehr als nur bewährt - zentral gelegen und binnen Minuten bei der nächsten U-Bahn Station. Nach Ankunft mit AirTrain/LIRR vom JFK Flughafen an der Penn Station (34 St) ist das Hotel auch gut zu Fuß zu erreichen.
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to the Empire State Building

Posted 10-Jan-2016
Excellent service from the front desk, enjoyed the separate sitting area (wit a sliding door into the bedroom). Quiet area, but close enough to walk to Times Square and many other tourist attractions.
3 out of 5
Recommended
for Everyone
by A verified traveller from Boston, MA

Disappointing room experience/customer service.

Posted 08-Jan-2016
Pros: The location and price.
Cons: Customer Service (primarily desk staff). Had very good service at both bars in hotel.
Location: We used hotel as a central point and we are hearty walkers. I do know the Empire State Building is very close.
Check in was a breeze and our room appeared to be great. Dropped our bags in and went out for the day to return to a freezing cold room. We tried adjusting things Went out for dinner and returned to a freezing cold room.Called down to the desk and an "engineer" was sent right up. He did a couple of things with the thermostat and said to give it 30 minutes. Went down to the bar for a nightcap and when we returned, freezing cold room. Called down to the desk and was told someone would call us right back. When they didn't we called desk again and we were told that it was a corner room and that's as warm as it gets. At this point we needed to change rooms It would have been more customer service appropriate for the desk to call us after the engineer visited earlier to check that everything was fine and the matter was resolved. Our new rooms' heat worked fine. At checkout when asked how everything was we mentioned the heat problem and needing to be moved. The desk clerk said "...oh so it was resolved then." We stated that we finally had heat but the heat is still broken in our old room. She offered us no apology for the inconvenience and by her response/attitude we suspected they would continue using this room even though the heat does not work.
Comment from Hotel Management
03-Feb-2016 by Manager, Martha Washington, Hotel Management
Dear JB, Thank you for staying with us while in NYC! I'm very sorry to hear you had a poor experience with your room and our staff. Our goal is to provide the highest quality guest service and I apologize we fell short. We take guest feedback very seriously and your comments will be shared with our team so we can improve. We hope you give us another chance. We'd love to make your next stay an all-out success!
3 out of 5
Recommended
for Couples
by A verified traveller

Gutes Stadthotel mit einigen Mängeln

Posted 08-Jan-2016
Pros: Die Lage
Cons: Dicht schließende Fenster wären toll. Toll wäre es, wenn die Betten bewegt werden könnten.
Location: Es befindet sich zwischen Empire State Building und Flatiron Building. Also ein toller Ausgangspunkt.
Ich bin mit meiner besten Freundin gereist. Daher hatten wir ein Zimmer mit 2 getrennten Betten gebucht Das Zimmer erwies sich als sehr klein... Zum Öffnen des Schrankes hätten wir gerne das Bett verschoben, dieses war allerdings festgeschraubt. Die Minibar war im Kleiderschrank untergebracht, daher war es unmöglich dort lange Kleidung unter zu bringen. Wohin mit zwei Koffern?? Gute Frage, diese wurden täglich hin und her geschoben. Wäre das Bad etwas kleiner gewesen, hätte das dem Zimmer sehr gut getan. Fenster ließen sich nur schwer öffnen, da aber die Ventilatoren der Klimaanlage direkt darunter lagen, hatten wir auch nicht das Bedürfnis danach. Es war auch bei geschlossenen Fenstern noch laut genug. Das Fenster im Bad musste der Techniker schließen.
4 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne

Nice hotel within easy walking distance

Posted 08-Jan-2016
Great hotel in a good location. The only problem was that it was a bit of a walk to a subway stop. If you don't mind walking to see the city then the location is terrific!
Comment from Hotel Management
04-Feb-2016 by Manager, Martha Washington, Hotel Management
Dear Kate, Thank you for staying with us while in NYC! I'm happy to hear you had a nice visit. We are located just a few blocks from the subway. Next time you stay with us be sure to stop by our concierge desk and they'll be happy to let you know the fastest route.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent location

Posted 07-Jan-2016
Modern hotel, enjoyed by myself and wife and comfy room and gorgeous bathroom. Help desk were helpful (would print out tickets & suggest ways to travel) and restaurant is amazing - had New Year's Eve meal and it was stunning food! We enjoyed New York - hotel a stone throw away from Empire State on 5th Av
4 out of 5
Recommended
for Everyone
by A verified traveller from donostia

Buena eleccion

Posted 05-Jan-2016
Hotel bien situado, renovado, buenas camas, buena relación calidad precio. Restaurante muy agradable. Única objeción el tamaño de la habitación, si bien el baño era amplio.