Title: Best Western Queens Gold Coast Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Queens Gold Coast Hotel in Bayside with free breakfast and 24-hour fitness centre ![Exterior detail](https://images.trvl-media.com/lodging/1000000/30000/20500/20419/dcd682dc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Buffet](https://images.trvl-media.com/lodging/1000000/30000/20500/20419/32674c73.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/20500/20419/96edfa91.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Check-in/check-out kiosk](https://images.trvl-media.com/lodging/1000000/30000/20500/20419/3c448952.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/20500/20419/9d712c05.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Best Western Queens Gold Coast offers a genuine Queens experience with thoughtful amenities. Guests enjoy a free full breakfast, fine Spanish dishes at Marbella restaurant, and a 24-hour gym. Multilingual staff provides concierge services to enhance your stay. 8.0 Very good ## Popular amenities - - - - Bar - Room service - Gym £130 includes taxes & fees 30 Nov - 1 Dec ## Room options ### Check availability for these dates Tonight [Nov 3 - Nov 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=20419&PinnedHotelID=20419&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=20419&PinnedHotelID=20419&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 4 - Nov 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=20419&PinnedHotelID=20419&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=20419&PinnedHotelID=20419&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=20419&PinnedHotelID=20419&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=20419&PinnedHotelID=20419&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=20419&PinnedHotelID=20419&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=20419&PinnedHotelID=20419&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/20500/20419/w3837h2560x3y0-800e8bb3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave 9.0 Wonderful 10 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge Flat-screen TV Hypo-allergenic bedding Premium bedding Blackout curtains - Sleeps 2 - 1 Queen Bed ![Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/20500/20419/w3837h2560x3y0-82aa3e40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Jetted Tub ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge Flat-screen TV Hypo-allergenic bedding Premium bedding Blackout curtains - Sleeps 2 - 1 King Bed ![Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/20500/20419/w3837h2560x3y0-73947d9f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave 9.0 Wonderful 2 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge Flat-screen TV Hypo-allergenic bedding Premium bedding Blackout curtains - Sleeps 2 - 1 King Bed ![Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/20500/20419/9f561648.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave 8.4 Very good 19 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge Flat-screen TV Hypo-allergenic bedding Premium bedding Blackout curtains - Sleeps 4 - 2 Double Beds ![Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/20500/20419/w3837h2560x3y0-40fe6c5c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge Flat-screen TV Hypo-allergenic bedding Premium bedding Blackout curtains - Sleeps 2 - 1 Queen Bed ![Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/20500/20419/w3837h2560x3y0-4f91c542.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge Flat-screen TV Hypo-allergenic bedding Premium bedding Blackout curtains - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![2 bars/lounges](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16120000/16118500/16118408/85e22f8a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt House Jersey City Downtown Jersey City - Breakfast included - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 1,707 reviews £188 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Jersey-City-Hotels-Hyatt-House-Jersey-City.h16118408.Hotel-Information?chkin=2025-11-10&chkout=2025-11-11&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=41165c78-0e70-43d7-8675-69a28616fa8e&top_cur=GBP) Ad ![Reception](https://images.trvl-media.com/lodging/9000000/8030000/8026900/8026859/w3837h2557x0y0-b597cfc3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Brooklyn/Downtown Brooklyn - Breakfast included - Pet-friendly - Free WiFi - Air conditioning 9.2 Wonderful 1,526 reviews £150 includes taxes & fees 16 Nov - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNew-York-Hotels-Best-Western-Queens-Gold-Coast.h20419.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNew-York-Hotels-Best-Western-Queens-Gold-Coast.h20419.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.76166%2C-73.76059&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=c-aDTdFJfubtaoPXLR7eu1qg604=) 220-33 Northern Blvd, Bayside, NY, 11361 #### What's nearby - UBS Arena - 7 min drive - 5.9 miles - Flushing Meadows-Corona Park - 8 min drive - 7.3 miles - Belmont Park - 9 min drive - 6.3 miles - St. John's University - 9 min drive - 7.2 miles - Citi Field - 10 min drive - 9.1 miles #### Getting around - Jamaica 179 St. Station - 7 min drive - Bayside Station - 16 min walk - LaGuardia Airport (LGA) - 17 min drive #### Restaurants - ‪Burger King - ‬1 min walk - ‪Wendy's - ‬1 min walk - ‪Canton Manor - ‬1 min walk - ‪Dunkin' - ‬2 min walk - ‪Starbucks - ‬6 min walk ## About this property ### Best Western Queens Gold Coast Hotel near Flushing Meadows-Corona Park Free full breakfast, dry cleaning/laundry services and a bar are just a few of the amenities provided at Best Western Queens Gold Coast. The on-site Spanish cuisine fine-dining restaurant, Marbella, offers lunch and dinner. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Free self-parking - A vending machine, free newspapers and a 24-hour front desk - A front desk safe, multilingual staff and concierge services - Guest reviews say great things about the breakfast and helpful staff Room features All guest rooms at Best Western Queens Gold Coast offer perks, such as premium bedding and laptop-friendly workspaces, as well as amenities, such as free WiFi and air conditioning. Other amenities include: - Hypo-allergenic bedding, pillowtop mattresses and rollaway/extra beds (surcharge) - Bathrooms with free toiletries and hairdryers - 32-inch flat-screen TVs with premium channels - Wardrobes/cupboards, fridges and microwaves ## Similar properties ![Property amenity](https://images.trvl-media.com/lodging/2000000/1110000/1106700/1106668/3d8e8fb7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Adria Hotel And Conference Center Queens - Breakfast included - Parking included - Free WiFi - Restaurant 8.2 Very good 1,011 reviews £135 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=1106668&PinnedHotelID=1106668&HadPinnedHotel=true®ionId=-1&adults=2) ![Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/18000000/17450000/17445700/17445612/5484e4a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott New York Queens/Fresh Meadows Queens - 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Pet-friendly - Free WiFi - Air conditioning 8.6 Excellent 641 reviews £118 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=102370288&PinnedHotelID=102370288&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free self parking on site ### Food and drink - Free full breakfast available daily 7 AM to 10:00 AM - A bar/lounge - A restaurant ### Restaurants on site - Marbella ### Things to do - 24-hour gym ### Family friendly - In-room cot - In-room microwave - In-room refrigerator - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Turndown service ### Business services - 24-hour business centre - 700 square feet of conference space - Computer station - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible bathtub - Assistive listening devices - Braille/raised signage - Grab bar in bathtub - Lift - Stair-free path to entrance - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk ### More - 1 building - 4 floors - Banquet hall ## Room amenities ### Bedroom - Blackout drapes - Free cot - Hypo-allergenic bedding - Pillowtop mattress - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with premium satellite channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Microwave - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Free local calls - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 2 AM Early check-in subject to availability Minimum check-in age - 21 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 10.0 per day. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Rollaway bed fee: USD 10.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) Masks are required at the property for guests who have not received COVID-19 vaccination Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Bayside Best Western Bayside Inn Best Western Best Western Bayside Best Western Queens Gold Coast Hotel Bayside Bayside Ramada Ramada Adria Hotel Ramada Bayside Queens Hotel Bayside Ramada Inn Bayside Best Western Queens Gold Coast Hotel Best Western Queens Gold Coast Bayside Best Queens Gold Coast Bayside Best Western Queens Gold Coast Hotel Best Western Queens Gold Coast Bayside Best Western Queens Gold Coast Hotel Bayside ## Frequently asked questions ### Is Best Western Queens Gold Coast pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Best Western Queens Gold Coast? > As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Queens Gold Coast on 30 Nov 2025 start from £130.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/New-York-Hotels-Best-Western-Queens-Gold-Coast.h20419.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Best Western Queens Gold Coast? > Self-parking is free at this property. ### What time is check-in at Best Western Queens Gold Coast? > Check-in start time: 3 PM; check-in end time: 2 AM. ### What time is check-out at Best Western Queens Gold Coast? > Checkout is at 11 AM. ### Where is Best Western Queens Gold Coast located? > Located in Queens, this hotel is within 6 miles (10 km) of Queens College, Citi Field and Flushing Meadows-Corona Park. St. John's University and U.S. Merchant Marine Academy are also within 6 miles (10 km). Bayside Station is 16 minutes by foot and New York Douglaston Station is 24 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Best Western Queens Gold Coast Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 377 8 - Good 371 6 - Okay 125 4 - Poor 68 2 - Terrible 62 ### 8.4/10 Cleanliness ### 8.6/10 Staff & service ### 7.8/10 Amenities ### 7.8/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 8/10 Good #### Steven 24 Oct 2025 Room was as expected, buffet breakfast had a good choice. Parking on site was very useful ##### Steven Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### il ho 10 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was comfortable and very nice ##### il ho Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Pierre 4 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s nice place very quiet and clean ##### Pierre Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Karen 30 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Chris was very helpful in getting us into a room as early as possible! ##### Karen Stayed 1 night in Sep 2025 ### 6/10 Okay #### Jin tao 15 Oct 2025 Liked: Cleanliness Disliked: Amenities Elevator needs a big upgrade ##### Jin tao Stayed 3 nights in Oct 2025 ### 8/10 Good #### Edward 26 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Really good breakfast for the 25 dollar fee charged ##### Edward Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Novilia 25 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Convenient parking, close to lots of restaurants and fast food, clean room, super friendly staff!!!! ##### Novilia Stayed 1 night in May 2025 ### 8/10 Good #### Christina 26 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was great for s short stay. Very clean the fron desk was really nice. The free breakfast was good. It was also close to the UBS Arena where we went to see an event. ##### Christina Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Humayun 16 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Great service ##### Humayun Stayed 1 night in May 2025 ### 10/10 Excellent #### Tamara 3 Jul 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Quality at a Reasonable Price We booked this for a one night stay to attend a funeral. The welcome bag was a nice touch. The rooms were nice. Comfortable bed. Clean linens and the in-house restaurant food was delicious, and you get a discount as a hotel guest. And bonus FREE parking and continental breakfast. ##### Tamara Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Brian P. 13 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good Stay. Excellent Staff ##### Brian P. Stayed 1 night in Apr 2025 ### 10/10 Excellent #### STEFAN 25 May 2025 Liked: Cleanliness, amenities, property conditions & facilities This was a biz trip and the hotel was very close to QPAC. This was first priority and I was pleasantly surprised. ##### STEFAN Stayed 1 night in May 2025 ### 8/10 Good #### Joel 1 Apr 2025 Liked: Cleanliness, property conditions & facilities Convenient location, clean. No added fees for parking. ##### Joel Stayed 5 nights in Mar 2025 ### 8/10 Good #### Hyun Ji 24 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Every staffs were really nice! They were so kind and helpful. Even though we had noisy people right next to our room three days in a row, we loved this hotel's location and parking lot, and cleanliness. ##### Hyun Ji Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Jacqueline 10 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good for the price Decent room, small, good breakfast, friendly staff ##### Jacqueline Stayed 1 night in Oct 2024 ### 10/10 Excellent #### sophia 31 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff. Very nice accommodations, quiet neighborhood. Breakfast was excellent. ##### sophia Stayed 3 nights in May 2024 ### 10/10 Excellent #### Kai 26 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities Good stay ##### Kai Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Minnie B 28 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was clean and the staff was courteous and helpful. Property was convenient to places I had to go. ##### Minnie B Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Jay 1 Mar 2025 Liked: Staff & service Hotel could use a few improvements. Tiny, but very clean bathroom with a great shower. Room was small, but somewhat dated. Bathroom sink was in the room the minute you walked in. Kind of odd. it was a one night stay. but overall we were happy with it. Big plus was the Spanish restaurant on the premises. The food and service there were great. Also, hotel staff very pleasant. ##### Jay Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Shirley 29 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and close to the event we were attending. ##### Shirley Stayed 2 nights in Aug 2023 ### 8/10 Good #### Joyce 20 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very convenient location for yearly FDNY Physical Exam for out of town retired Firefighters !! ##### Joyce Stayed 1 night in Jun 2024 ### 8/10 Good #### Candice 23 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Clean and convenient. Everything’s a little tight (parking lot, bathroom, elevator), but despite small sizes it serves just fine. Courteous staff. ##### Candice Stayed 1 night in Sep 2024 ### 2/10 Terrible #### Genessa 11 Oct 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Upon arrival and check-in, Matt was very helpful and prompt with keys. We walked into our reserved king room to find three wasps flying around (!!!), the thermostat unusable and falling off the wall and the wallpaper peeling. Thankfully my partner was there to catch the wasps or I wouldve left the room immediately. We brought our new buzzing friends back to Matt at the front desk who was horrified at the situation. He offered to “upgrade” us to a double bed or walk to the sister property across the street. After a full travel day, I was less than pleased at either “upgrade” and said I would sleep in my wasp-free room for the night but wanted to talk to a manager. Matt said the manager would be in at nine and would absolutely talk to us. The next morning, I spoke with Chris at the front desk and explained the situation. He looked equally as horrified and tried to reach his manager who was still not in at eleven o’clock in the morning. He took down my contact information and said he would speak to his manager about issuing a refund and be in touch. Shortly, he realized the booking was through Expedia and explained I should have Expedia advocate on my behalf as the third party booking site. I did so and was told by the rep that they would reach out to Best Western to issue a refund after my terrible stay. Within 48 hours, I received an email from Expedia saying the request was DENIED by the hotel and that according to policies there was nothing to done. SHAME ON YOU BEST WESTERN ##### Genessa Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Divya 4 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a bad experience at another property and Beat western was able to get us in on the long weekend.They were excellent in communicating with us and I was so happy to have gotten.Free breakfast was a plus point. ##### Divya Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Jean Claude 15 Feb 2023 Liked: Cleanliness, amenities, property conditions & facilities It is quiet, convenient and secure. A good place to stay away from New York turbulent areas. ##### Jean Claude Stayed 2 nights in Feb 2023 ## Expedia's Latest Trends ### Hotels > [DoubleTree by Hilton New York Times Square West](https://www.expedia.co.uk/New-York-Hotels-DoubleTree-By-Hilton-New-York-Times-Square-West.h16255092.Hotel-Information) > > [Arlo Midtown](https://www.expedia.co.uk/New-York-Hotels-Arlo-Midtown.h48669360.Hotel-Information) > > [Westgate New York Grand Central](https://www.expedia.co.uk/New-York-Hotels-Westgate-New-York-Grand-Central.h11606.Hotel-Information) > > [YOTEL New York Times Square](https://www.expedia.co.uk/New-York-Hotels-YOTEL-New-York.h4182702.Hotel-Information) > > [Moxy NYC Times Square](https://www.expedia.co.uk/New-York-Hotels-Moxy-NYC-Times-Square.h17924434.Hotel-Information) > > [Park Lane New York](https://www.expedia.co.uk/New-York-Hotels-Park-Lane-Hotel.h2714.Hotel-Information) > > [Hotel Riu Plaza Manhattan Times Square](https://www.expedia.co.uk/New-York-Hotels-RIU-Plaza-Manhattan-Times-Square.h60677495.Hotel-Information) > > [Hotel Edison Times Square](https://www.expedia.co.uk/New-York-Hotels-Hotel-Edison-Times-Square.h6260.Hotel-Information) > > [New York Hilton Midtown](https://www.expedia.co.uk/New-York-Hotels-New-York-Hilton-Midtown.h19768.Hotel-Information) > > [The Manhattan at Times Square](https://www.expedia.co.uk/New-York-Hotels-The-Manhattan-At-Times-Square-Hotel.h7498.Hotel-Information) > > [Paramount Times Square – A Generator Hotel](https://www.expedia.co.uk/New-York-Hotels-Paramount-Times-Square.h24245.Hotel-Information) > > [NEW YORKER BY LOTTE HOTELS](https://www.expedia.co.uk/New-York-Hotels-The-New-Yorker-A-Wyndham-Hotel.h41009.Hotel-Information) > > [Thompson Central Park New York, by Hyatt](https://www.expedia.co.uk/New-York-Hotels-Parker-New-York.h21429545.Hotel-Information) > > [Millennium Hotel Broadway Times Square](https://www.expedia.co.uk/New-York-Hotels-Millennium-Hotel-Broadway-Times-Square.h25449.Hotel-Information) > > [Renaissance New York Times Square Hotel by Marriott](https://www.expedia.co.uk/New-York-Hotels-Renaissance-New-York-Times-Square-Hotel.h3281.Hotel-Information) > > [Hyatt Grand Central New York](https://www.expedia.co.uk/New-York-Hotels-Grand-Hyatt-New-York.h23677.Hotel-Information) > > [Park Central Hotel New York](https://www.expedia.co.uk/New-York-Hotels-Park-Central-Hotel-New-York.h4164.Hotel-Information) > > [The Westin New York at Times Square](https://www.expedia.co.uk/New-York-Hotels-The-Westin-New-York-At-Times-Square.h889774.Hotel-Information) > > [Moxy NYC East Village](https://www.expedia.co.uk/New-York-Hotels-Moxy-NYC-East-Village.h37678795.Hotel-Information) > > [The Plaza - A Fairmont Managed Hotel](https://www.expedia.co.uk/New-York-Hotels-The-Plaza-Hotel.h28044.Hotel-Information) > > [Baccarat Hotel and Residences New York](https://www.expedia.co.uk/New-York-Hotels-Baccarat-Hotel-And-Residences-New-York.h9759603.Hotel-Information) > > [citizenM New York Times Square](https://www.expedia.co.uk/New-York-Hotels-CitizenM-New-York-Times-Square.h8356903.Hotel-Information) > > [Sonder by Marriott Bonvoy One Platt Apartments Financial District](https://www.expedia.co.uk/New-York-Hotels-Sonder-116-John.h40183705.Hotel-Information) > > [The Gregorian](https://www.expedia.co.uk/New-York-Hotels-The-Gregory-Hotel.h6284.Hotel-Information) > > [Hilton New York Times Square](https://www.expedia.co.uk/New-York-Hotels-Hilton-Times-Square.h423330.Hotel-Information) > > [Hotel Riu Plaza New York Times Square](https://www.expedia.co.uk/New-York-Hotels-Hotel-Riu-Plaza-New-York-Times-Square.h11677770.Hotel-Information) > > [Tempo by Hilton New York Times Square](https://www.expedia.co.uk/New-York-Hotels-Tempo-By-Hilton-New-York-Times-Square.h17497.Hotel-Information) > > [Hyatt Regency Times Square](https://www.expedia.co.uk/New-York-Hotels-HYATT-REGENCY-TIMES-SQUARE.h24954.Hotel-Information) > > [citizenM New York Bowery](https://www.expedia.co.uk/New-York-Hotels-CitizenM-New-York-Bowery.h22247316.Hotel-Information) > > [Pendry Manhattan West](https://www.expedia.co.uk/New-York-Hotels-Pendry-Manhattan-West.h68272643.Hotel-Information)